AMAZING service with VERY reasonable fees for wire transfers! No more worries about having to go to the bank and get charged an arm and a leg. Service is not always as fast as bank wires but if same d... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
In the end the transfer went easy and fast. However, when it came to choosing the bank from the list you offer, my favorite bank - the German GLS Bank - was not among them. Though it is one of the... See more
As a newcomer lot to read. Searched to transfer Euros, suddenly I had an account in Belgium. Anyway - safeguard is understandable and its transaction had been quick and reliable
Company replied
Wise are consistently great in my experience. They have great prices. Really easy interfaces and just excellent clear communications. There are lots of crooks or quasi crooks in finance and lots of... See more
Company details
About Wise
Written by the company
Contact info
1st Floor Worship Square 65 Clifton Street London , EC2A 4JE, London, United Kingdom
- wise.com
4.3
Excellent
288K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
No way to complain in case of fraud
April 18, 2026
Reply from Wise
Hi, Alex, thanks for leaving us a review. We're sorry to hear that your experience with us wasn't positive.
Please, if you're still face challenges to find support, send us a private message on Facebook, Instagram or X, we'll help with support or with the steps for complaints if needed. You can also contact us by email or phone: https://wi.se/help
Wise
The servicegood when you work out how to do it
The service, once figured out, is excellent but it’s hard to work out how to do the transactions or move money as you wish. I also find the multiple pin numbers and texts really really hard to work out while travelling. There seems no way to work out for example how to use the wise card online to book accomodation… it seems to be possible but i canned it as so many pins and texts and requests.
April 20, 2026
Reply from Wise
Hi Russell.
Thanks for sharing your feedback. We’re glad you find the service excellent once it’s set up, but we’re sorry the security steps felt overwhelming while traveling. Those pins and texts are there to keep your money safe, but we understand they can be a hassle.
You can use your Wise card for online purchases, though some sites may require an extra security step called 3D Secure (3DS). When this happens, just approve the payment via your Wise app or a code sent to you to complete the transaction. If a payment is declined, it may be because the website only accepts cards issued in their specific country. We explained more here — https://wi.se/whereyoucanuseyourcard
If you need a hand simplifying things or have specific questions, please PM/DM us on Facebook, X, or Instagram, or visit http://wi.se/help. We'd love to help make your next trip smoother! Thank you.
Wise
Reply from Wise
Hi Hardarshan,
Glad you're liking it! We're constantly adding new features to make the account even better, so stay tuned for what’s next. Thanks for your feedback 💚
Wise
Transfer qSuper easy and quick! uickly and easily without any…
Transfer quickly and easily without any issues.
April 19, 2026
Convenient and excellent exchange rates
Fast, Easy and excellent exchange rates make it an excellent choice and the process is very straightforward without the stress associated with local bank transfers for international monies
April 20, 2026
Can’t recommend enough
Absolutely the best digital banking tool for my business. Can’t recommend it enough
April 20, 2026
Accountable for Life
Wise is my premium bank, very detailed, low commissions, lightning transfers, easy VISA daily use ! It knows exactly what I need and I feeling protected all the time !!
April 19, 2026
GREAT AND FAST
April 8, 2026
Unprompted review
Great experience to be part of the…
Great experience to be part of the Wizse customers members
April 17, 2026
Super simple
Super simple, super effective, never any problems.
I especially appreciate the detailed timeline with transactions, I have yet to see a bank provide similar transparency with international transactions.
April 19, 2026
very easy reliable app and easy to…
very easy reliable app and easy to request receive or transfer monies .
April 18, 2026
Your money is safe, transactions are favorable, and transfers are accurate and precise!!
Everything is fine with me!!
April 19, 2026
Great platform for currency conversion
Wise is one of the best ways to transfer dollars to other currencies (at great rates) and hold it so it's available for travel and when I need it. I also had a great experience recently when I used my Wise debit card to withdraw cash from a bank in Mexico City, but didn't get the cash. I reached out to Wise, gave them the details, they researched it, and within a short period of time, the money was redeposited back into my account.
November 24, 2025
Unprompted review
Very easy to transfer money using Wise
April 14, 2026
Use you all the time.....
April 17, 2026
Very good balanced
April 19, 2026
Professionalism and useful services…
Professionalism and useful services saving money on exchange rates and transfer.Excellence.
April 19, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.