Wise Move Reviews 

883
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 545 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and the professionalism of the staff, who are described as genuine, helpful, and easy to deal with. Many appreciate the clear and timely communication, noting that the teams go out of their way to accommodate requests and handle items with great care. People found the overall moving process to be stress-free and efficient. Reviewers frequently highlight the prompt delivery services, with many items arriving on time or even earlier than expected. The pricing is often mentioned as very competitive and reasonable, offering great value. Customers also commend the user-friendly experience, particularly appreciating the ease of obtaining multiple quotes quickly and managing the process online.

What people talk about most

Service

People report positive experiences with service, often highlighting great communication and professionalism,... See more

Staff

Consumers find staff to be positive, consistently praising their professionalism, friendliness, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting excellent communication... See more

Price

Clients share positive opinions on price, with many reviewers finding quotes to be very competitive,... See more

User experience

Users describe positive interactions with the user experience, often highlighting the seamless and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service. Ended up booked with home movers ltd, good price, great service, genuine people. The guy literally drove through a flood to deliver my wheels and the other deliveries he was doing lmao.... See more

Company replied

Rated 5 out of 5 stars

I used this site "Wise Move" not realizing that it was actually like the builders crack site where different people message saying they can do the job for x amount. You choose the one that your happy... See more

Company replied

Rated 5 out of 5 stars

Lewis has been fantastic to deal with, clear and timely communications, from quote to vehicle delivery was just 48 hours - and that was the length of the South Island. Lewis delivered as promised and... See more

Company replied

Rated 5 out of 5 stars

Six Star Transport went out of their way to accommodate my request. Chevy made an excellent job of unloading the bike on a miserable day with the weather against us. I really appreciate the effort put... See more

Company replied


Company details

  1. Moving Company
  2. Courier and Delivery Service
  3. Delivery Service
  4. Piano Moving Service
  5. Shipping Company

Written by the company

WiseMove.co.nz — Book trusted movers and moving companies in New Zealand. Wise Move is New Zealand’s go-to for booking reliable and affordable moving services — whether you’re shifting a full house, moving out of your flat, or transporting a vehicle. From movers in Auckland and movers in Wellington to trusted moving companies across the country, you can book everything in one place. We make it easy to book home moves, flat relocations, furniture deliveries, car transport, motorcycle transport, and more — all at competitive prices. Whether it’s around the corner or across the country, you’ll find experienced movers ready to get the job done, hassle-free. Thousands of Kiwis trust Wise Move every month for fast, affordable service from the best local movers and transport companies. Whatever you’re moving — book now with Wise Move.


Contact info

4.9

Excellent

TrustScore 5 out of 5

883 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(883)

545 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

What a great move experience with a…

What a great move experience with a fantastic team of lads who worked with great pride looked after my precious furniture was so positive from start to finish and obviously love their work. Thank you so much a great service and I will definitely move with you guys again

May 28, 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks so much, Marc! What lovely feedback. We’re really pleased the team made the move such a positive experience and took great care with your furniture. We’d be happy to help again anytime.

Rated 5 out of 5 stars

Amazing 👏

When asking for availability, they fit me in within the hour after calling the boss. "We are not worried about the money, we just want to get the job done" is what they said to me, as they had no hidden costs or extra fees. They had a massive truck and were very careful with my things. I can not recommend these guys enough. I gave them ten dollars extra for going the extra mile. Also want to recommend Wise Move for hooking me up thank you!!

May 28, 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks so much, Kay Kay! We love hearing this. It’s great the team could jump in so quickly and make the whole experience feel easy and fair. We’re really glad Wise Move helped get you sorted with the right team. Appreciate the lovely feedback and recommendation.

Rated 3 out of 5 stars

Get someone to check your vehicle before moving

I lost a riders left hand side footpeg in the move. The owner took photos revealing the peg was there before moving. The shop where it was picked up from said they had not seen it in their shop and the movers say they could not have lost it. Someone must have insurance for this. Poor customer has to pay again. Not good enough. The shop and movers should come to the party and pay for this. Very dissatisfied. Peter Harris

May 27, 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thank you for sharing your feedback, Peter. We’re sorry to hear about the missing footpeg and understand how frustrating this would be. We’re unable to locate the booking from the review details, so could you please email us at support@wisemove.co.nz with your booking details and any photos or information you have? We’d like to look into this properly and help get this sorted.

Rated 5 out of 5 stars

Communication was excellent

Communication was excellent. Our driver was very friendly, a pleasure to deal with

May 27, 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks so much, Kelly! Lovely to hear you had such an easy experience and that the driver was great to deal with. We really appreciate you sharing this.

