the process to get a refund was a little bit too lengthy after multiple emails. i cannot say anything about the actual app itself because I'm so ADD that I never got around to setting it up 😂 the cu... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I'd love to give feedback, but I've only watched 1 video on day one. So I haven't so II don't have enough experience with it to evaluate is properly?It does seem very professional and well organized k... See more
Company replied
The content is great The topic "Procastination" is a terrible bad habit many people suffer from and it is not easy to find help. I foound very interesting information on Wisey. Bacause of my work I... See more
Company replied
So far, it's interesting. I have a desire to know why I self sabotage and more importantly how to overcome it. This is the beginning of my first session and so I am hopeful to learn something about th... See more
Company replied
Company details
Written by the company
Our product is designed to transform your personal productivity by tackling common challenges head-on. We provide actionable strategies and practical tools to help you overcome procrastination, manage ADHD, reduce stress, optimize your time management, and organize your environment. Our approach empowers you to stay focused, efficiently manage your time, and achieve your goals with greater ease. Discover how our innovative solutions can help you break through barriers and unlock your true potential. Experience a more productive and fulfilling life today!
Contact info
United States
- wisey.app
Unlock Full Potential
4.0
Great
6K reviews
Replied to 91% of negative reviews
Typically replies within 1 week
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They have great customer service
They have great customer service. Although they can't provide exactly what the customer requested, they find alternative solutions to resolve their issues. Non the less I don't really have any complaints. Thank you!
April 14, 2026
Reply from Wisey
Hi Rashad,
Thank you for taking the time to leave this review.
It means a lot to hear that our customer service stood out to you. We really appreciate the way you highlighted not only that we looked for a solution when the exact request wasn’t possible, but also that the alternative offered still helped resolve the issue smoothly.
Wishing you a great day.
Amazing customer service
Thanks to wisey's incredible support team, I was able to resolve my issue in no time and got an extension to my subscription. Amazing work!
April 13, 2026
Reply from Wisey
Hi Krzysztof Szuster,
Thank you for taking the time to share your experience.
It’s great to hear that our support team was able to help you resolve the issue quickly and make the extension process smooth for you. Your comment about the fast support and positive outcome means a lot, and we’re very glad everything was sorted out in no time.
Wishing you a great day ahead.
I purchased the Wisey 4 weeks plan and…
I purchased the Wisey 4 weeks plan and chose to pay via Apple Pay. I ONLY approved the original amount of $9.99 in Apple Pay.
After that, I was redirected to a page with an “unlock” button and something about a “book bundle”. Without any clear warning, it turns out I had apparently “agreed” to an ADDITIONAL charge of $17.99 - which I NEVER approved through Apple Pay.
On top of that, within minutes I was charged an additional $1 FOUR times, again without any authorization from me whatsoever.
There is zero transparency. I cannot see what I actually paid for, and there was no clear confirmation of any additional purchases. The extra charges are completely unexplained.
I contacted customer service immediately and clearly stated multiple times that I did NOT approve these charges. They did absolutely nothing to help. No refund was offered, only some useless offer of free ebooks instead.
Completely unacceptable behavior. This feels like a scam. Stay away.
Update April 14: They replied: “I am very sorry if this charge was unexpected and caused confusion. (…) Our records show that the payment was authorised with the payment details provided.” I then requested clear proof of the Apple Pay authorization for each transaction, which they have not provided.
Update April 22: They don’t respond to any of my e-mails and I have still not received a refund.
April 12, 2026
Unprompted review
Reply from Wisey
Dear Nathalie!
We are grateful that you took the time to share this detailed feedback with us.
We’re very sorry to hear about your experience and the frustration caused by these unexpected charges. At Wisey, we aim for full transparency in all payments, and we regret that this was not your experience. We understand how concerning it is to see charges that were not clearly authorized or explained.
