Wise Move Reviews 

883
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 545 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and the professionalism of the staff, who are described as genuine, helpful, and easy to deal with. Many appreciate the clear and timely communication, noting that the teams go out of their way to accommodate requests and handle items with great care. People found the overall moving process to be stress-free and efficient. Reviewers frequently highlight the prompt delivery services, with many items arriving on time or even earlier than expected. The pricing is often mentioned as very competitive and reasonable, offering great value. Customers also commend the user-friendly experience, particularly appreciating the ease of obtaining multiple quotes quickly and managing the process online.

What people talk about most

Service

People report positive experiences with service, often highlighting great communication and professionalism,... See more

Staff

Consumers find staff to be positive, consistently praising their professionalism, friendliness, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting excellent communication... See more

Price

Clients share positive opinions on price, with many reviewers finding quotes to be very competitive,... See more

User experience

Users describe positive interactions with the user experience, often highlighting the seamless and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service. Ended up booked with home movers ltd, good price, great service, genuine people. The guy literally drove through a flood to deliver my wheels and the other deliveries he was doing lmao.... See more

Company replied

Rated 5 out of 5 stars

I used this site "Wise Move" not realizing that it was actually like the builders crack site where different people message saying they can do the job for x amount. You choose the one that your happy... See more

Company replied

Rated 5 out of 5 stars

Lewis has been fantastic to deal with, clear and timely communications, from quote to vehicle delivery was just 48 hours - and that was the length of the South Island. Lewis delivered as promised and... See more

Company replied

Rated 5 out of 5 stars

Six Star Transport went out of their way to accommodate my request. Chevy made an excellent job of unloading the bike on a miserable day with the weather against us. I really appreciate the effort put... See more

Company replied


Company details

  1. Moving Company
  2. Courier and Delivery Service
  3. Delivery Service
  4. Piano Moving Service
  5. Shipping Company

Written by the company

WiseMove.co.nz — Book trusted movers and moving companies in New Zealand. Wise Move is New Zealand’s go-to for booking reliable and affordable moving services — whether you’re shifting a full house, moving out of your flat, or transporting a vehicle. From movers in Auckland and movers in Wellington to trusted moving companies across the country, you can book everything in one place. We make it easy to book home moves, flat relocations, furniture deliveries, car transport, motorcycle transport, and more — all at competitive prices. Whether it’s around the corner or across the country, you’ll find experienced movers ready to get the job done, hassle-free. Thousands of Kiwis trust Wise Move every month for fast, affordable service from the best local movers and transport companies. Whatever you’re moving — book now with Wise Move.


Contact info

4.9

Excellent

TrustScore 5 out of 5

883 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.9

All reviews

(883)

545 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service, picked up and delivered the same day, highly recommended.

June 18, 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks, DW! Glad everything came together quickly and smoothly. We really appreciate the recommendation.

Rated 5 out of 5 stars

XMOVERS

The quote for the movers was very competitive. The guys arrived exactly on time. They were very polite. They are extremely quick. Everything arrived at my end in perfect condition. Would recommend them to others.

June 15, 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks, Deborah! Great to hear XMOVERS made the day run so well and that everything arrived safely. Appreciate the recommendation.

Rated 5 out of 5 stars

Good communication

Good communication, helpful and efficient. Thank you

June 6, 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks, Isa! Glad everything went smoothly and you felt well looked after. We appreciate the kind feedback.

Rated 1 out of 5 stars

Beware of Fly@Sky Transport Limited!!

Beware of Fly@Sky Transport Limited.

I have never experienced such poor service and unprofessional communication.

After being offered a job and specifically asked to confirm the booking details, the pickup date and time were confirmed. Despite this, there was a complete no-show on the day, with no phone call, message, or notice whatsoever. We were simply left waiting.

