WipeRecord, A Division of Eastman Meyler, PC Reviews 537

TrustScore 1.5 out of 5

1.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Save your money. No returned calls, emails etc Paid in full April 2023. Didn't even touch anything until September of 2023. Said that it was filed. Local court says no. The BBB is unable to co... See more

Rated 1 out of 5 stars

These lawyers are incompetent thieves. Not only did they ignore me for two months after taking my money, they told me they couldn’t perform the service originally hired to perform. Then, due to their... See more

Company replied

Rated 1 out of 5 stars

I hired this firm on 06/22/23. I haven't heard back from them since that day. I requested support to log into the portal they provided to check the status several times and received 0 replies. No re... See more

Company replied

Rated 1 out of 5 stars

3 years later and still have not resolved anything after repeated attempts to call and leaving simple voice-mail messages I've been stone walled. I've been ripped off before but at least I knew I was... See more

Company replied

Company details

  1. Legal Services

Written by the company

WipeRecord is a division of Eastman Meyler, PC, an Austin based law firm focusing in criminal record expungements and record sealing services in various states. We believe that everybody makes mistakes, and it’s often unfair for these mistakes to follow you around for the rest of your life. We are proven attorneys who will help you to put past mistakes behind you and move forward in life with a clean criminal record and peace of mind. If you qualify to have your record cleared, we are here to help. Contact us today to get a clean record and a new beginning.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

537 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I have been waiting 4 2 years or…

I have been waiting 4 2 years or longer And you guys don't even have my records. Yet others have the ones that I have to go down to the police department and gift plus you don't communicateight I feel I've wasted my money.

November 3, 2023
Rated 1 out of 5 stars

I hired this firm on 02/23/2023

I hired this firm on 02/23/2023. Which I Paid them In Full. I haven't heard back from them since that day. I requested support to log into the portal they provided to check the status several times and received 0 replies. No returned emails or phone calls despite repeated requests. They haven't done anything for case or provided any updates.

February 22, 2023
Unprompted review
WipeRecord, A Division of Eastman Meyler, PC logo

Reply from WipeRecord, A Division of Eastman Meyler, PC

Scott - apologies for the inconvenience you're experiencing. Please contact us at support@wiperecord.com for help.

Rated 1 out of 5 stars

After they received my payment I…

After they received my payment I haven't heard anything from them at all! Can't even sign in the portal or getting a call back from several messages! It's a scam!

January 9, 2023
Unprompted review
WipeRecord, A Division of Eastman Meyler, PC logo

Reply from WipeRecord, A Division of Eastman Meyler, PC

Dean - thanks for your review. We’re not a scam. Due to ACP, we can’t discuss anything online. Please contact us at support@wiperecord.com.

We look forward to working with you.

Rated 1 out of 5 stars

I'm sueing

How do u get your money back?/

October 18, 2023
Unprompted review
WipeRecord, A Division of Eastman Meyler, PC logo

Reply from WipeRecord, A Division of Eastman Meyler, PC

Dwayne - please contact us at support@wiperecord.com or reach out to your paralegal directly through the customer portal.

Rated 1 out of 5 stars

Absolutely no communication

I hired this firm on 06/22/23. I haven't heard back from them since that day. I requested support to log into the portal they provided to check the status several times and received 0 replies. No returned emails or phone calls despite repeated requests. They haven't done anything for case or provided any updates.

Update : It seems like there has been a drastic overhaul with the the way this company is handling its clients. They are being responsive and updating me whenever necessary now.

June 20, 2023
Unprompted review
WipeRecord, A Division of Eastman Meyler, PC logo

Reply from WipeRecord, A Division of Eastman Meyler, PC

Michael - we’re sorry you’ve had issues. Please contact us at your earliest convenience to discuss.

Rated 1 out of 5 stars

It has been years since i paid them and…

It has been years since i paid them and still no expungment. I was told time after time it was being taken care of. Thought i was good to go but after filing for a gun permit i am now facing another felony and need to dump more money into a lawyer. They are still taking money so buyer beware. They are illusive after receiving payment.

