We have been ordering wine from WineOnline.ca for quite some time now. Their email letters are very helpful if providing us the latest choices. Their website has a vast choice, quite often wines that... See more
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Long time customer. Tried to use the new web site. Several tries, different browsers, couldn't place a simple order! Very frustrated. Called to complain. After office hours so got recording. Left a... See more
First time using WineOnline.ca Order process was smooth, and the driver called me this morning about 3 days after placing the order to confirm his delivery time. Wine showed up, all great. Very easy... See more
I have used Wineonline for the purchase of ~ 8 cases of wine over the past year. Their service is reliable. The wine selection, whatever the price point, is well thought-out. Special, offering good... See more
Company details
Written by the company
Wineonline Marketing Company Ltd, was launched in May 2004 with the goal of making quality wines more accessible to wine lovers. Starting with the Ontario marketplace, we continue to take great pride in the quality of our products and services, and ultimately, satisfying our customers at every available opportunity.
Contact info
406-530 Keele Street, M6N3C9, Toronto, Canada
- 1-877-714-9463
- service@wineonline.ca
- wineonline.ca
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Last minute party help
I needed 120 bottles of a great quality wine for my party very quickly and they arrived early and were enjoyed by all!!
helped to reduce shipping costs
I recently ordered two separate cases of wine within days of each other, and when I emailed wineonline.ca to request that they combine the orders to save on the delivery fee, they didn't hesitate. I appreciate that type of service and the promptness of their response.
Great value and delivered promptly with no hassle.
Good order follow up and reached out and completed delivery professionally. Will buy again.
Good Service. Adequate selection.
Good service. Received wine in a few days using the WineOnline free delivery system. Good selection of wines and competitive prices. Would like a "suggestions" column on their website so that we could suggest some possible wine imports. It's always nice to have alternative selections to those offered by the LCBO.
Prompt delivery and courteous service.
Wine seems to have come directly from the wine company. Delivery service was nice and prompt as well.
great wines
I love the wine selections and recommendations Deliveries are always on time. Great not to have to go out to purchase wines. Couldn't be happier with this company.
Consistently good service and seriously broad choice of wines
A go to company for an excellent range of excellent wines
Fantastic wine broker
Wineonline consistently provides excellent recommenations and reviews. I've been using them for years, and am very happy with the service.
Extremely satisfied
First class customer service (and great wine, too)!
empty promises
Ordered Dec. 23, promised 1-4 business days, Jan. 5, still no wine. Thanks for nothing.

Reply from WineOnline.ca
very accommodating
Staff was knowledgeable and offered insights on product. Very easy to work with and expedited product quickly and efficiently
First Class!
Ordered some great wine. Delivery happened within 1 week! I was very impressed and I have been enjoying the wine, ever since.
Very good customer experience, but...
I've ordered from here a number of times both online and by phone and they have always provided professional service and quick delivery. I was disappointed this Christmas when the wine I ordered was not available, but I wasn't notified until the fourth day after I ordered and it left me without enough time to order something else. I was sub'd a different case of wine for one of cases but the vintage case I ordered wasn't sub'd with a comparable case so I had to make an unplanned stop at the LCBO on Xmas eve. I understand that this can happen and with volumes probably much higher during the holiday season, it was just unfortunate that it had to happen to me. I would have appreciated being advised earlier of the problem.

Reply from WineOnline.ca
very impressed
I have only ordered once but was very impressed with the service. I had my wine in 3 days. Will definitely be ordering again.
Customer service
I am very impressed with customer service and quality of wines. Thank you for the good delivery service. Happy new year from my home to yours
Susan Freedman
Very good experience, overall.
Due to the busy Christmas season, we ran into some snafu's - first with pick up and then with delivery. But in the end, they made things right and I got the delivery just in time. Their recommendations we perfect for me and my gift recipients. Would recommend them to anyone.
Wonderful wine selection and timely delivery
Wonderful selection of wines, at a variety of price points. I found something for everyone! And new choices coming in all the time. Love being able to select wines I can't get in the LCBO and share them with family and friends.
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