Winestyr Reviews 80

TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

Terrible customer service and bad wine. Stay away. +++ Edited following company's reply: The Pinot was indeed very good. The other wines must not be the same bottles you mention below because I w... See more

Company replied

Rated 5 out of 5 stars

Apart from getting interesting wines across different price points, these guys are very focused on quality customer service. You can put your ordering process on auto pilot by joining their club, or... See more

Rated 5 out of 5 stars

Why waste time in a liquor store buying over-priced wines? Winestyr picks delicious wines for you, saves you $$$ with their DTC model and helps educate you on their offerings while also broadening you... See more

Rated 5 out of 5 stars

Winestyr is an easy to navigate site that helps you quickly find unique, high quality wines at a range of reasonable price points. It's great for personal use but I find it also bails me out when I ne... See more

Company details

  1. Wine Store
  2. Wine Club

Information provided by various external sources

Winestyr is a curated collection of the best small-production wines you won't find on store shelves. We offer best-in-class wine gifts, critically acclaimed premium wine clubs, and easy access to great wines every day via our direct-to-consumer wine marketplace platform. We're setting the benchmark for how premium wine is discovered, purchased, and delivered to your door.


Contact info

3.9

Great

TrustScore 4 out of 5

80 reviews

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Rated 5 out of 5 stars

Winestyr really is a wine lover's dream…

Winestyr really is a wine lover's dream because we get to try so many wines we never would have found otherwise. Member benefits are stellar as well, but for us, it's about the quality of the wine and Winestyr has it!

June 7, 2019
Unprompted review
Rated 5 out of 5 stars

Great wines and super convenient shipping

Big fan of Winestyr and their selection of premium wines from the US. I always look forward to receiving my wine club shipment at home and sharing new bottles with friends. It's really cool to learn about so many small producers and hear their stories. It's clear these wines are a labor of love!

If you are a wine fan, I highly recommend checking out Winestyr!

June 6, 2019
Unprompted review
Rated 2 out of 5 stars

Great wine but misled on events

Really enjoyed my introduction to Winestyr at their West Loop tasting room. Immediately signed-up for their membership and was looking forward not only to my wine shipments but the member only events they talked up during their sales pitch. Fast forward three months and I am still waiting for an event invite. My friend who joined a long time ago has received three invites since I joined. My friends who joined the same day and I are still waiting. Winestyr claims this was a tech glitch but based on the number of times we've complained only to miss the next invite... I'm starting to get very skeptical that it isn't associated with how long you've been a member or how much you spend. Hoping to see it remedied soon!

January 24, 2019
Unprompted review
Rated 2 out of 5 stars

Poor Communication

I joined Winestyr because of the events. However, despite numerous attempts, my friends and I have been unable to get on the listserv. It has been really frustrating having to constantly follow up with no resolution. Without this as a differentiating factor, winestyr is not competitive from a price perspective and will lose my business.

January 23, 2019
Unprompted review
Rated 1 out of 5 stars

Terrible customer service and bad wine

Terrible customer service and bad wine. Stay away.
+++
Edited following company's reply:
The Pinot was indeed very good. The other wines must not be the same bottles you mention below because I wouldn't even cook with them. And the processing of "multiple changes" on your end were due to the company failing to make the changes correctly in the first place.

To those consumers desiring wine and baseline service, stay away from Winestyr.

March 6, 2018
Unprompted review
Winestyr logo

Reply from Winestyr

Ben - I'm sorry you've had a bad experience with the wine club that was gifted to you. Although our response time is admittedly a bit slow due to the fact that we're a small team, we successfully processed all of your multiple special requests (address change, closing out your wine club gift subscription early, etc).

Regarding the wines, we work with some of the absolute best small producers in the country as evidenced by the portfolio of producers on our site. Of the 7 wines you received in your gift membership, were a 97pt California Pinot Noir that was Decanter Magazine's highest scoring California Pinot from the 2013 vintage, an 89pt Cabernet Franc from one of California's most revered producers of Cab Franc, a Bordeaux style red blend from Sonoma's Chalk Hill AVA that scored 92pts from Robert Parker, a Bordeaux style blend from Napa that scored 93pts from Antonio Galloni, and an Oregon Pinot Noir that's sold out across the country - all shipped as part of the gift membership for ~$30/bottle. There isn't a another wine service in the country that offers the breadth and value of small-production wines that we do. If there was some other aspect of the service that underwhelmed, please let us know so that we can be better going forward.

Rated 1 out of 5 stars

No Customer Service

I have been trying to contact Winestyr for the past week via phone and email--but to no avail. They have not delivered and promised.

I love their concept and their wines, but their customer service seems to be non-existent Buyer beware!

