Wine Shop LanzaroteReviews 

524
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 117 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the easy ordering process and the excellent service, often highlighting the quick dispatch and efficient delivery of their products. Many appreciate the well-packaged items, ensuring safe arrival, and the wide selection of quality wines and gourmet products, especially those from Lanzarote and Tenerife. Reviewers are delighted to find products that are otherwise difficult to obtain, often reordering due to satisfaction with both the items and the overall purchasing experience. However, some people mentioned occasional issues with initial deliveries, such as broken items, though they noted that customer service responded effectively to resolve these problems.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing delight at finding and purchasing... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the excellent, fantastic,... See more

Order

Reviewers mention positive feedback about their order experience, highlighting the ease of the ordering... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the excellent wines and other island... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Found this company online as I was looking to purchase some wine that my husband and I love in Playa Blanca. Found it here and was able to easily purchase some. The ordering was very easy, the wine wa... See more

Company replied

Rated 5 out of 5 stars

It seems that Lanzarote wine producers can't deliver direct to UK due to EU export regulations. So good to find that it is possible to obtain the wines by another route. There's a decent selection... See more

Company replied

Rated 5 out of 5 stars

Second time we have used this company and no doubt it will be a regular occurrence. Chose our product and delivered within days absolutely brilliant service.

Rated 5 out of 5 stars

Fast delivery at a reasonable rate. After finding another gem from the Canaries while in Fuerteventura felt the need to order some, second time doing so. El Grifo this time and Amalia previously bot... See more

Company replied


Company details

  1. Wine Store

Information provided by various external sources

We are an online shop selling unique volcanic wines from Lanzarote in the Canary Islands


Contact info

4.9

Excellent

TrustScore 5 out of 5

524 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(524)

111 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic

Fantastic, fast, efficient service. Products really nice and packaged well. Would absolutely, highly recommend.

September 13, 2025
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Hi Rosie! We’re happy to hear you loved the service and the products. It really means a lot that you’d recommend us. Best wishes, Alessandra

Rated 5 out of 5 stars

Excellent Service

Fast service, everything exactly as expected, perfect

September 9, 2025
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Hi Jennifer! So glad everything was just as you expected. That’s what we aim for. Best wishes, Alessandra

Rated 5 out of 5 stars

Birthday Gift

Delighted with my purchases...they were a gift and recipient loved them. Excellent fast service. Will definitely purchase again in the future.

August 24, 2025
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Hi Barbara! Thank you so much for your kind words. We're happy to hear that the gift was a hit and that you were happy with our service. We truly appreciate your support. Best wishes, Alessandra

Rated 5 out of 5 stars

Excellent customer service

First delivery arrived in poor state due to couriers. I reached out to the company and they were so helpful and apologetic and instantly replaced the item. Item was for a gift and replacement is perfect

August 19, 2025
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Hi Joanne,
thank you so much for your kind words and understanding. We're really sorry again that your first delivery arrived in poor condition, we know how frustrating that can be, especially when it's a gift. We're glad we could resolve it quickly for you and that the replacement arrived in perfect condition, and that you're happy with the final result. Best wishes, Alessandra

Rated 5 out of 5 stars

Delicious

Great cactus jam

August 10, 2025
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Reply from Wine Shop Lanzarote

Hi Sherelle, glad you liked the cactus jam, it's a unique flavour! Best wishes, Alessandra

Rated 5 out of 5 stars

Excellent service,speedy delivery and…

Excellent service,speedy delivery and fantastic product.

August 11, 2025
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Thanks for the awesome review Phil! 🙌We're so glad you loved the product and had a great experience with our service and delivery. Best wishes, Alessandra

Rated 5 out of 5 stars

Really delicious wines

Really delicious wines. Came packaged perfectly and safe. Very quick delivery to Ireland. Will definitely be ordering again

August 6, 2025
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Hi Nadine! Thank you for the nice review! We're so happy to hear you enjoyed the wines and that everything arrived safely and quickly to Ireland. Best wishes, Alessandra

Rated 5 out of 5 stars

Absolutely love the wine from…

Absolutely love the wine from Lanzarote!
Whilst I was there I tasted some amazing wines and I’m glad I found this website to order some more! Arrived quickly too

August 7, 2025
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Thank you so much for your lovely review, Jason! We're happy that you enjoyed the wines in Lanzarote and are even happier that we could help bring a bit of that experience to your home. Best wishes, Alessandra.

Rated 5 out of 5 stars

Fab wine


Easy to follow website
Fabulous to find somewhere that provides the lovely wine from Lanzarote

July 25, 2025
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Thank you so much! We're delighted to hear that you found our website easy to navigate and that you enjoyed discovering our selection of wines from Lanzarote. It's a truly special region. Best wishes, Alessandra

Rated 5 out of 5 stars

Excellent range of products

Excellent range of products. Great for gifts and at some stage we’ll stock up on wine!

July 25, 2025
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Thank you Fiona! We are glad that you enjoyed the range. We’ll be here and happy to help when it’s time to stock up on wine! Best wishes, Alessandra

Rated 5 out of 5 stars

Wonderful wine from Lanzarote didn't…

Wonderful wine from Lanzarote didn't take long to be delivered will be ordering again from you thankyou

July 18, 2025
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Reply from Wine Shop Lanzarote

Thank you for your review Ann! We’re happy you enjoyed the Lanzarote wine and quick delivery. Looking forward to your next order! All the best, Alessandra

Rated 5 out of 5 stars

Great service

Great service, fantastic product

July 16, 2025
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Thank you Jennifer! Providing a smooth and reliable experience is our top priority. Glad you loved the product too, and we can’t wait to assist you again! All the best, Alessandra

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery

July 9, 2025
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Thank you Peter! We're glad to hear that your delivery was fast, we always aim to get orders out as quickly as possible.

We hope you’re enjoying your purchase! Best wishes, Alessandra

Rated 5 out of 5 stars

Great & fast service

Great & fast service
Staff helpful and polite

July 15, 2025
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Thank you so much for your kind words! Providing a smooth and friendly experience is always our goal. Best wishes, Alessandra

Rated 5 out of 5 stars

Great service fast delivery

Great service . Very fast delivery

July 10, 2025
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Thank you for your review! We're so glad to hear you were happy with our service and the fast delivery.

We appreciate your support! All the best, Alessandra

Rated 5 out of 5 stars

Excellent service

Excellent service, received my item very quickly

July 9, 2025
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Thank you Keith! We're so pleased to hear you received your item quickly and were happy with our service. Hope you are enjoying your purchase. Best wishes, Alessandra

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