Wing Heong BBQ Meat Reviews 853

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I went to queue up at 8.10 am that Sunday morning. The shop staffs started to get the shop ready at 8.40. Even though it was about 8.50am they welcomed us in. By the time I paid for my stuff it was on... See more

Rated 4 out of 5 stars

Was at Bandar Puchong branch for a purchase .. greeted by a tall slim Chinese girl with glasses, she was courteous, patience and take opportunity to promote 2 type of samplings plus suggested ot... See more

Rated 4 out of 5 stars

Very convenient way to order Wing Heong products. Would have given 5 stars if there was option to order smaller 300g packages. Also there was no shipping tracking, making it hard to tell when delive... See more

Rated 5 out of 5 stars

"I've been buying Wing Heong BBQ meat for many years, and I'm always impressed by how it continues to taste the same—delicious and consistent. It's rare to find a product that maintains such high qu... See more

Company details

  1. Food Manufacturer

About Wing Heong BBQ Meat

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4.6

Excellent

TrustScore 4.5 out of 5

853 reviews

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Rated 1 out of 5 stars

Lost parcel

I have made my order on 4th January but till
Now have not received my purchase. Please
Don’t use Pos laju as your panel. It will spoilt ur image if u continue use them. Furthermore, have called and email to ur office but nobody can attend this . Truly disappointed

January 19, 2022
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Reply from Wing Heong BBQ Meat

Hi Carol, we are sorry for the unpleasant experiences you had earlier on your order. Just want to check with you once again, hope you had received the package and have a lovely Chinese New Year!

Rated 4 out of 5 stars

Vacuum Wrap

With the price that I have paid, I was expecting most of the meat was wrap. However, only partly. The bacon that I ordered wasn't used vacuum wrap but instead just normal paper wrap. This thing I believe Wing Heong need to improve. Other providers that I order online through Lazada, also did vacuum wrap for me even though I ordered only 400-gram bacon from them.

January 19, 2022
Rated 5 out of 5 stars

Very tasty as usual 😍

Very tasty as usual 😍. The BBQ meat is packed nicely. Good service from seller as seller give me a call when my order is ready to be collected.

January 14, 2022
Rated 3 out of 5 stars

a bit slack in WhatsApp's response

a bit slack in WhatsApp's response, and even no response at all.

January 12, 2022
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Reply from Wing Heong BBQ Meat

Hi Leong, thank you for your time for leaving us a review of your recent experiences with our business. Apologies for the late responses on your case, as during the festive months we are experiencing tremendous amounts of traffic on the customer support, we are sorry that we missed you out. You can message us on another channel (Instagram/Facebook Messenger) and we will more than happy to assist you~

Rated 1 out of 5 stars

How to rate if my if my things is not…

How to rate if my if my things is not delivered yet?

January 12, 2022
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Reply from Wing Heong BBQ Meat

Hi Issac, as we checked your order, you have chosen your order to be delivered on 24th Jan 2022, our team will arrange accordingly based on the date you have chosen. This is a follows up message as we hope that you have received your package on the date you have picked~

Happy Chinese New Year!

Rated 2 out of 5 stars

The taste is not nice anymore compared…

The taste is not nice anymore compared to 2 years back when i purchase directly from the shop at ss2.
very disappointed and hope that you can maintain the quality level.

January 3, 2022
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Reply from Wing Heong BBQ Meat

Hi Ms Lee, thank you for your time for leaving us with your recent experiences with our products. Apologies that our product did not meet your expectation this time. We will take your feedback and share it with our team to improve in the coming months~ We will be more than happy to serve you once again.

Rated 1 out of 5 stars

The meat real hard to bite

The meat real hard to bite, the quality getting more and more worst.

November 13, 2021
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Reply from Wing Heong BBQ Meat

Dear James, thank you for your time leaving your feedback on your recent order’s tasting experience with us.

We were genuinely sorry for that unpleasant experience you had. As in Wing Heong BBQ Meat, we take taste and quality seriously and also customer experiences.

Unfortunately, we fail sometimes, glad that you made a heads up on this and let us know. We will improve this in the coming days and months to provide you with a better next-level experience soon.

In the meantime, we will arrange a new package to be delivered to you soon as an apology and hope you can try on once again and give us your sincere feedback.

Stay safe!

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