Wise Move SA Reviews 177

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 117 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professionalism and helpfulness of the staff. Many people found the delivery service to be efficient and careful, ensuring their belongings were handled with respect and arrived in perfect condition. The customer service is frequently described as outstanding, with reviewers appreciating the clear communication and supportive approach. The overall user experience is often noted as smooth and stress-free, making daunting tasks manageable. However, some customers also mentioned isolated issues with communication regarding delivery schedules and a few instances where the number of movers was insufficient, leading to longer moving times.

What people talk about most

Service

Customers had positive experiences with service, often describing it as excellent, professional, and... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the professionalism,... See more

Delivery service

Users describe positive interactions with delivery services. Customers consistently praise the smooth process... See more

Customer service

Reviewers express high satisfaction with customer service, highlighting the professional, polite, and kind... See more

User experience

People report positive experiences with the platform's user experience. Customers consistently describe the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These guys are truly excellent and professional. They arrived early, carefully wrapped my screens, fridge, and sofas, and handled all my furniture with real care. They went above and beyond throug... See more

Company replied

Rated 5 out of 5 stars

Wisemove provided me with eight or nine quotes - together with reviews of each of the providers and a profile summary which made selecting the mover that suited me best very easy. After that the comm... See more

Company replied

Rated 5 out of 5 stars

Swift Unique helped by making our move stress free! Punctual, communicated well, great care taken to wrap household furniture etc. Staff were so helpful & super quick!

Company replied

Rated 5 out of 5 stars

A huge thank-you to Panashe and his amazing team. From the moment they arrived, they were friendly, professional, and incredibly attentive. They handled every step of the move with genuine care—quick,... See more

Company replied


Company details

  1. Moving Company

Written by the company

WiseMove.co.za — Book trusted movers and moving companies in South Africa. Wise Move is South Africa’s smart way to book reliable, affordable moving services — whether you’re relocating your home, moving flats, or transporting a vehicle. From movers in Johannesburg and movers in Cape Town to trusted moving companies across the country, everything can be booked quickly and easily, all in one place. Book home moves, flat relocations, furniture removals, car transport, motorcycle transport, and more — at competitive prices. Whether you’re moving across town or to a new province, you’ll find professional movers ready to help. Thousands of South Africans trust Wise Move every month for a smoother, more affordable move — backed by vetted local movers and transport companies. Whatever you’re moving — book now with Wise Move.


Contact info

4.9

Excellent

TrustScore 5 out of 5

177 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Exceptional service

Exceptional service! Furniture was handled with care, the team was punctual easy to work with and truly helpful. Straww X was the best moving company we have ever used!

April 18, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing!!

Absolutely amazing!!

So easy, so simple and so affordable.

I was super nervous as this was a big corporate client that needed uniforms moved, the job got done asap and easy.

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

Wise Move SA sourced quotes from…

Wise Move SA sourced quotes from multiple vendors on my behalf, saving me a great deal of time. I also received follow-up messages even after booking with an excellent company, Mols Movers, whom they connected me with. Brilliant service—thank you!

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

MLH is a great choice when moving house.

I am ecstatic about the service I received from MLH. Right from the start Leon's communication was immaculate and on point. Even though I said in the quote that packaging wasn't needed (since it was less than a 1-kilometer journey from pickup to drop-off) they still packaged everything nicely to prevent harm to the furniture at no extra cost. The icing on the cake was that he sent 2 extra workers to help since they were available and completed the entire move in no time at all. I am extremely pleased with the service and cost of the move. Anyone planning to move should give MLH a call and get the best service and care for their belongings.

April 11, 2026
Unprompted review
Rated 5 out of 5 stars

First class service.

They were very prompt, arrived exactly at 09H00, took great care with our piano. Minimum fuss and they had the job done. Will definitely use them when we move our home in two weeks time .

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service, great care and dedication given. Andre and his team were professional punctual, and incredibly reliable. Even though there was a change of plans in the move Andre was very accommodating in the entire situation I made sure that everything went smoothly and make sure that all the appliances were correctly attached and configured if I could rate more stars I would

April 3, 2026
Unprompted review
Rated 4 out of 5 stars

Pleased with the service

WhatsApp-ed me in the morning telling me who is coming and also communicated any delays expected. Provided an ETA when they were headed my way.

Wrapped what needed to be wrapped and provided more people than I had requested. My wardrobe was quite heavy and they had issues with the height fitting up the stairs, but they persevered with it and got the job done.

I was also gonna uber from my old place to the new one but they insisted I not waste money and offered that I sit in front with the driver.

I normally don’t do well with casual conversations and I’m pretty socially awkward, but the driver was super chill and I enjoyed the conversation.

After the job was done, they sent banking details and I sent an immediate EFT. All in all, I’m very pleased.

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience

They handled everything so well without complaining, they were polite and Friendly.. What was a horrible start to the day, having them turned the day right around. Will definitely use and recommend n them for the future

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service! CJ Towing communicated throughout the whole process and delivered my wife's car in good condition. Thank you

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

CC Transport is the way to go

CC Transport is the way to go! Very happy with the service delivered. Christo and his team work very smart and effective. Thanks for taking great care of my belongings and being super helpful.

March 29, 2026
Unprompted review

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