To resolve this, we have issued a full refund for all charges associated with your account. Please email us at support@wisey.app if you have any additional questions or feedback. Thank you for bringing this to our attention, as your feedback helps us improve our billing clarity and user experience!
gain of confidence
wisey give me a gain of confidence, and a more understanding of myself
April 12, 2026
Reply from Wisey
Hi Gaspard,
Thank you for taking the time to share this review. It’s wonderful to hear that Wisey helped you feel more confident and gave you a deeper understanding of yourself. That kind of personal clarity can make a real difference, and we’re glad your experience with Wisey has been so meaningful.
Wishing you all the best and a great day.
Reply from Wisey
Hi Izzat Rahmat,
Thank you for taking the time to leave a review.
It’s great to hear that your experience with Wisey was a good one. Even a short note like yours clearly shows that things met your expectations, and that’s really nice to see.
Have a great day.
As an unsatisfied user of the product
As an unsatisfied user of the product, this team was quick to acknowledge and understand my reasoning. They followed up with a supportive offering that will see me continue to use the product for 3 months.
April 12, 2026
Reply from Wisey
Hi there,
Thank you for taking the time to share your experience.
It means a lot to hear that, even when the product did not meet your expectations at first, our team responded quickly and took the time to understand your concerns. We’re also glad the follow-up support felt meaningful and gave you a reason to continue using the product over the next few months.
Wishing you a great day.
Reply from Wisey
Hi Danish Yousuf,
Thank you for taking the time to leave a review.
It’s great to hear that you had an overall good experience with Wisey. Even in a short comment, your positive impression comes through clearly, and we’re glad the experience felt solid for you.
Have a wonderful day.
Reply from Wisey
Hi David Shear,
Thank you for taking the time to leave a review. We're glad to hear our quick replies to your questions made a positive difference in your experience. Clear and timely support can be especially important when you need straightforward answers, so it's great to know that stood out to you.
Have a great day.
Exceptional Services
⭐ Suggested Review:
“Excellent customer support and fair resolution”
I needed an extension without any additional cost, and the customer support team handled my request exceptionally well. They were understanding, responsive, and resolved the issue quickly.
Really impressed with the way they treated customers — professional and helpful throughout. I would definitely recommend both the product and their customer service.
April 10, 2026
Reply from Wisey
Dear Haneeshan!
Thank you so much for your wonderful feedback!
We’re really glad to hear that our team was able to support you with understanding and provide a fair resolution. Delivering responsive and professional assistance is very important to us.
It’s great to know that your experience left such a positive impression. We truly appreciate your recommendation and your support!
Good instant replies ✌🏻
April 9, 2026
Reply from Wisey
Greetings!
Thank you for your feedback!
We’re glad to hear that you appreciated the instant replies from our team. Providing quick and helpful support is very important to us.
It’s great to know we met your expectations. We truly appreciate your support and are always here if you need anything!
Wisey is great!
This company has produced a very clever and useful app, that helps fighting procrastination, for example, in an interesting, engaging and play-like way - with lots of videos, articles and the whole toolkit devised. Highly recommended!
April 9, 2026
Reply from Wisey
Dear Svetlana!
Thank you so much for your wonderful feedback!
We’re thrilled to hear that you find Wisey helpful and engaging, especially in tackling procrastination. It’s great to know that the videos, articles, and tools are making a positive impact for you.
Your recommendation truly means a lot to us. We’re happy to have you with Wisey and are here to support your journey!
The Wisey app gave nice and valueale…
The Wisey app gave nice and valueale insights. unfortunately some information had not been tranlated to German very well.
March 2, 2026
Reply from Wisey
Dear Jürgen!
Thank you for your feedback!
We’re glad to hear that you found the insights valuable and helpful. At the same time, we’re sorry that some of the German translations did not meet your expectations.
Your input is very important, and we’ll share it with our team to improve the quality and clarity of translations. We truly appreciate your support and are always working to make the experience better!
Great service
April 8, 2026
Reply from Wisey
Dear Susanne!
Thank you for your feedback!
