While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, proactive approach, and dedication, highlighting how virtual assistants seamlessly integrate into their teams and handle tasks efficiently. Many people appreciate the excellent service, noting the high quality of support, smooth onboarding process, and the significant positive impact on their productivity and workload. The user experience is frequently described as outstanding, with consumers finding the communication seamless and expectations consistently met. Reviewers also commend the customer service for being attentive, organized, and genuinely committed to understanding their unique needs, making the overall experience professional and personalized.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their professionalism, skill, and dedication.... See more

Service

Consumers find service to be positive, with many describing it as reliable, professional, and excellent.... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the onboarding process... See more

Customer service

Users describe positive interactions with customer service. Customers consistently report seamless... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can't say enough good things about Wishup. Our VA, Tushar, has been a fantastic addition to the team and handles tasks beyond what you'd typically imagine for an admin. I've had a significant increa... See more

Rated 5 out of 5 stars

My Wishup assistant has played a meaningful role in helping me focus on what matters most. She’s thoughtful and proactive when it comes to keeping Referral Partner relationships moving forwa... See more

Rated 5 out of 5 stars

My efficiencies are through the roof! My Virtual Assistant provided by Wishup has been such a huge help, she's always friendly and supportive, and accurate & timely with her work! Wishup provi... See more

Rated 5 out of 5 stars

We’ve been working with Wishup for about four months, and it’s been a fantastic experience. Their team jumps into anything we throw at them and delivers every time. A real jack-of-all-trades. The valu... See more


Company details

  1. Talent Agency

Written by the company

Looking for the best virtual assistant services online? Welcome to Wishup.co. Our dedicated team of Virtual (remote) assistants understand your need and takes care of your priorities. Hire a virtual assistant today! Services available for USA, UK, Cana...


Contact info

4.8

Excellent

TrustScore 5 out of 5

102 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wishup has been a remarkable addition…

Wishup has been a remarkable addition to my business. Their contributions have had a significant positive impact on my business operations, from social media management to client interactions and administrative tasks. Their dedication, expertise, and proactive approach have been instrumental in driving the success of my art business. I highly recommend WISHUP and look forward to their continued involvement and growth in my business.

September 13, 2024
Unprompted review
Rated 5 out of 5 stars

Best experience so far..!

Best experience so far..!! I hired a Virtual assistant from Wishup few months back and their service is outstanding. The virtual assistant working for me is very proactive and helped me in many tasks. This provided me a breathing space to concentrate on my core business. Would recommend working with them.

May 15, 2024
Unprompted review
Rated 1 out of 5 stars

Bad VA, bad management, stay away!

I would like to report my deeply disappointing experience with Wishup. Despite their claims of having VAs monitored by a VA manager and providing assistance if the VA gets stuck, my experience was quite the opposite.

I have been running businesses for 29 years and have worked with dozens of VAs, EAs, PAs, etc., ranging from $5/hour to $100k+ salaries. Unfortunately, Wishup has provided me with the worst experience I've ever had with a VA company.

Initially, the concept seemed promising, and my account manager appeared to be a nice guy. However, the reality was far from it. The VA assigned to me took 4-5 times longer than any VA I've ever worked with to complete basic tasks, such as gathering leads, finding a barber, booking a dental appointment, or getting a simple refund. Tasks that should have taken minutes stretched into months, which was completely outrageous.

There was absolutely no common sense, no support, and no focus on achieving results. Instead, the emphasis was on mindless busy work, which left me doing more work than before I hired the VA.

Moreover, while trying out several different VAs from Wishup, I experienced fraud on five of my debit cards, which these VAs had access to.

I highly recommend against using Wishup if you want to grow your business. In my experience, Wishup is a scam and fails to protect their customers. Save yourself the time, frustration, and potential financial risk, and look for a more legitimate VA service.

August 5, 2024
Unprompted review
Rated 5 out of 5 stars

Competent

Competent, efficient, effective! Fast service. The team is well put together. Honest & friendly, I will suggest their services to other associates.

February 16, 2024
Unprompted review
Rated 5 out of 5 stars

I've been hiring from Wishup for 3…

I've been hiring from Wishup for 3 years now. I get so much more than just really talented people.
1. Constant support from the Wishup team. We get solutions for any problems we face, or specific requirements along the way
2. Timely updates for everything
3. and last but not the least, VAs from Wishup are constantly being trained on all the new tools, and I'm impressed with so many new ways the VAs find to make things more efficient

10/10 recommend hiring from Wishup if you're not looking to spend tons of money and your own precious time to build a team quickly

April 29, 2023
Unprompted review
Rated 5 out of 5 stars

I've been a Wishup customer for over a…

I've been a Wishup customer for over a year. I am using 4 Virtual Assistants from Wishup for my business and it has been a blessing.

Their team is fast and meticulous. Unlike other experiences where I found amateur Virtual Assistants, Wishup has a great pool of people to pick from.

April 2, 2024
Unprompted review
Rated 5 out of 5 stars

I hired Wishup for my SEO project

I hired Wishup for my SEO project. They were really professional in their communication. Once we set the SEO plan, they got to work. Three months later, my business saw a big 41% improvement, bringing in more revenue for my business.

March 1, 2024
Unprompted review
Rated 1 out of 5 stars

I am struggling to understand the…

I am struggling to understand the reviews given as I saw an add regarding leather repair / enhancement and placed an order for said product, money taken and after one week no email stating when it would be delivered, so
I enquired as to when I would receive said order only to receive a snotty reply it’s no been over two weeks and no product, I have requested for my money to be returned and surprise, surprise no reply.. please people steer clear of this company really poor attitude to new customers.

April 8, 2024
Unprompted review
Rated 5 out of 5 stars

Customer Oriented

No other virtual assistant company in the market puts this much effort into customer satisfaction. Right from the quality of the virtual assistant to immediate back-ups in case of leaves, they really want you to derive value. Happy to have found them.

February 12, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing startup

Amazing startup! Great leaders... Friendly and talented colleagues. Work life balance is top notch. One of the best companies I have been with so far.

March 5, 2024
Unprompted review
Rated 1 out of 5 stars

Don't work here as a freelancer or consultant

If you are a freelancer or consultant, this is a heads-up for you guys, they don't release your payments! They hold your payments and ask you to work on stuff that was not discussed at the beginning of the project.
Don't work for this company, waste of time & effort.

July 21, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look