WinWink Reviews 1,497

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products and competitive offerings, highlighting the quality of the prizes and the fairness of the pricing. Many people also commend the website for its user-friendliness and the staff for their helpfulness and accommodating nature. However, some customers have expressed dissatisfaction with the "open packs" feature, noting that it's not always clear that these packs can be empty, leading to disappointment. A few other people also felt that the odds of winning were not always favorable, particularly with instant wins, and some have raised concerns regarding certain aspects of competitions.

What people talk about most

Product

Users describe positive interactions with product. Many customers report winning various products like... See more

Competition

People report positive experiences with competition. Many customers praise the variety and quality of... See more

Website

Customers consistently note positive experiences with the website, praising its ease of use and navigation.... See more

Staff

Customers had positive experiences with staff. Reviewers consistently praise the team as friendly, helpful,... See more

Price

Clients share positive opinions on price, often highlighting fair and affordable ticket prices, with many... See more

Based on these reviews

Rated 5 out of 5 stars

There is no better online competition site than Winwink. Excellent prizes, fair prices and the nicest group of people running it that you could hope for. Always great communication from them and suppo... See more

Company replied

Rated 5 out of 5 stars

Winwinks is the absolute bestest!!! There prizes are awesome! Their social media and live draws are entertaining and fun! Iv won loads of Pokémon cards, Warhammer, Gengar Razor head set & switch 2 wit... See more

Rated 5 out of 5 stars

I've played a few times, and have 2 Lego sets and the new Pokémon perfect order pre order booster box. This is an amazing site ran by an amazing team, offering some of the best odds competitions aroun... See more

Rated 5 out of 5 stars

WinWink are great, they have great prizes, very transparent regarding the whole licensing draw process. Their team are friendly and always make the draws entertaining with great engagement with those... See more


Company details

  1. Gaming service Provider

Written by the company

WinWink host daily raffle competitions with great odds for the latest gaming, hobby, collectables and technology prizes. We've been providing our audience with opportunities to win since 2020 and have a built a great following for a few main things. We love what we do and the prizes we offer. We're Pokémon enthusiasts, Lego builders, Warhammer veterans and gaming gurus. It's all about our players and community, we're all just big kids looking to win big prizes! From our inception until now we've had well over 100,000 winners, run draws with over £500,000 in prizes, given away over 100 prizes and now have almost £50k worth of prizes available each week! Join our Facebook group for even more chances to win and free stuff! You can enter online or by post so come see what you could win.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

I won two booster boxes worth £360

I won two booster boxes worth £360, but WinWink failed to deliver them to my address. Their own tracking shows the parcels were delivered to an entirely different street and "signed for" by someone who isn't me.

Despite having clear evidence of a courier error, WinWink support told me to go knock on doors myself to find them. I've done that, the items aren't there, and now the company has gone silent and won't replace my win.

Disgraceful way to treat a winner. They are happy to take your money for tickets but won't take responsibility when their courier fails. I am now forced to take legal action via Small Claims Court to get the value of my prizes back. Save your money and play elsewhere.

April 17, 2026
Unprompted review
WinWink logo

Reply from WinWink

Hey Lee,

I'm really sorry to read this, and we completely understand how frustrating this situation must feel, especially after winning such a great prize.

Just to clarify, all of our deliveries are handled by Royal Mail, and once a parcel is marked as delivered and signed for, it is treated within their system as successfully completed. In cases where something looks incorrect, such as a delivery to a different address or an unexpected signature, Royal Mail requires an investigation to be raised so they can GPS-track the delivery location and confirm exactly what happened.

I can see our winners team is working closely with you to get this resolved, and please do be mindful that our replies are slower over the weekend.

Please be assured that once the Royal Mail completes their investigation we'll be able to get replacements organised for yourself. I appreciate the wait isn't ideal, and we're sorry Royal Mail and whoever has taken your parcel has made this happen.

The team are back first thing Monday to continue supporting you on this, but if you'd like to discuss things this weekend more please contact me directly at hello@winwink.co.uk. We'll get this sorted.

Mark

Rated 4 out of 5 stars

Entered a few times!

Entered a few times!
A good experience. I’ve entered a few competitions. I do wish their livestream was on instagram or YouTube as well instead of just facebook because I don’t have Facebook and I would like to watch the stream :-)

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

PRIZE WINNER ON FIRST TRY

Never in my life have i won anything off a website like this. First time playing, £12 of credit and i won a pokémon ascended heroes ETB! 10/10 will definitely be playing again!

April 5, 2026
Unprompted review
Rated 5 out of 5 stars

Great company

Great company! Honestly super happy with my WIN! Only signed up a week ago already won a great prize and it arrived in less than a week! What more could you ask for! 🙏😊❤️ highly recommend this raffle site.