We’re glad to hear that you had a great experience with our service. Providing helpful and reliable support is very important to us.
It’s wonderful to know we met your expectations. We truly appreciate your support and are always here if you need anything!
Reply from Wisey
Dear Amanda!
Thank you for your feedback!
We’re glad to hear that our support team was helpful at the time and able to assist you with your questions. Providing timely and clear support is very important to us.
If you need any further assistance, please don’t hesitate to reach out — we’re always here to help.
The saff exceled at solving my problem
The saff exceled at solving my problem, answered questions in an easily understood way, offered further help if necessary.
April 7, 2026
Reply from Wisey
Dear Valued Customer!
Thank you for your kind feedback!
We’re delighted to hear that our support team was able to resolve your issue effectively, answer your questions in a clear and understandable way, and offer further assistance when needed. Providing helpful and accessible support is always our priority.
Your words mean a lot to us, and we’re always here if you need any further help in the future.
The app never worked for me and somehow…
The app never worked for me and somehow I got charged twice a month.
April 7, 2026
Unprompted review
Reply from Wisey
Dear Kashmira!
Thank you for taking the time to share this feedback.
We’re very sorry to hear about your experience and understand how frustrating this must feel. The app should work smoothly, and being charged twice is certainly not expected behavior. We would really like to investigate both the technical issue and the billing concern.
Please contact us at support@wisey.app with your account details so we can review this as a priority. We apologise for the inconvenience and hope that you will give us another chance!
Customer service is excellent
Customer service is excellent! Quick response and so very kind.
April 7, 2026
Reply from Wisey
Greetings!
Thank you so much for your kind feedback!
We’re really glad to hear that you found our customer service quick and kind. Providing supportive and timely assistance is very important to us.
It’s wonderful to know we made a positive impression on you. We truly appreciate your support and are always here if you need anything!
Reply from Wisey
Dear Eckhard!
Thank you for your feedback!
We’re glad to hear that Wisey gave you a good start. Beginning is often the most important step, and it’s great that you’ve taken it.
Our goal is to keep supporting you as you continue your journey. We truly appreciate your support and are here whenever you need us!
This stuff is a scam that tries to get you
This stuff is a scam that tries to get you with a free trial that auto renewed for a crazy up charge (for me they charged me $69.99 per month!). It is not worth it if they do not back their product with a money back guarantee. Find a trusted program that stands by their product with confidence that it works. This program probably hopes you forget about it, to then charge people with ADHD with a crummy service they never bought into. When I emailed to cancel they basically said, “sorry you gave us your bank account information so that means we can charge you, but don’t worry we will cancel you after taking your money and send you all this useless crap that we upsell for a few months so we can use your banking information to charge you more in the future like we did this last time.” I wish they would be human and humane, but this company doesn’t seem to care about it’s brand and product enough to back it with a policy that makes people trust the product by extending this refund for a system that was not used at all.
April 5, 2026
Unprompted review
Reply from Wisey
Dear Ricardo!
Thank you for sharing your feedback!
We’re very sorry to hear about your experience and the frustration this situation caused. At Wisey, we aim to be transparent about subscriptions and provide a service that users can trust, and we regret that this was not your experience.
We understand how upsetting unexpected charges can feel, especially when the service was not used. Please email us at support@wisey.app if you have any additional questions or feedback. Take care!
App was solid
App was solid. Pricing a bit confusing and the add ons were a bit pricy and easy to unintentionally add them. I ended up cancelling my subscription, and the support team was excellent. Very timely and efficient.
April 7, 2026
Reply from Wisey
Dear Rodney!
Thank you for your detailed feedback -we really appreciate it!
We’re glad to hear that you found the app solid and that our support team was timely and efficient in assisting you. At the same time, we understand your concerns about pricing clarity and add-ons being easy to select unintentionally.
Your input is very valuable, and we’ll share it with our team to improve transparency and user experience. We truly appreciate your support and hope to serve you again in the future!
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