September 7, 2023
Unprompted review
WipeRecord, A Division of Eastman Meyler, PC logo

Reply from WipeRecord, A Division of Eastman Meyler, PC

Joe - sorry to hear about your situation. Please contact us at support@wiperecord.com or make an appointment with your paralegal through the portal. Thank you. We look forward to working with you.

Rated 1 out of 5 stars

TAKE ACTION NOW

TAKE ACTION NOW
I too was a victim of this firm and I can help you get your money back. Please take the following actions below:

While I will not go into the details of my case, I am a highly educated and credentialed business owner, with multiple degrees and just short of a JD myself. What this firm is doing is called “misappropriation of funds” and it is without question a breach of the law, a breach of legal contract, and criminally enforceable at the local, state, and federal levels.

IF YOU REPORT YOUR SITUATION TO THE RIGHT ENTITIES THEY WILL LISTEN AND TAKE ACTION
I can attest to this.

If you want any chance of getting your money back NOW is the time to act on this as the “ball is rolling” with all of these entities so, please “hop on board now.” This should take less than 1 hour of your time.

I HIGHLY encourage you to copy and paste the details of your complaint into a word document so you can tell your story to the following entities, who ALL have current and active cases working on this. The more information received, the quicker you will resolve what you have lost:
(unfortunately, this site does not allow web-links to provide to you, but you can google the following information:

1. US Department of Justice Federal Trade Commission

2. Texas State Bar
Office of Chief Disciplinary Counsel
Contact to mention: Jalen Riley, Investigator

3. Texas Office of the Attorney General
Consumer Protection Division

3. Better Business Bureau:
BBB serving the Heart of Texas
Contact to mention: Brenda Garcia

4. Federal Bureau of Investigation
Internet Crime Complaint Center (IC3)

You will need the following information to add to each file:
Eastman Meyler, PC dba Wiperecord
2110 S Lamar Blvd Ste G,
Austin, TX 78704-5183
phone number:
(844) 947-3732

Thank you for helping to bring justice to those businesses that think they are above the law, like this firm.

August 31, 2023
Unprompted review
WipeRecord, A Division of Eastman Meyler, PC logo

Reply from WipeRecord, A Division of Eastman Meyler, PC

Freddy - thank you for your review. We value you as a client. If you have questions please reach us at support@wiperecord.com or speak with your paralegal.

Rated 1 out of 5 stars

THIEVES AND CHARLATANS

THIEVES AND CHARLATANS - don’t be taken for $2200+ like the rest of their ripped off “clients”

Like me….they will do nothing and take your money with a smile

July 5, 2023
Unprompted review
WipeRecord, A Division of Eastman Meyler, PC logo

Reply from WipeRecord, A Division of Eastman Meyler, PC

Sean - thanks for your review. We’re not thieves or charlatans. Due to ACP, we can’t discuss anything online. Please contact us at support@wiperecord.com.

We look forward to working with you.

Rated 1 out of 5 stars

They take your money then can't return…

They take your money then can't return a phone call. You should not do business with these people under any circumstances. I've been paid in full for almost a year and I can't even get anyone on the phone.

August 25, 2022
Unprompted review
WipeRecord, A Division of Eastman Meyler, PC logo

Reply from WipeRecord, A Division of Eastman Meyler, PC

Kyle - apologies for the inconvenience. Please contact us at support@wiperecord.com or through your customer portal. Thank you.

Rated 1 out of 5 stars

After calling me to remove my negative review, this is what I get?!!

This is beyond amazing how messed up this outfit is. This time last year I left a negative because at that time it was 6yrs since I set up trying to get my rights back. Money is paid, documents and fingerprints sent in and everything. After leaving the review one of them boneheads called me with some BS sob story about how they are sorry it's been taking so long. Said something about my case was priority from here on out but here we are literally a year later (7yrs in total) and zero outcome and they STILL have my money. My most recent case manage after 6 previous case managers in total, calls after the other case manage flaked on me 3 months after the review, and says hoe he can't believe that no one has given me more than a one sentence response, according to my file. talking about in 90 days my case should be done and clear. Imagine that...after he swore he'd not leave me hanging like the rest. No one answers or calls back from the number given to me that he texted from. Can't book a call either. The first one was canceled then the like was disengaged. I have the emails to prove it. All these positive reviews are BS to me unless ther are case numbers to be verified. Don't waste your time or money on these rookies. These people aren't even the original people I opened my case with. The were bought out or something by these guys and when I contacted them in regards to no one contacting me.....the tried telling me I needed to send them money...not know I kept my receipts from the previous owners. GTFOH

Based on and experience that started in 2016 since it won't let me go back that far!

