I am updating my review to reflect the full journey, from order placement to final resolution. I placed an order of over €500 with Winmau / Red Dragon on 28 November, trusting what... See more
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Review summary
Based on reviews, created with AI
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Based on these reviews
Great customer service. Phoned up and got them to add another order to the existing order to avoid paying postage twice. All done no problem. Goods arrived next day as shown in the description and di... See more
Company replied
Items arrived as expected and on time. All intact. Easy to do business. Only one slight issue, the wrong shipping labels were on the items. So what I believed was the dart board, or the surround... See more
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The items ordered were exactly as shown on site and good communication on delivery days/times.The products arrived in perfect condition as well.
Company replied
Company details
About Winmau
Written by the company
For over 70 years, Winmau has been obsessed with excellence in darts through unrivalled innovation.
We are the World's largest manufacturer of Premium bristle dartboards and military grade tungsten darts. Hand-crafted quality, distinctive design, superb performance, and all from our very own purpose-built factory.
We are the World's largest manufacturer of Premium bristle dartboards and military grade tungsten darts. Hand-crafted quality, distinctive design, superb performance, and all from our very own purpose-built factory.
Contact info
Winmau, South Road, Bridgend Industrial Estate,, CF31 3PT, Bridgend , United Kingdom
- +44(0) 1656 652 121
- customerservice@winmau.com
- winmau.com
3.7
Average
151 reviews
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Wonderful first purchase.
All the accessories I ordered arrived on time and in perfect condition. Was able to use my 10% welcome discount on some sale items.
April 11, 2026
Reply from Winmau
We're happy to hear that your accessories arrived on time and in perfect condition! We're also glad you were able to use your welcome discount on sale items. Thanks for the positive feedback.
Reply from Winmau
We're happy to hear that you are enjoying the new lights! Thank you for your positive feedback; it means a lot to us.
Good one
The product itself is perfect, fits well in the hand. Shipping could have benn a bit faster.
April 1, 2026
Reply from Winmau
We have sent you a message directly to help resolve this matter as quickly as possible.
Reply from Winmau
We're happy to hear that you feel this is the best dartboard you've owned! Thank you for sharing your positive experience with our product.
Easy to navigate website and really…
Easy to navigate website and really quick delivery.
April 11, 2026
Reply from Winmau
We're happy to hear that you found our website easy to use, and we appreciate your feedback regarding our quick delivery service!
Equipment is top notch
From price, to delivery, to quality of product, everything was top notch, my last board lasted me 10 years, it was probably about 5 years overdue for a new one, so glad I did it. My set up has never looked so professional
March 26, 2026
Reply from Winmau
We're happy to hear that you had a top-notch experience with our product's price, delivery, and quality! It's great to know you're enjoying your new board and that it enhances your setup. Thank you for your positive feedback!
Reply from Winmau
We're happy to hear that your purchase was easy and the delivery was timely. Thank you for your feedback!
No darts in the box had to buy a set as…
No darts in the box had to buy a set as it was a present Phone them and just just gotta answer machine.
April 8, 2026
Reply from Winmau
We have sent you a message directly to help resolve this matter as quickly as possible.
Reply from Winmau
We're happy to hear that you had a positive experience with our products and shop. Thank you for your feedback; it means a lot to us.
Much needed light
Easy to order and received it quickly. Setting up the light to our Winmau 360 board was quick and easy. Works great!
March 21, 2026
Reply from Winmau
We're happy to hear that ordering was easy and delivery was quick! We're glad the light was simple to set up with your Winmau 360 board and that it works great. Thanks for your feedback!
Every thing fine
April 2, 2026
Reply from Winmau
Thank you for your review, we’re glad everything was fine.
Awesome service
The shipment got here quick, packaging was great and the darts themselves are awesome we'll be purchasing from uall more often
April 14, 2026
Reply from Winmau
We're happy to hear that your shipment arrived quickly and in great condition, and that you love the darts! Thank you for your awesome feedback; we appreciate it.
Reply from Winmau
Thank you for your feedback — we’re glad you were happy with the delivery.
Reply from Winmau
We're glad you enjoyed your experience with us. Thank you for your positive feedback regarding our quality and timing!
Fast and good quality
March 31, 2026
Reply from Winmau
We're glad you valued our promptness and quality; we appreciate your feedback and are thankful for your time.
Good efficient service
April 7, 2026
Reply from Winmau
Thank you for your feedback — we’re glad you were happy with the efficiency of our service.
Reply from Winmau
We're happy to hear that ordering was easy and your darts arrived promptly. Thank you for your positive feedback; we appreciate it.
Got exactly what I ordered..
Got exactly what I ordered... just that the postage was a long wait 😔
April 14, 2026
Reply from Winmau
Thank you for your feedback! We’re glad to hear you received exactly what you ordered, and we’re sorry the postage took longer than expected. We really appreciate your patience.
Reply from Winmau
Thank you for your kind feedback! We’re delighted you had a great experience with us.
Great service.
April 1, 2026
Reply from Winmau
Thank you, we’re really pleased you were happy with our service.
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