On the morning of the scheduled pickup, I called to confirm arrangements and was told I would receive a callback within 30 minutes. No callback was ever received. After waiting at the pickup location for over an hour, I sent a message asking how far away the driver was, only to receive a text advising that the pickup could not be completed that day.

Following several phone calls, the job was rescheduled for the following morning, with a confirmed pickup time of 9:00 am. However, approximately three hours later, I received a cancellation notification.

The reason given was that the booking had been treated as a “flexible” job, which made little sense given that the company had requested and received confirmation of the specific pickup details beforehand.

The lack of communication, failure to honour confirmed arrangements, and last-minute cancellation caused unnecessary stress and inconvenience. Based on my experience, I would not recommend this company and would encourage others to carefully consider alternative transport providers.

June 17, 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thank you for sharing this feedback. We’re really sorry for the stress and inconvenience caused here. A no-show and last-minute cancellation after pickup details were confirmed is not the experience we expect customers to have through Wise Move.

We’re glad to see you were able to rebook with another carrier shortly after, and we hope the new booking has been running smoothly. That said, your concerns about the original booking are still important, and we’ll be following this up directly with Fly@Sky Transport Limited. Clear communication and honouring confirmed arrangements are basic expectations, and this will be addressed with them.

We appreciate you taking the time to raise this, and we’re sorry again for the disruption caused.

Rated 5 out of 5 stars

Made organizing the move of my car very…

Made organizing the move of my car very easy.

June 11, 2026
Unprompted review
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Reply from Wise Move

Thanks, Gerry! We’re glad to hear Wise Move made organising your car move easy. We really appreciate your review.

Rated 5 out of 5 stars

Everything about the experience

Everything about the experience from start to finish! Please look into their service and compare pricing.
I was even compelled to tip the driver as I was so impressed.

June 16, 2026
Unprompted review
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Reply from Wise Move

Thanks so much, Darryl! We’re thrilled to hear everything went smoothly from start to finish, and that your driver made such a great impression. We really appreciate your review.

Rated 5 out of 5 stars

Junk removal

I used this site "Wise Move" not realizing that it was actually like the builders crack site where different people message saying they can do the job for x amount. You choose the one that your happy with and go from there.. I can say how impressed using this site was, and then picking PF Moving Company to collect the goods for disposal. The service from beginning to end was outstanding and I 💯 highly recommend these guys for anything in the future. Only made the booking the night before and was inundated with messages. Appreciate you all, but so thrilled with who I went with. Cheapest quote and communication was spot on not to mention punctuality! Cheers guys you were definitely worth more than 5 stars for sure.

June 16, 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks so much, Rachel! We’re glad Wise Move made it easy to compare options and find the right mover for the job. Great to hear PF Moving Company provided outstanding service, clear communication, and punctual pickup.

Rated 5 out of 5 stars

Very nice couple to deal with

Very nice couple to deal with, honest hardworking couple that making a go of it, well done guys, arrived on time had the phonecall on time, everything worked out perfectly.

June 10, 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks, Bart! We’re really pleased everything went perfectly and that the movers kept you well updated. We appreciate your kind words.

Rated 5 out of 5 stars

Excellent service!

Great communication, prompt and careful delivery. Excellent, highly recommend!

June 10, 2026
Unprompted review
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Reply from Wise Move

Thanks so much, EH! We’re happy to hear that our team's communication was great and that your delivery was handled promptly and carefully. We really appreciate your recommendation.

Rated 5 out of 5 stars

Lewis has been fantastic to deal with

Lewis has been fantastic to deal with, clear and timely communications, from quote to vehicle delivery was just 48 hours - and that was the length of the South Island. Lewis delivered as promised and ahead of expected time. You will not be disappointed to engage Lewis with your delivery, I highly recommend him to anyone needing a vehicle moved in NZ. Paul

June 10, 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thank you for your wonderful review, Paul.

We're delighted to hear Lewis provided clear communication and delivered your vehicle so quickly, especially over such a long distance. We'll be sure to pass your kind words on to him.