August 21, 2023
Unprompted review
WipeRecord, A Division of Eastman Meyler, PC logo

Reply from WipeRecord, A Division of Eastman Meyler, PC

Tim - apologies for the inconvenience. Please contact us at support@wiperecord.com or through your customer portal. Thank you.

Rated 5 out of 5 stars

Rights finally restored!

So happy I chose Wipe Record to handle this sensitive matter for me of restoring my 2A Firearm Rights in California. They not only were responsive but also incredibly professional. Hopefully I never need to call another firearm rights restoration lawyer in the future but if I do, I'm calling WipeRecord - no questions asked.

February 23, 2023
Rated 5 out of 5 stars

Excellent service

I was a bit nervous choosing a law firm I found online but WipeRecord hit it out of the park on all fronts. Service, communication and most importantly, getting my stupid record expunged. Definitely recommend them to anyone needing their record expunged. Thanks WR!

April 26, 2023
Rated 5 out of 5 stars

5/5 stars

I never write reviews but am proud do so for WipeRecord. I just got my record officially removed. It was a headache but Eric and his team helped me through it. I owe a lot to this firm. Highly highly recommend!

August 1, 2023
Rated 5 out of 5 stars

Finally got my record expunged using…

Finally got my record expunged using WipeRecord. It was a long time coming. I literrally became eligible last year and reached out almost immediately to WipeRecord. They confirmed my eligibility and got started right away. Proud to say I'm not a felon any more.

June 21, 2023
Rated 1 out of 5 stars

They took $1100 from me and It was…

They took $1100 from me and It was suppose to be 1800 but I just wanted to wait to pay them in full.

They got all my money and did nothing for me. Nothing.

February 1, 2023
Unprompted review
WipeRecord, A Division of Eastman Meyler, PC logo

Reply from WipeRecord, A Division of Eastman Meyler, PC

Matthew - thanks for your review. Due to ACP, we can't discuss your case on a public forum. Kindly contact us at support@wiperecord.com to discuss your issue. We look forward to hearing from you.

Rated 1 out of 5 stars

File through your own state.

Wow I didn’t think I would get on reviews and see that other people had their money taken as well. I completely trusted these lawyers. I paid $1900 and it’s been over 3 years of being ignored. How could lawyers take advantage of people and steal money. How is this happening and continuing. Not to mention lying about representing you in court for our second amendment, it’s paper work I now know I can file myself. No need for a lawyer. They are not doing anything special. I have bank statements of the withdrawals they took and now refuse to perform any service at all or even refund my money. No service-then refund the money. Why do I forfeit my whole $1900? Insane! No problem. I will complain to the bar as well and bbb. When I am in Texas will file small claims as well. If I had social media would put this firms ethics on display. What a waist. God bless America still. Justice will prevail. It did when I was 19 yrs old and it will at 46. Trust God not these people.

July 16, 2023
Unprompted review
Rated 1 out of 5 stars

Its a scam

Its a scam

Its a scam. I've had a firearm restoration petition going with them for over 3 years now and paid 3000. They don't answer their phones, they dont answer texts or emails. They scheduled hearing dates and never showes up to them,Canceled hearings When you do get to talk with them they are full of excuses, lies etc. they probably have thousands of clients theyve screwed over. Just so yourself a favor and hire somebody local. Also if these people have scammed you like they have me, contact the bar and complain. They shouldn't be able to practice law anymore

June 30, 2023
Unprompted review
WipeRecord, A Division of Eastman Meyler, PC logo

Reply from WipeRecord, A Division of Eastman Meyler, PC

Dane - thanks for your review. We're not a scam - we've successfully helped thousands of clients. Due to ACP, we can't discuss your case on a public forum. Kindly contact us at support@wiperecord.com to discuss your issue. We look forward to hearing from you.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look