Windsor.ai Reviews 57

Great support team, attentive and skilled, they will go throught the whole proccess until your problems are solved

Thanks, very helpful and replied fast to my questions! Love this product, I was able to connect my ad platform to claude

Easy to connect and very fast support. Love to have a good support team ready to step in. After funnel.io decided to move their free plan to 500 euros a month I searched for alternatives and Im very happy to have found windsor.ai!

Writing a review after having had such bad help from their customer service. Noticed there was already a 1 star review on jan 22 talking about something similar to what we had so defenitely read that one. Dont buy here guys, It will save you tons of hassle.

The software works, but their billing practices are unethical and rigid. I attempted to downgrade my subscription because the current plan no longer fits my needs. Support refused to void the invoice or change the plan, stating that "once the invoice is issued" they cannot do anything.

Their official solution was telling me to "wait for the system to fail charging my card until it cancels automatically."

This is unacceptable for a professional SaaS company. They essentially hold your account hostage, force your bank to flag failed payments, and refuse to manually intervene even when you want to stay as a paying customer on a lower tier.

Pros: Data connection is okay. Cons: Terrible customer support, zero flexibility, and billing practices designed to trap you in higher plans. Use a competitor that respects your billing cycle.

Great tech support. Had the connectors I needed, smooth connection with Looker Studio. Easy-to-understand, competitive pricing.

Windsor.ai has been a game-changer for us. Niklas, Renato, Pamela, and Oleg are amazing in response time (they literally blow past their SLA's every time), may not be the friendliest faces, but are incredibly efficient and reliable. Every time a mission-critical issue comes up, they solve it quickly and effectively. Albeit the nitty gritty issues exist in their UI, the data integrity is something they take very seriously. ETL is their core and they insure it is kept intact. Their support is consistent, no-nonsense, and exactly what you need when things really matter. Mathias, the guy from the videos is a phenomenon and his team is there for you every time you need them.

Their customer service is great and patient. I love using it.

They have an MCP server and it's now easier than ever to get insights about my Google Analytics campaigns.

Windsor is a GREAT alternative to many other tools. Yes, there's some teething issues with the platform and the platform's UX/UI could be improved but their Customer Service level is really really great. I know they're always improving the platform.

Love it, really good connector, widely used by our agency for our clients :)

Good Good Good

Windsor has been a game-changer for our data analysis. We've been using it for several months to extract sales data from our Amazon account, and it seamlessly integrates with Looker Studio to create accurate and detailed dashboards. The setup was straightforward, and the data is reliable. It has saved us a significant amount of time and effort in manually compiling reports.

I have developed the facebook meta ads automation bot by using the windsor.ai.
It's very comfortable for get all data even though it's ads status is disabled.

We subscribed to the standard plan, expecting at least a reliable experience. Instead, the load speed is painfully slow, and the platform keeps crashing.

The customer service was somehow even worse. I reported that I was unable to load just two months' worth of data. They supposedly tested it on their end and didn’t reply for nearly two hours. When they finally responded, all they said was, “Hey, it works on my end, so it should work for you too.”

Well, it didn’t. And let’s be clear: no service should take two hours to load such a small amount of data. This level of support and performance is unacceptable for a paid plan.

Update: Positive Follow-up
Mathias reached out to me directly and provided helpful, actionable solutions. I appreciate the follow-through and his willingness to take the issue seriously.

The customer support eventually solved the issue about the connection with Prestashop.

It took a while but they got it sorted out.

Windsor.ai is easy to use and delivers all the data I need for full funnel marketing. I have been using this tool for close on 2 years and their product development is good.