I ordered 2 single duvet covers and both arrived without pillow cases covers. Very disappointing! The portal must then give an option for customers to pay separately if it does not come as a set.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Easy to use website, prompt service and delivery. Fantastic to speak to someone following my order. It makes a change and is very thorough and professional to have a human contact when dealing with in... See more
Great service! Reliable, cost effective and good quality I am very impressed! Delivery as stated. Now my new supplier and will highly recommend to colleagues.
Affordable, fast delivery. Wouldn't go anywhere else for gloves
Company details
Written by the company
Wippet is the go to healthcare marketplace. Designed to make life a bit easier for the thousands of people working in care in the UK. Wippet makes it faster and simpler to find what you need, order, repeat order, and buy all your care home needs. We’re like an online shopping centre where you can find everything from wipes to wheelchairs, from furniture to food.
Contact info
United Kingdom
- support@wippet.com
- wippet.com
3.9
Great
77 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Not enough choice of washing machines…
Not enough choice of washing machines only had the choice of 3.
One out of stock 9kg, (this is the one we required but tried to put in the basket several times but would not accept it found out it was out of stock even though next to the item it said in stock)
One integrated (not appropriate)
And the only one we could order was a 7kg washer/drier.
Receiving emails to say that something remained in the basket at 16.00hrs the day before the date given for delivery (after the item had been authorized).
The washing machine arrived on date given and was plumbed in and the old machine was taken away Thank you.
May 29, 2024
all good and in time
March 14, 2024
We ordered a freezer
We ordered a freezer, it was easy and straight forward. I came well packaged and on time, we will be using them again.
January 30, 2024
I ordered 2 single duvet covers and…
I ordered 2 single duvet covers and both arrived without pillow cases covers. Very disappointing! The portal must then give an option for customers to pay separately if it does not come as a set.
December 7, 2023
I still have not received my order
September 19, 2023
Very good customer service x
May 14, 2023
Bought a refurbished TV that had a…
Bought a refurbished TV that had a great review and it arrived on time and as described.
Great value.
February 21, 2023
Top class service from start to finish
Top class service from start to finish. Very fast delivery as well , I have used them a couple of times now and great both times .
February 24, 2023
Great product
February 20, 2023
Genuine and kindness
November 9, 2022
Straightforward to order
Straightforward to order, arrived on time and exactly as described, couldn’t ask for anymore.
November 8, 2022
The best customer service
The best customer service
Especially Martina Gyamfiwaa very helpful
November 10, 2022
My order has not arrived despite being…
My order has not arrived despite being quoted 3 to 5 days
October 31, 2022
Reply from Wippet.com
Hi Morag,
We apologise for the inconvenience. The supplier has said due to postal strikes there were some delays with delivery. We hope this does not deter you from trying us again!
Please contact rachel@wippet.com for any other support or assistance that you may need.
Thank you for your order.
Quick delivery and good quality product
October 5, 2022
Professional, HUMAN contact
Easy to use website, prompt service and delivery. Fantastic to speak to someone following my order. It makes a change and is very thorough and professional to have a human contact when dealing with internet orders.
October 5, 2022
Highly recommended
Great communication with my enquiries regarding the order, Quick delivery. Great value for money. All round excellent service. Highly recommend and will definitely use again.
September 16, 2022
Customer experience was very good
Customer experience was very good. Martina Gyamfiwaa was really very helpful.
September 15, 2022
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.