Yet again, absolute 5 star service from the team. They helped my son revert back to a previous, backed up version of his server. They literally saved the day!! My son was distraught when he thought... See more
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I use Winternode for Minecraft. We've had one reset due to memory limits, but I'll take responsibility for that. The admin panel is great. You can access everything via console or SFTP, but... See more
great help from the customer support, had some problems setting up the server at first but within 5 minutes i had some support who helped a hell of alot, server quality is also very good and stable.... See more
Across multiple games we've had multiple issues trying to get different mods and setups going (7d2d and minecraft) The winternode team has been fast to respond to most queries, helped work throug... See more
Company details
Written by the company
Simply amazing game servers without breaking the bank.
Contact info
PO Box 175, 10986, Tomkins Cove, United States
- support@winternode.com
- winternode.com
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Recently added a VPS to my package of…
Recently added a VPS to my package of services. No trouble with selecting desired options from the many offerings. Deployment was fast and access via normal programs and apps to the VPS are easy to setup and function properly. Tech questions were promptly answered correctly and no issues since. Another great deal from WinterNode.
Always Amazing.
Always Amazing.
Great Quick support. Great Prices. Big Fan of their services and have used them multiple times in the past with zero complaints.
Great support!
Recently took a server with them and experienced some issues. It took a couple of days to get to a working solution but they persisted.
10/10 Great support!
Really good service
Really good service, had nothing but good experiences with them and very helpful when ever i have a problem :)
Perfect host with reasonable pricing.
Perfect host with reasonable pricing.
The support staff are excellent, quick, and happy to help with issues and queries.
The only downside is the recent stability but I trust them!
Best hosting For real
This hosting is by far the best hosting ive seen for real
Affordable prices
Amazing Locations
Fast connection
Instant ticket response
powerfull servers
and much more
We lost the mc server we played on due to lack of funds
Winternode Helped us with that
Definetly would recommend using this hosting not just minecraft but others too
Awesome Service
Have not only used winternode, but have partnered with them multiple times on events. Really great pricing. Supurb support team.
They say they ran game servers themselves before, I could tell
I bought a minecraft server service from them for 5 months until my own failure to attract players had me close my server.
I enjoyed how smooth customer service goes on their discord.
Also when I upgraded a few times trying to meet the RAM ceiling for my server's mods (which I personally underestimated and should of tested beforehand), they allowed me a nudge of extra RAM to make sure everything ran correctly.
I thought that was cool.
They seem to operate out of the Midwest so that's a bonus to not being a silicone valley doomed startup.
Everyone is active on their discord where they also do their tickets. As cheap as I am the pricing is as good as it's gonna get for this sort of service.
I will warn though, make sure to cancel properly when you are done with services, it seems paypal will still think you wanna pay them and will send payment still this is on paypal's end, you might have to stop it on paypal too.
I was in trouble and the support helped…
I was in trouble and the support helped me out at the speed of light, by the way, I took the 12GB offer and it easily fits with 77 mods!
Customer service 100 out of 100
winter node has an amazing customer support team, the speed with which they help solve problems or crashes is the best I've ever seen, as well as the service they provide, thanks to them I can go to my minecraft server without fear of crashes
Reboot times are great but...
Reboot times are great, customer service sucks, memory management sucks. Let me explain. My server is mostly for family and close friends, as such they tend to explore...alot. Due to the horrible backend my server constantly gets out of memory errors and eventually crashes. I have NEVER had this happen with ANY other host I have used. Tried customer service and got the response that narrows down to - "well it's your fault for not "optimizing" your server"...really??? Are you friggin serious?? No attempt to research the problem, wouldn't even listen to my testing procedures or the fact I have never had this issue before. I feel I have paid a year for a service that is unsuitable for use at all.
PS...I can run my server on a pc with a weak CPU and 4 gigs of ram with ZERO issues whatsoever.

Reply from WinterNode
I was a fluctis customer
I was a fluctis customer. I guess they got bought by winternode. My minecraft server was shut down as expected from fluctis, several weeks later winternode alerted me that they had started a server in my name.
Support was incredibly unhelpful. Apparently there is no way to delete your winternode account. Brandon refuses to do so for me.
This process of removing myself from a service I did not want is far to complicated and stressful. I do not recommend winternode to anyone.
Edit: since I can’t seem to reply, my fluctis service was shut down weeks ago. I was never informed of when/if migration would happen. I only received an email AFTER winternode had created an account and server for me.
You’re right, you don’t deserve one star. You deserve less. I repeatedly asked for my account to be deleted and was ignored.

Reply from WinterNode
The first great thing about WinterNode…
The first great thing about WinterNode is that they offer you a free trial server to check is the service is for you. The support on their discord is really quick to respond and they helped me a ton when I thought I've lost my server files. The prices are very much reasonable and I've had no problems with my server's performance.

Reply from WinterNode
Best prices and best cpu/ram for modded servers
I tested the 2 day trial thing via their website, and it took like 2 hours to get accepted afterwards it felt so smooth. I used nitrado before but now i will stick to winternode. Server just runs. It does what you want it to do no hassle. The only thing annoying is the login panel to get into the Server, as there is a client area and gcp area and its a bit confusing. I bought a month 6GB RAM and it just makes fun playing RLCraft. Thanks for the service!

Reply from WinterNode
Winternode is an ally
The help from this provider is very LGBT friendly which as a recently outted trans girl makes me want to continue doing business in the future
This week I got fully migrated from Fluctis
This week I got fully migrated from Fluctis to Winternode. The Fluctis Hosting service and support was total garbage, but since Winternode aquired Fluctis and migrated the Fluctis customers their service and support is so great. Almost instant responses in their Discord server and no longer a 2.5 week wait on support tickets.

Reply from WinterNode
Simply excellent!
It’s just simply excellent Rhee not much more I can say, you have complete freedom of your server which I have been looking for for so long❤️

Reply from WinterNode
Great Support, Great Prices
This company has the best support staff and great prices. I've run modded and vanilla of different sizes with my friends(5-15GB of RAM), and any time I had an issue their support was right there, in a flash.

Reply from WinterNode
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