Wingstop Reviews 713

TrustScore 3 out of 5

2.9

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers appreciate the variety of flavor options available for the wings, often highlighting specific seasonings like lemon pepper and garlic parmesan. The quality of the fries, particularly their seasoning, also receives positive remarks from several people. Some consumers also mention good service and quick food preparation as positive aspects of their visits. However, some people were dissatisfied with various aspects of their experience. Issues reported include receiving incorrect orders, cold food, or chicken that was undercooked, dry, or excessively greasy. There are also complaints about poor customer service, including rude staff and long wait times. A few customers noted concerns about hygiene and the overall quality of the product, with some describing wings as small, having feathers, or tasting overly salty.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. While many praise the flavorful wings, crispy... See more

Quality

People report ambiguous experiences with quality. Many customers praise the food, highlighting crispy and... See more

Staff

Reviewers highlight ambiguous aspects of staff. While many customers praise staff for being friendly,... See more

Service

Customers had ambiguous experiences with service. While some reviewers praised the great service, good food,... See more

Order

Clients share ambiguous opinions on order experiences. Many customers report issues such as incorrect items,... See more

Based on these reviews

Rated 3 out of 5 stars

I ordered the lemon pepper and mango habanero wings. The lemon pepper were salty and the habanero were so hot there was no mango taste whatsoever. While the portion of fries was generous, there were... See more

Rated 3 out of 5 stars

We've eaten multiple times in the restaurant with no concerns. (Middlebrook) First time ordering a takeaway away, right flavours, wrong chicken/fries and dip. Contacted customer service via the webs... See more

Rated 2 out of 5 stars

Ordered food, fast service, the last boneless chicken chunk my Daughter had was raw (pink inside) Quietly complained as it was getting busy in store. Was told I would receive a refund in to my acc... See more

Rated 1 out of 5 stars

Randallstown Wingstop - Gave food away to someone else; employees cursing and arguing with customers; Manager has no control of staff, situations, or anything. Store is a JOKE! I've been there (3) tim... See more


2.9

Average

TrustScore 3 out of 5

713 reviews

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Rated 4 out of 5 stars

Great food, a bit pricey, nightmare to order online

Firstly I will say that I absolutely adore the food at WingStop, their boneless wings are wonderfully amazing. While on the pricier side, I have never felt like I had been "ripped off" as the food has always been consistently of great quality. My only real gripe with WingStop is that they are an absolute nightmare to order online, with orders taking over two hours or just not arriving at all. I wondered if this was just a Deliveroo issue but didn't have this problem when I tried a different food venue. If they can sort out the delivery issues then I would easily bump them up to a five!

February 1, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience at this Cleveland…

Great experience at this Cleveland Wingstop! Order came out fast and everything was exactly how we asked for it. The team was super polite and professional. You can tell they care about customer service here. Keep it up!

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

Fab website

Website easy to use to order food as the tabs are useful when clicking on the products to order. No glitches within the payment page.

January 31, 2026
Unprompted review
Rated 1 out of 5 stars

Would not recommend this restaurant I…

Guelph Wingstop
Would not recommend this restaurant I had a problem with the food being very salty put on a review. I was told who to contact via email and I’ve now waited one week sent the request in three times and still haven’t heard anything from Wingstop. I would say their customer service is very very below standard

February 1, 2026
Unprompted review
Rated 1 out of 5 stars

Wingstop Rushden lakes - absolutely terrible!

Went to Wingstop on Rushden lakes. It wasn't busy at all only 3 orders on, you could see this from the screen. But they get our 3 item order wrong and refuse to refund me. Absolutely shocking. Never eating there again and would advise everyone I know to do the same. Don't waste your money.

February 8, 2026
Unprompted review
Rated 1 out of 5 stars

Randallstown Wingstop

Randallstown Wingstop - Gave food away to someone else; employees cursing and arguing with customers; Manager has no control of staff, situations, or anything. Store is a JOKE! I've been there (3) times, and each time there has been an issue! This will be my LAST TIME going to this location- or maybe ANY Wingstop at all! This store needs to be closed until it either retrains existing employees or hires new employees and management staff that much better and capable!!!

February 7, 2026
Unprompted review
Rated 1 out of 5 stars

I was hired at Wingstop on 1-15-25

I was hired at Wingstop on 1-15-25
I was told I had a full time job. I got two shirts and a hat. I'm still waiting on the manager ( Kay ) to put me on schedule
I told her during onboarding that I had another job. But I'm leaving there to work at Wingstop. No I'm behind on my bills. I'm retired military now I'm currently looking for another job. This company is no good. They do not have their stuff together at all. I would not recommend my brothers and sisters in the military to eat at any Wingstop in Florida. This new Wingstop in Ormond Beach is the worst.

January 15, 2026
Unprompted review
Rated 1 out of 5 stars

Disgusting, Avoid

After a recent visit, That has got to be the WORST fast food outlet I've tried In my life for real! Overpriced, Overrated and I reckon a £1 burger in Blackpool would taste better. £31 for two meals and one drink to share. The chicken wings or with the lack of chicken, I've seen more meat on a little toe. Dry, bland, Chips Luke warm. all probably from me watching it being sat under a heat lamp for ages. Asked off Google review to email them to investigate and yes to respond. Two months later nowt. Shows how much they value you as the customer. Disgusting.

December 5, 2025
Unprompted review
Rated 1 out of 5 stars

Dissatisfied

I ordered from wings stop today with Uber delivery. The wings were not to my expectation. They were not well done as expected with light in color as if it was not cooked well.
I was truly disappointed as I have had their wings before and never saw them like this.
DISAPPOINTED

February 3, 2026
Unprompted review
Rated 2 out of 5 stars

Wing stop Liffey Valley

First of all, the queue for the Liffey Valley wing stop is a bit crazy for what it is, My friend and I waited half an hour. When we got inside, the prices were a bit expensive , €10.25 for 8 wings. So, me and my friend both ordered 8 piece original flavour wings. After we ordered there were NO seats and we had to wait at least 10 minutes to sit down, this annoys me as they shouldn’t let people in if they do not have a seat for them. We then got a seat and waited for our food. We had ordered the exact same thing but my friends came a bit after mine. When I first got the wings, they looked fine, but then my friend pointed out that there were only 7 chicken wings in the basket. We counted twice and yes, there were 7, not eight. When my friend got her food, we both ate the wings, the flavour wasn’t great but, that’s just opinion based and we may have liked another flavour more ( we got the original flavour). As we were eating we both said that they looked and tasted kind of underdone.The meat was a bit pink. I didn’t think much of it because I had already eaten 3 wings. We left after trying to pass a few people and went on with our days. Later, when I got home I felt quite sick and unwell, I was fine later. I do not recommend waiting in that queue just for expensive, underdone wings and no seats.

January 31, 2026
Unprompted review

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