Wing Heong BBQ Meat Reviews 853

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I went to queue up at 8.10 am that Sunday morning. The shop staffs started to get the shop ready at 8.40. Even though it was about 8.50am they welcomed us in. By the time I paid for my stuff it was on... See more

Rated 4 out of 5 stars

Was at Bandar Puchong branch for a purchase .. greeted by a tall slim Chinese girl with glasses, she was courteous, patience and take opportunity to promote 2 type of samplings plus suggested ot... See more

Rated 4 out of 5 stars

Very convenient way to order Wing Heong products. Would have given 5 stars if there was option to order smaller 300g packages. Also there was no shipping tracking, making it hard to tell when delive... See more

Rated 5 out of 5 stars

"I've been buying Wing Heong BBQ meat for many years, and I'm always impressed by how it continues to taste the same—delicious and consistent. It's rare to find a product that maintains such high qu... See more

Company details

  1. Food Manufacturer

About Wing Heong BBQ Meat

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4.6

Excellent

TrustScore 4.5 out of 5

853 reviews

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Rated 2 out of 5 stars

The timely delivery and the food…

The timely delivery and the food quality are above average... the major set back was the person answering our queries thru Whatsapp...
What is the point for your company to set up the Whatsapp chat if the person handling is totally not responsive???
Disappointed...not once, but a few times.

March 8, 2022
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Reply from Wing Heong BBQ Meat

Hi Frank Tan, thank you for your time for leaving us a review of your recent experiences with our business.

Apologies for the late responses on your case, as during the festive months we are experiencing tremendous amounts of traffic on the customer support, we are sorry that we missed you out.

You can always message us on alternative channel (Instagram/Facebook Messenger) and we will more than happy to assist you~

Rated 2 out of 5 stars

I went to yr Puchong Jaya branch before…

I went to yr Puchong Jaya branch before CNY, there was only 2-3 customers inside but I was disappointed with the sales service, seemed that there was a few new staff and the work flow was not well co-ordinated.
Furthermore, the pork meat did not have the same taste as it used to be. I'm sorry to say your next door's competitor tasted better and much much cheaper !! VERY VERY disappointed !.

March 7, 2022
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Reply from Wing Heong BBQ Meat

Hi Chong, thank you for your time leaving your feedback on your recent retail shopping experience with us.

We were genuinely sorry for that unpleasant experience you had in our Puchong outlet with our retail staffs. As in Wing Heong BBQ Meat, we take taste and quality seriously and also customer experiences.

Unfortunately, we fail sometimes, glad that you made a heads up on this and let us know. We have taken action on our retail staff on that particular cases. We will improve this in the coming days and months to provide you with a better next-level experience on your next visit~

Rated 5 out of 5 stars

One of the best Bakkwa tasted

One of the best Bakkwa tasted.
I am delighted of the quality of the products from this shop. I have ordered few times already and the quality remain consistent.
The delivery is on time and packaging is in good order.

March 7, 2022
Rated 4 out of 5 stars

The meat for bbq pork is too thick and…

The meat for bbq pork is too thick and it becomes difficult to bite. If the meat is thinner, it will be better. As for the chicken, it is acceptable due the meat being more tender than pork meat. Overall another satisfied customer!

March 7, 2022
Rated 3 out of 5 stars

The service experience at Taman…

The service experience at Taman Conaught outlet was much better than Jalan Kenari outlet. Inconsistent services during CNY period.

March 7, 2022
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Reply from Wing Heong BBQ Meat

Hi Keong, thank you for your time leaving your feedback on your recent retail shopping experience with us.

We were genuinely sorry for that unpleasant experience you had in our Puchong outlet. As in Wing Heong BBQ Meat, we take taste and quality seriously and also customer experiences.

Unfortunately, we fail sometimes, glad that you made a heads up on this and let us know. We will improve this in the coming days and months to provide you with a better next-level experience soon.

Cheers~

Rated 3 out of 5 stars

the beacon dried meet is delicious

the beacon dried meet is delicious. However, the vaccum packaging need to improve.

March 7, 2022
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Reply from Wing Heong BBQ Meat

Hi Lim, thank you for your time for leaving us with your recent experiences with our products.

We will take your feedback and share it with our team to improve in the coming months on the vacuum packaging.

We will be more than happy to serve you once again.

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