Thank you for choosing Wise Move, and we appreciate your recommendation.

Rated 5 out of 5 stars

I was happy with the quick turn around

I was happy with the quick turn around, from when I registered the job to the car been delivered

June 6, 2026
Unprompted review
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Reply from Wise Move

Thank you for your review, Andy.

We're glad to hear you were happy with the quick turnaround from posting your request to having your vehicle delivered. That's exactly the kind of experience we aim to provide.

Thank you for choosing Wise Move, and we hope we can assist again in the future

Rated 5 out of 5 stars

The Wisemove System Works

I was dubious of the system of receiving quotes from independent suppliers through Wisemove but it worked really well and I was very happy with the result. I would use them again.

June 8, 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thank you for your review.

We completely understand being a little uncertain at first, so it's great to hear the process worked well and delivered a positive result for you. One of the benefits of Wise Move is being able to compare quotes from independent transport providers in one place and choose the option that suits you best.

We're delighted you were happy with the outcome and look forward to helping again in the future.

Rated 5 out of 5 stars

Wise Move Rocks!

Recently I interacted with Wise Move for the first time. I found every one of their emails to me to be prompt, full, helpful and pleasant. Their website was easy to navigate as well. This all made finding then booking the best trucking company to tow my treasured vintage car easy. So, I will certainly approach Wise Move again next time I need a tow. For Wise Move rocks!

June 7, 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks so much, Brett! We’re really glad your first Wise Move experience was smooth and that you found the website and communication helpful. It’s great to hear your treasured vintage car transport was easy to arrange. We’d be happy to help again next time.

Rated 5 out of 5 stars

Moving made easy!

Brandon and the team were on point. Effective communicators, punctual, professional, kind and caring with my many items! Would highly recommend Truck Brothers Movers!

June 8, 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks, Arti! We’re so pleased Brandon and the rest of the team made your move easy and took such good care of your items. We really appreciate your recommendation.

Rated 5 out of 5 stars

I have used it twice and it is an…

I have used it twice and it is an excellent platform! Highly Recommended

June 8, 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks so much for using Wise Move again! We’re glad the platform has worked well for you both times and really appreciate the recommendation.

Rated 5 out of 5 stars

This made everything so much easier…

This made everything so much easier than calling up a bunch of different companies. Definitely recommend

June 3, 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks, Christine! We’re glad Wise Move made it easier to compare options without calling around. We really appreciate your recommendation.

Rated 5 out of 5 stars

The Service by ash was top notch

The Service by ash was top notch. From start of pickup to delivery the Comms and service was amazing, he went above and beyond to ensure the goods were protected and in order . I highly recommend

June 7, 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks so much! We’re pleased Ash provided great communication and took such good care of your goods from pickup to delivery. We really appreciate the recommendation.

Rated 5 out of 5 stars

Move for Less (moving company)

I used Wise Move to indicate what I was needing assistance with for my move and Tee from Move for Less got in touch with me within the hour.

Tee and his team are absolutely incredible! This was our first time using movers and they provided us with the best experience you could ever ask for. Tee was punctual, provided service well within the time estimate given, handled our furniture with care, and was overall excellent with his communication. We moved from a 3-storey townhouse into a 2-storey home, and we don't know what we would have done without Tee and his team. I would 100% recommend Move for Less to everyone and should I need to move in the future, I will be getting in touch again. Thank you so much Tee!

June 3, 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks so much, Wynona. We’re really pleased Wise Move helped you find Tee and the Move for Less team so quickly. It’s wonderful to hear they made your first experience using movers such a positive one, especially with a multi-level move. We’ll be sure your kind words are reflected — thanks again for the lovely recommendation.

Rated 5 out of 5 stars

Brilliant service

Brilliant service. Great price.

May 30, 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks Heath, great to hear you received brilliant service at a great price. We really appreciate your review.

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