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Company details
Contact info
Dunfermline, United Kingdom
- +44 7391 148707
- Info@windupmerchantwatches.co.uk
- windupmerchantwatches.co.uk
4.4
Excellent
12 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Top class customer service
Top class customer service, sourced the watch I wanted and was a pleasure to deal with!
July 24, 2026
Unprompted review
Amazing service and super reliable
Amazing service and super reliable! Wouldn't go anywhere else for a watch!
May 14, 2026
Unprompted review
Brilliant service and speed delivery.
August 8, 2026
Unprompted review
If I could give 6stars, I would! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
This was my first time dealing with an independent watch dealer outside of the usual high street stores or argyle arcade, so I naturally had a few reservations going into it. However, any concerns I had were instantly completely removed by Jack.
Jack’s level of knowledge, professionalism, and genuine passion for both his business and horology is second to none. Communication was seamless, efficient, and direct throughout the entire deal, and the Sea-Dweller 43 was 100% accurate to its description (too many dealers out there falsely advertise condition!)
There was some collection of watches on offer, including some genuinely rare, high-end pieces (meteorite dials, Tiffany dials, etc.). Dealing with Jack was an absolute pleasure. I will definitely be returning for my next piece in the not-too-distant future!
Thanks again, Jack!
August 19, 2026
Unprompted review
Highly Recommend
Jack was very knowledgeable and helpful. Service was excellent. I would highly recommend
January 1, 2026
Unprompted review
Excellent experience and great service
Excellent experience and great service. Recommend to everyone.
July 15, 2026
Unprompted review
Needed a new strap for my watch and…
Needed a new strap for my watch and Jack was able to get this sorted in the short timeframe required. Great service and always got the best of watches! Thanks again Jack
August 30, 2025
Unprompted review
Excellent service
Excellent service, helped me secure my first Rolex and with a personal approach too. Can’t speak highly enough of Windup Merchants.
October 21, 2025
Unprompted review
Jack was easy to deal with very helpful…
Jack was easy to deal with very helpful and would highly recommend to anyone looking to buy a watch from him. Would give him 10 stars if I could
August 21, 2026
Unprompted review
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