Wines Direct Reviews 249

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Use this website all the time. Quality of the wine is great, price is reasonable, delivery is quick and if you do need to use customer service they are very helpful.

Rated 5 out of 5 stars

I like exploring wine, so the Wines Direct themed sets make it easy. Every bottle of wine has been excellent, well balanced and interesting - exactly what I seek in trying new wines. Ireland i... See more

Company replied

Rated 5 out of 5 stars

Despite having been an Army colleague for many years of the late Paddy Keogh, I had never bought online from Wines Direct. I was looking for a specific wine and was delighted to see that Wines Direct... See more

Rated 5 out of 5 stars

Just like the post man/woman, they always deliver. Quality, value and service gives you that confidence to keep going back. To have a business started, over thirty years ago and still thriving is a cr... See more

Company replied

Company details

  1. Wine Store
  2. Wine Club
  3. Wine Wholesaler and Importer

About Wines Direct

Written by the company

Wine; it’s not just another drink. It’s about people. It’s about places. It’s a melting pot of history and culture. And most of all, it’s about pleasure. Our mission is to bring you wines that reflect these qualities and that represent the people and places from which they come.

Wines Direct is an Irish family owned and operated wine importers. The wines we offer you represent a 25-year labour of love. We are uncompromising in our mission to source independently made wines directly from growers around the world and we apply our strict selection criteria to each and every wine on our list, from the everyday to the extraordinary.

We go out of our way to avoid the boring, mass-produced wines so as to create and sustain a market of choice for you and your fellow wine lovers. We do so by walking the ground of the world’s famous and not so famous wine regions and by directly sourcing from dedicated and fiercely independent winemakers. Where the supermarket chains sponsor homogeneity and bulk production, we believe our approach encourages diversity, independence and quality.

As well as offering you great wine, we want you to get closer to the vineyards they come from, which is why we discover the back story behind each and every bottle and share it with you. We hope you will join us on our journey as we explore the wonderful world of wine. Cheers!


Contact info

4.9

Excellent

TrustScore 5 out of 5

249 reviews

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Rated 5 out of 5 stars

Amazing service

So great to deal with, wines and customer service is outstanding

November 11, 2022
Wines Direct logo

Reply from Wines Direct

Thank you so much, Michelle!

The Wines Direct Team

Rated 5 out of 5 stars

I find the website easy to navigate and…

I find the website easy to navigate and there is an excellent choice of wines available. Orders are dealt with promptly and delivery only takes a few days. You are kept updated as the order and delivery are processed.

November 16, 2022
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Reply from Wines Direct

Lovely words, Douglas! We're delighted to hear!

The Wines Direct Team

Rated 5 out of 5 stars

Customer Satisfaction!

excellent wines delivered immediately to my door, thank you.

November 9, 2022
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Reply from Wines Direct

Thanks a million for the kind words, JP! Enjoy the wine!

Wines Direct Team

Rated 5 out of 5 stars

Wine delivery

Reliable quick delivery. Great wines

November 9, 2022
Wines Direct logo

Reply from Wines Direct

Delighted! Hopefully see you back at the checkouts soon!

The Wines Direct Team

Rated 5 out of 5 stars

Easy ordering and swift delivery

Easy ordering and swift delivery. Great selection of wines. Good descriptions of each wine.

November 4, 2022
Wines Direct logo

Reply from Wines Direct

Hi Maria - thanks for the brilliant review!

The Wines Direct Team

Rated 4 out of 5 stars

As usual my monthly case has arrived…

As usual my monthly case has arrived for November however once again the email with tasting notes has not arrived so that is why I docked you a single star 😇😇

November 7, 2022
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Reply from Wines Direct

Hi David - we're sorry your notes haven't hit your inbox yet! They should be there soon - hopefully you spot out new branding & website to see why we've been a bit hectic the last while. Normal - better! - service to resume asap!

Rated 5 out of 5 stars

Fine wines delivered!

Wines Direct never fail to deliver and their wines never disappoint. They have one of the best online collection of wines in the country.

October 27, 2022
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Reply from Wines Direct

Suzanne! We love this! Thank you!

Rated 5 out of 5 stars

Excellent

Excellent service and very reliable.

October 24, 2022
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Reply from Wines Direct

Delighted to hear!

Rated 3 out of 5 stars

Seamless and very good ordering process…

Seamless and very good ordering process and payment experience.
But!
Wine was almost a week late, I had ordered the wine for a party and had to go to another company to fulfil the order, although I had a very pleasant phone call from a company representative who was very apologetic and assured me of a better experience in future.
I must rate on my one and only experience to date however and should I use wines direct again and be prompted to rate I will do so honestly and fairly. I will be reluctant to order in future any closer to a fortnight before I need the wines.

November 3, 2022
Wines Direct logo

Reply from Wines Direct

Awh Mark, what a shame! It's not like us, but we respect that you were let down on this occasion. Fingers crossed you'll try us out again and we'll be able to show you what we're really made of!

The Wines Direct Team

Rated 5 out of 5 stars

No stress

No stress, ordering was easy, delivered in 2 days, happy Al round 😀

October 28, 2022
Wines Direct logo

Reply from Wines Direct

Great to hear!

The Wines Direct Team

Rated 5 out of 5 stars

Good service

Easy to order and great range of wines. Fast delivery. Good service. Thank you.

October 15, 2022
Wines Direct logo

Reply from Wines Direct

Great to hear, Anne!

The Wines Direct Team

Rated 5 out of 5 stars

Better quality and suppliers at small premium

I have always enjoyed the wine from Wines direct. They offer a quality that is guaranteed and the best part is that the wines are different and not available in the shops. It is a little expensive and there are some fantastic wines available in the discount supermarkets but sometimes it is nice to get a higher level of quality direct from relatively small suppliers for not a dramatic amount more.

October 24, 2022
Wines Direct logo

Reply from Wines Direct

If I could review your review, I would give it five stars! Thank you so much!

The Wines Direct Team

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