February 18, 2018
Unprompted review
Rated 5 out of 5 stars

Game Changer

Game Changer

I've been a Winestyr customer for a couple of years. For me it has completely changed the way I buy wine. As a member of the wine club, I eagerly anticipate my shipment each month. Furthermore, I end up buying more of the bottles that I really like off of the website. Bottom line is the wine is excellent, and that keeps me coming back. The wine most people have access to just isn't that good (think grocery store wine). Winestyr has done the heavy lifting for you by identifying great wines and providing access that never existed. The website is cool, the packaging is cool, the convenience is cool, the concept is cool...but again, most importantly the wines that Winestyr offers are excellent.

November 25, 2017
Unprompted review
Rated 5 out of 5 stars

Game Changer

I've been a Winestyr customer for a couple of years. For me it has completely changed the way I buy wine. As a member of the wine club, I eagerly anticipate my shipment each month. Furthermore, I end up buying more of the bottles that I really like off of the website. Bottom line is the wine is excellent, and that keeps me coming back. The wine most people have access to just isn't that good (think grocery store wine). Winestyr has done the heavy lifting for you by identifying great wines and providing access that never existed. The website is cool, the packaging is cool, the convenience is cool, the concept is cool...but again, most importantly the wines that Winestyr offers are excellent.

November 7, 2016
Unprompted review
Rated 5 out of 5 stars

Best way to experience high-quality small production wineries, without leaving your home.

Every bottle that we've received has been great! Going to the liquor store is like playing Russian roulette with your wine. You never know what you're going to get! Winestyr takes the guessing out of the equation. You know you're going to open a delicious bottle of wine, which even comes with tasting notes. From their customer service to their products, I would highly recommend Winestyr!

October 19, 2016
Unprompted review
Rated 5 out of 5 stars

Fantastic quality at every level - right down to the wine opener!

Within 48 hours of signing up as a monthly member, I received via email both an order confirmation and a personal note from a Winestyr employee. My first shipment arrived faster than I anticipated - my membership was already off to a great start. I loved the clean packaging of the shipment and the thoughtful touches within it: a wine bag, business cards for the owners, wine notes and, my personal favorite - the Winestyr wine opener (it is amazing). I was becoming a loyal club member before I even opened my first bottle! Unsurprisingly, my loyalty was solidified once I tasted the undeniable quality of the wine. One of the things I appreciate most about Winestyr is that they give me access to wines I otherwise would never experience - and they're fantastic finds. I am thoroughly impressed and very much looking forward to my next shipment!

October 19, 2016
Unprompted review
Rated 5 out of 5 stars

hands down, best wine-buying experience available!

Winestyr is unmatched in today's market. No other medium provides such a unique, personalized wine-buying experience with incredible customer service to top it off. I love the wine club and the variety of great wines we receive at our doorstep, and can honestly say that we have loved every single bottle we have received. The tasting notes Winestyr includes with each shipment help us to pick the perfect bottle for each occasion or meal. Their packaging is eye-catching, classy, and sustainable, which makes for the perfect gift for any person on any occasion. I could not recommend Winestyr more highly for wine lovers and those looking for a personalized wine-buying experience!!

October 18, 2016
Unprompted review
Rated 5 out of 5 stars

An amazing concept and an incredible way to experience small production wineries!

I love Winestyr! I love being able to try unique and small batch production wines that I would not have access to otherwise. It has really broadened my horizons on wine and is very interesting to learn about the winemakers behind the wine! I have reached out to Winestyr for recommendations on gifts for friends, co-workers, and even my husband. They were incredibly friendly, helpful and were able to put together a variety that far exceeded my expectations! I recently just joined their wine club and love it! It is very flexible, affordable, and has introduced me to now some of my favorite wines!

November 19, 2015
Unprompted review
Rated 5 out of 5 stars

Amazing Wine and Gift

Besides the wine tasting delicious and supporting small wineries, the packaging of Winestyr is Everything. It looks very high end and just beautiful. I am a consumer who is attracted to good packaging and Winestyr just nailed it. The presentation is great for gifting and just nice to get every month from the wine of the month club.

November 16, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent!

Loved getting my first shipment in the wine club- have only had one bottle to date but am very impressed. The packaging and presentation was so wonderful... bravo! Can't wait for more!

November 9, 2015
Unprompted review
Rated 5 out of 5 stars

Reliable source for quality wines

I have been buying wine from Winestyr for several years now. I find they have a selection of great wines i would never find and at good prices. Customer service is second to none. Winestyr also is the perfect place to shop for gifts. Attractive packaging and a personal handwritten note to the recipient. They recently offered The Winestyr Wine Club. What a great way to explore tasting new wines. Winestyr gets 5 Stars from me.

November 7, 2015
Unprompted review
Rated 5 out of 5 stars

A great value and good service

Apart from getting interesting wines across different price points, these guys are very focused on quality customer service. You can put your ordering process on auto pilot by joining their club, or call any time to get suggestions. They are very anxious to please. A very pleasant experience.

November 4, 2015
Unprompted review

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