Rated 5 out of 5 stars

Great Experience

Great Experience. Trusted site.

May 27, 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks, Haider! We’re really pleased Wise Move felt trustworthy and worked well for you. Appreciate you taking the time to leave a review.

Rated 5 out of 5 stars

Great website to look for a moving company

Great website, very helpful and easy to use. Highly recommended.

May 16, 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks so much! Great to hear Wise Move made it easy to find the right moving company. We really appreciate the recommendation.

Rated 5 out of 5 stars

Happy with them

Happy with them - they were clear with the quote and when they could pickup/deliver. Payment was by card when they picked up with a portable card machine. Very efficient.

May 19, 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks, Tanya! Glad everything was clear and straightforward from the start. Sounds like it all went smoothly on the day, which is exactly what we like to hear.

Rated 5 out of 5 stars

great service

great service - honest and reliable. We will use again and highly recommend!

May 26, 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks, Sophie! Really happy to hear you had a good experience and would use Wise Move again. We truly appreciate the recommendation.

Rated 5 out of 5 stars

The moving company has great customer service

The moving company was great at providing time of pick up and drop off and keeping to their schedule. The movers were professional and careful with the items, and we experienced great customer service.

May 23, 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks so much for the lovely feedback. We’re glad everything was handled with care and that the timing worked well for you. Really appreciate you choosing Wise Move.

Rated 5 out of 5 stars

Excellent service and very helpful

Excellent service and very helpful! Thanks again Wisemove!

May 19, 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks so much, Jimmy! We’re really glad to hear you had an excellent experience with Wise Move. We truly appreciate your kind words.

Rated 5 out of 5 stars

Fantastic service

Fantastic service, super fast, great communication even when I had changes.

May 24, 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thank you, Kyla! We’re so pleased everything went smoothly and that communication stayed easy even with the changes. We appreciate you choosing Wise Move.

Rated 5 out of 5 stars

Perfect experience

Seamless, Most efficient, can not recommend highly enough.
Moving can be daunting, but with wise move, Christian and Sweet as movers the day becomes a breeze

May 22, 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks so much, Jared! Moving can definitely feel daunting, so it’s wonderful to hear our team helped make the day feel seamless and easy. We really appreciate your recommendation.

Rated 5 out of 5 stars

RTS team did a fantastic job with my…

RTS team did a fantastic job with my move. Nothing was a problem. Great communication and reassurance everything will go smooth on the day, and it did!! Highly recommend.

May 22, 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks so much, Emily! Really glad the team helped make moving day feel stress-free. We appreciate the recommendation and are happy everything went smoothly for you.

Rated 5 out of 5 stars

Great communication and prompt pick up…

Great communication and prompt pick up and delivery

May 20, 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks, Dan! Great to hear everything was sorted quickly and easily. Appreciate you taking the time to leave a review.

Rated 5 out of 5 stars

Good price, great service.

Helpful, friendly, good price, arrived in town a day early without any marks or scratches. Would use again.

May 21, 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks so much! We’re really pleased you had a good experience and would be glad to help again.

Rated 5 out of 5 stars

ABSOLUTELY AMAZING

ABSOLUTELY AMAZING! From start to finish Trax were wonderful! Great communication and so so patient with me when my plans changed. Will always use this company when moving my bike! Cannot recommend enough!!!!

May 21, 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks so much, Samantha! Love hearing this. Great to know our team looked after your bike transport so well, especially with plans changing along the way. We really appreciate the recommendation.

Rated 5 out of 5 stars

a great service that ticks all the boxes

a great service, communication is perfect, timing is perfect, a very reasonable price, and highly recommended, definitely will ask for their services again. all the boxes are ticked, and I am confident to give the highest rating. much appreciated for the great service.

May 20, 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks so much, Hijazi. We’re really glad the whole experience hit the mark for you. It’s lovely to hear you felt confident giving Wise Move such a strong recommendation. We truly appreciate it.

Rated 5 out of 5 stars

Great communication

Great communication, very helpful and efficient.

May 20, 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks, Brian! Glad everything went smoothly, and you felt well looked after. Appreciate you taking the time to leave a review.

Rated 5 out of 5 stars

The guys were terrific

The guys were terrific. Friendly. Nice. Took care of the pots and plants. Arrived on time and moved everything quickly and efficiently. I would use them again for any moving needs

May 20, 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks so much! Lovely to hear the team took good care of everything, especially the plants and pots. We’re glad the move went well and appreciate the kind feedback.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look