Windsors Reviews 

155
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I was very impressed with the way the team handled my purchasing of a car. Nothing was too much trouble and Olivia and Alistair made the process very seamless. Would thoroughly recommend.

Rated 5 out of 5 stars

Bought 2 cars this week - nasty shock for bank account! The service received from Windsors was second to none. First contacts Mark and Alistair - both extremely helpful. (We have dealt with Mazda Mark... See more

Rated 5 out of 5 stars

Purchased a 23 Plate Mazda CX5 from Windsor's in August (23). Transaction was stress free, open and fully transparent, no hard sell or pushy sales people. Alan Jones (Sales Manager) was particularly h... See more

Rated 5 out of 5 stars

Great helpful service from start to finish. Alan went the extra mile to arrange a private number plate transfer, and also arranged a full thorough check on the vehicle, replacing all parts as needed.... See more

4.7

Excellent

TrustScore 4.5 out of 5

155 reviews

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4.7

All reviews

(155)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

No nonsense and no pushy car salesmen.

Our experience was fantastic from seeing the vehicle to driving the vehicle off the forecourt. Alan Jones was our sales rep who had a really good approachable attitude. Told us everything we needed to know in a non pushy way. The vehicle in our case a van was ready including boarding in the body of the van in a week. My father also looking for a change of vehicle met with Matt another pleasant non pushy salesman and subsequently bought a car too. Good deal packages are also available for MOT , Breakdown Cover and Services which we have purchased. If they don't have the car you want they can try and find one for you. Give them a visit you won't be dissapointed.

June 15, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service!

Fantastic service!
Thank you to Mike who was really helpful with our recent purchase, we were a bit nervous about buying a used car but the one we found was immaculate and Mike answered all our questions and was not pushy at all.
Thanks for all your help, our car is fab!

June 13, 2024
Unprompted review
Rated 5 out of 5 stars

Highly trustworthy and highly…

Highly trustworthy and highly recommended.

I have recently just purchased my fifth car from Windsors Wallasey and not only am I highly delighted with my new car but I couldn't have asked for better customer service from the team! I have been a customer for many years and it's the staffs level of customer service that keeps me returning time and time again.
On this occasion, 2 days before I was due to collect the new car, I had an unfortunate and unforeseen incident. I had to put back the collection date by 2 weeks.
Both Mike and Paul were nothing but amazing and extremely understanding about the situation.
It is this level of service that keeps me returning to Windors.
Not only are the cars reasonably priced and spotlessly clean on collection, I know that should there ever be an issue ( never had one in all the years I've been a customer) I would be well looked after.
Thank you again to all the Windors team for always pulling all the stops out!

June 13, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service from Alan Jones as…

Fantastic service from Alan Jones as always! We have bought from him many times and have always had a professional, caring and knowledgeable approach to what we want. Nothing is too much trouble and always goes above and beyond for us. He is a credit to Windsor’s of Wallasey! Excellent and first class salesman.

March 12, 2024
Unprompted review
Rated 5 out of 5 stars

I was in a hurry to buy a car.

I was in a hurry to buy a car as the car I owned was stuck in a workshop awaiting parts. I contacted Windsors from an advertisement in Auto trader. Aaron dealt with me from the outset provided all the information that I needed. I decided to purchase the car and Aaron arranged to have the car serviced and valeted the next working day and available to collect the next day. The car was exactly as described and I was back on the road in 3 working days. Excellent service, I would recommend Windsors to everyone.

March 5, 2024
Unprompted review
Rated 5 out of 5 stars

Easy Car Sale

I recently sold a car to Adam at Windsors through Moterway. Everything went as well as it could have. He was very honest, genuine & any questions I had he answered quickly & thoroughly.

March 11, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service, highly recommend.

I recently purchased my used car from Mike at Windsors and I am extremely pleased with the whole process of buying the car. Extremely helpful, with nothing too much trouble for them. Loved the fact they didn’t attempt to use pushy sales tactics on me as that would have made me go elsewhere. Highly recommend to others.

March 7, 2024
Unprompted review
Rated 5 out of 5 stars

Perfect car purchase experience

Arrived at Heswall and started browsing, Sales Exec Dave Ramsey, inquired if we were ok, and after explaining our needs, we were guided to what may meet our needs, and left us to browse. After looking at an excellent choice of vehicles, within our chosen budget. We booked a test drive in our choice and the following week we were back and made the purchase, we had a good rate in part exchange of our own vehicle and we got 12 months road tax added as part of the deal. Our car was perfectly presented on collection, and throughout the whole process, Dave was informative and helpful, in fact the whole process was easy and relaxed. We are now the proud owners of our Hyundai Tucson, can't thank Dave, and the (Heswall team) enough. Highly recommended..

March 1, 2024
Unprompted review
Rated 5 out of 5 stars

A great service from Matt in Wallasey

A great service from Matt in Wallasey, no pushy sales pitch, gave me time to consider my options and extremely helpful once my decision was made.
I have just taken delivery of my new car, a Mazda 2 automatic. I’ve never had an automatic car before so it’s taking me time to remember that my left foot is now redundant!!
The car is fantastic and once I’m used to driving it I’m sure I’ll get plenty of miles of easy driving.
I would definitely recommend windsors of Wallasey and Matt who was so helpful. Thankyou

March 1, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience

The whole experience was really easy and helpful. From my initial enquiry via email right through to purchase, everything was fully explained and non intimidating. Josh was a pleasure to deal with and I would have no hesitation in recommending this garage to anyone.

March 1, 2024
Unprompted review
Rated 5 out of 5 stars

Great service once again

I have been dealing with them for a while now as change my car on PCP every 3 years. This year Aaron looked after me and I cannot recommend him enough. I would really recommend Windsors Wallasey, always getting a good deal and super friendly people.

February 21, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer service from Dave

Excellent customer service from Dave, Sales Manager in Heswall. Made me feel very welcome, not pushy and answered all my questions quickly and with ease.
I would highly recommend Windsors Heswall and Dave if you are looking for a car.

February 22, 2024
Unprompted review
Rated 5 out of 5 stars

Windsors have got the lot!!

Just purchased a used mazda mx5 RF from Windsors which was a very pleasant experience. No pushy sales which was a relief, just honest approachable staff. I wanted to purchase my vehicle through a company I could trust and offered excellent ongoing customer care, which I believe Windsors to be. I got a 12 month warranty bundle which is fabulous and I believe is standard with any used vehicle. I also purchased a 3 year service plan with my vehicle which has given me peace of mind. This covers my servicing and MOT's for 3 years at a very affordable monthly cost and comes with added benefits. No more large servicing bills!
A big thanks to Josh for his vehicle knowledge advice, and customer care.
5 ☆☆☆☆☆ from me... can't recommend them enough!

February 20, 2024
Unprompted review
Rated 5 out of 5 stars

5☆ Superb

A pleasure to deal with throughout the whole process. Josh, Mark and the whole team made it an easy choice to do business with them. Professional, friendly and helpful all the way. Good part ex valuation on my old car and aftersales was faultless. The staff here made buying a new car a pleasure.
Mr. D. Ross

February 22, 2024
Unprompted review
Rated 5 out of 5 stars

Very knowledgeable sales assistant

Very knowledgeable sales assistant, great advise on different cars available.
Comunication was really good and kept me updated at every stage.
Handover was professional, pleasant and informative.
Even after taking car text to see if I was happy with my car and if needed help with anything to contact Owen the salesman.

February 17, 2024
Unprompted review

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