WINGSMO.com logo
Visit website

WINGSMO.com Reviews 8

•
TrustScore 4 out of 5

3.9

Toy Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Toy Store

Written by the company

WINGSMO.com – Ihr Flugzeug-Modelle Spezialist. Weltweiter Online-Versand für Flugzeug-Modelle, Flughafen-Modellbau und entsprechendem Zubehör in verschiedenen Maßstäben. www.WINGSMO.com

Contact info

3.9

Great

TrustScore 4 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

AMAZING EXPERIENCE

Hi Alessandro Iacovone from Rome, Italy. I collect airplane models since 1996 and i have 30.000 + models among 1:500, 1:400 and 1:200 scale. I have bought from all over the world: Germany, Holland, USA, Hong Kong, Japan but i never have bought by Wingsmo. Few days ago i decided to buy some models and, about Wingsmo, Just few words: REALLY AMAZING EXPERIENCE!
1) Great communication
2) Great prices
3) Very fast preparation of the package and shipping
4) Perfect and safe package of the models inside the box
5) Models arrived in perfect conditions with no missing parts or broken parts
6) Having made two different orders, i had the refund of one of the shipping fee.
So, what to Say? PERFECT and SUGGESTED.
Regards
Ale

April 9, 2026
Unprompted review
Rated 1 out of 5 stars

Dereliction of customer care

I recently landed an order for three 1/200 Hogan M- Series models.
Days ago I picked up my package and to my surprise one of the models came with the nose gear damaged and virtually removed from the airframe with as a result it falling apart.
I got in touch twice via email with the customer care team to let them know my predicament and neither occasion they dared get back in touch even to dispute my claim.
I want to remark the piece removed is not a number of detachable pieces any diecast model is made of but a minute piece already damaged when I received the model.
I couldn't feel more disgusted about the treatment received and sure I won't keep my collection growing upon wingsmo.
Being that much expensive with regard to other online stores they could at least listen to and address their customers claims and work to bring things to a reasonable settlement between parties.
Last time I spend my money on people not worth it.

September 25, 2025
Unprompted review
Show reviews in all languages. (8 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look