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

So fun

Such fast responses.
Fun wins on their page aswell as fun competitions to enter for affordable prices .
Super fun .. Good luck to everyone who has a go :)

April 14, 2026
Unprompted review
Rated 4 out of 5 stars

I initially had an issue where my…

I initially had an issue where my payment went through but I didn’t receive any tickets, and the competition ended which was frustrating.
However, the team responded quickly, stayed in contact, and made sure I received a full refund.
Appreciate the support and the way it was handled in the end.

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

WinkWink review

Just happen to stumble across the website and it’s super easy to use and loads of competitions available for a decent price also customer service is outstanding, would highly recommend using them.

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Great site and really lovely people…

Great site and really lovely people behind the scenes, never had any issues whatsoever and all prizes are genuine & I’ve lucked out several times with some BIG Warhammer wins

April 14, 2026
Unprompted review
WinWink logo

Reply from WinWink

Thanks for sharing your thoughts, Martyn!

Love hearing about those wins, especially the £1500 Warhammer Auto Draw voucher win last night, that’s a huge one. Glad everything’s been smooth for you and you’ve had a good run with us.

Thanks again for the support 🎉

Rated 4 out of 5 stars

Lovely comp site

Someone said from you comp I didn’t win 100 and if o have won why haven’t I received it

April 12, 2026
Unprompted review
WinWink logo

Reply from WinWink

Hi Anna,

Thank you so much for the kind words, we really appreciate it and congratulations on the £100 win, that’s what we love to see.

Thanks again for being part of WinWink and good luck in your next comps.

All the best,
Mark

Rated 5 out of 5 stars

Quick and easy transaction, great prizes.

Quick and easy transaction and even managed to win a prize 😁 what's not to like

April 11, 2026
Unprompted review
WinWink logo

Reply from WinWink

Hi Sam! Cheers for the great feedback, we really appreciate it.

And huge congratulations on winning the £500 LEGO voucher, that’s an awesome prize.

Glad to hear everything was quick and easy for you, that’s exactly what we aim for.

Best of luck in your next comps.

All the best,
Mark

Rated 5 out of 5 stars

Great experience.

Just won on the auto draw, now my 3rd win on this site in total. Chances are at least clear, and everything is super straightforward and timely. Prizes have always arrived really quickly!

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Winwink is a goated site

Winwink is a goated site! Bought myself some tickets for a OP15 Booster Box, and the autodraw selected my ticket as the winner! Super duper stoked and love the new autdraw function!

April 11, 2026
Unprompted review
Rated 5 out of 5 stars

Lucky win

Played a raffle and won a Lego pikachu on the live draw. Received the prize promptly and communication was great.

You can get lucky and win.

March 15, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing site and people…

Absolutely amazing site and people amazing comps very understanding and willing compromise to help out there customers highly recommended

April 8, 2026
Unprompted review
WinWink logo

Reply from WinWink

Thanks so much for the review, Kiefer. We really appreciate you taking the time to share this.

We’re glad you’re enjoying the competitions and that our team has been able to help when needed. Being fair, transparent, and supportive to our customers is a big focus for us, so it’s great to hear that reflected in your experience.

Thanks again for the recommendation and for being part of WinWink 🙌

Rated 5 out of 5 stars

Get your tickets now!

There is no better online competition site than Winwink. Excellent prizes, fair prices and the nicest group of people running it that you could hope for. Always great communication from them and support with any issues. It’s real and it’s real good!

April 7, 2026
Unprompted review
WinWink logo

Reply from WinWink

Really appreciate you leaving this, Matt. It’s great to hear you’re enjoying what we’re building.

We’re especially glad the experience, communication, and support have stood out to you. We put a lot into making sure everything runs smoothly and that customers feel looked after at every step.

Thanks again for the support and for being part of WinWink.

Rated 5 out of 5 stars

Won an pokemon etb from an instant win

Won an pokemon etb from an instant win, came within 2 weeks of winning. Great service!

March 30, 2026
Unprompted review
WinWink logo

Reply from WinWink

Thanks so much for the review, Jamie. Really glad to hear you got your Pokémon ETB! We hope you got some awesome cards inside!

We appreciate you taking the time to share your experience and it’s great to know everything went smoothly for you. Enjoy your win and thanks again for being part of WinWink.

Rated 5 out of 5 stars

The best app for competitions around

The best app for competitions around

April 3, 2026
Unprompted review
WinWink logo

Reply from WinWink

Thanks so much for the review, George. We really appreciate you taking the time to share it.

It’s great to hear you’re enjoying WinWink.

Thanks again for the support and for being part of WinWink 🎉

Rated 5 out of 5 stars

I have won a few times now on Win Wink

I have won a few times now on Win Wink. Mainly Pokemon products for my kids as impossible to source in the shops these days! Customer service has been great. I’ve managed to win a booster box, ETB and a collection box in the past 12 months :)

March 1, 2026
Unprompted review
WinWink logo

Reply from WinWink

Thanks so much for sharing this, Kirsty.

We’re thrilled to hear you’ve had some wins and that the prizes are bringing joy to your kids. It’s great to know our customer service has been helpful along the way.

Thanks again for being part of WinWink 😄

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