Wisper Internet - Smithton Reviews 29

TrustScore 2 out of 5

2.1

Washington Street 201, 65350 Smithton, Missouri, US


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See what reviewers are saying

Rated 5 out of 5 stars

Marc our installer was great! Very friendly and worked with me on the location of the hardware to best fit my space. Customer service/tech support have been great as well! Easy to talk with and unders... See more

Company replied

Rated 4 out of 5 stars

Easynet and now Wisper has been great each time we have called and reported an outage or a slowness in internet. Living in a rural area (although only 3 miles from Sedalia), our internet options are l... See more

Company replied

Rated 1 out of 5 stars

We have been without our internet starting on week 3. All we get are promises and bull crap. They won't even take our calls anymore. Can someone either tell us how much longer or fix the service.

Company replied

Rated 5 out of 5 stars

Had connection issues. Called the office, first person I tried talking to just hung up on me (I'll assume it was an accident), the second person I talked to was great. Everything got figured out and f... See more

Company replied


Company details

  1. Internet Service Provider
  2. Business to Business Service
  3. Internet Provider
  4. Phone and Internet Service

Written by the company

At Wisper Internet, we know you want to stay connected - and that means you need internet that simply works. The problem is, most providers are a nightmare to deal with, leaving you feeling frustrated and powerless. We believe you deserve better. That’s why, for over 20 years, we’ve been building a different kind of internet - one people love enough to recommend to their neighbors. Here’s the Wisper Promise: 1. We help you choose a plan that’s right for you. 2. We get you connected and make sure it works. 3. And we’re always here when you need us. So see if Wisper is available at your home today - so you can stop living an interrupted life and start connecting with a provider who cares


Contact info

  • Washington Street 201, 65350, Smithton, Missouri, United States

  • 8007657772

2.1

Poor

TrustScore 2 out of 5

29 reviews

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Rated 2 out of 5 stars

My service has gotten progressively…

My service has gotten progressively worse. I have called in and spoken with techs. No solution yet.

July 26, 2021
Wisper Internet - Smithton logo

Reply from Wisper Internet - Smithton

Hi John! We can definitely take a look at that for you. I'll put in a ticket and we'll check it out!

Rated 3 out of 5 stars

Whisper Internet has for the most part…

Whisper Internet has for the most part been Reliable. But I notice slow service or No service at Peak demand some times , Which is Frustrating.

July 19, 2021
Wisper Internet - Smithton logo

Reply from Wisper Internet - Smithton

Hi Leon! We're sorry for the frustration! We've opened a support ticket for you and we'll look into it.

Rated 5 out of 5 stars

Servce

Great Service

July 19, 2021
Wisper Internet - Smithton logo

Reply from Wisper Internet - Smithton

Thanks, Teresa!

Rated 1 out of 5 stars

Service on the west side of Neosho

Service on the west side of Neosho, Missouri. Last week had tech there to determine why service keeps going down. Was told the tower is overloaded and can't properly service home. Recommended to utilize another tower, but would have to move antennae from rooftop to middle of yard on ugly post I'd have to mow around on regular basis. If tower is overloaded, maybe best to stop loading more connections. Internet outages are nearly daily and wife works from home. Obviously not a good thing! Looking at other options to include Starlink.

July 19, 2021
Wisper Internet - Smithton logo

Reply from Wisper Internet - Smithton

Thanks for letting us know, John will be in contact with you.

Rated 1 out of 5 stars

Knab Road internet

Our internet is so weak, we cant even watch netfix on a regular basis

July 19, 2021
Wisper Internet - Smithton logo

Reply from Wisper Internet - Smithton

Hi, support will be in contact with you ASAP.

Rated 5 out of 5 stars

Excellent Service & Continuity

We have been with Wisper since 2005. They are always professional, kind and supportive. We rarely have had an outage of our internet and land line.

July 19, 2021
Wisper Internet - Smithton logo

Reply from Wisper Internet - Smithton

Thanks for riding along on our journey with us!

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