It took all of 1 minute for Paul to sell me onto Wisper when he knocked on my door. Internet was less expensive than Cricket that I was using at the time, unlimited data with no slowdown, and faster s... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
It took all of 1 minute for Paul to sell me onto Wisper when he knocked on my door. Internet was less expensive than Cricket that I was using at the time, unlimited data with no slowdown, and faster s... See more
Company replied
Service is solid I've had very few disruptions since activating my Wisper internet service. A far cry better than my experiences with both CenturyLink (Bonded ADSL) and Optimum (Coax). My only r... See more
The whole process of getting wisper internet was great. From the initial call to the actual set-up, everything went very well. The guys went above and beyond setting up the antenna to make sure it was... See more
14204 Shadylane Drive Neosho Missouri ( 8-9-21 )5 stars for Technician who was here. Haven’t had good service since April 2021 when I contacted you. I understand 911 emergency tower was... See more
Company replied
At Wisper Internet, we know you want to stay connected - and that means you need internet that simply works. The problem is, most providers are a nightmare to deal with, leaving you feeling frustrated and powerless. We believe you deserve better. That’s why, for over 20 years, we’ve been building a different kind of internet - one people love enough to recommend to their neighbors. Here’s the Wisper Promise: 1. We help you choose a plan that’s right for you. 2. We get you connected and make sure it works. 3. And we’re always here when you need us. So see if Wisper is available at your home today - so you can stop living an interrupted life and start connecting with a provider who cares
9711 Fuesser Rd, 62258, Mascoutah, United States
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Jamie was very informative and helpful as well as very courteous. I would suggest him as a person to choose for future assistance.

Reply from Wisper Internet
The internet has worked great so far! The man was very polite that come to install it but I have to brag on the lady I spoke with on the phone when I called interested in this Internet. She was extremely nice and helpful and I had to call two or three days in a row to get information and each time she was amazing and never got tired of me calling and always told me thank you. I would recommend 10 out of 10… Thank you for your kindness. Kelly

Reply from Wisper Internet
You. Did all you could as fast as you could considering situation. Should have set the connection cords. No one leaves those.

Reply from Wisper Internet
The gentleman that came and set up my internet was absolutely fantastic. I am very happy with the customer service and the internet. He went above and beyond to inform me on what he was doing and reassured me if I needed anything he’d be happy to come back and fix the issue. Great work, thank you!!

Reply from Wisper Internet
Only in the first week and install and speed of service provided has been excellent.

Reply from Wisper Internet
Fast service and they explained everything I did not understand! Great team of guys! Would definitely recommend.

Reply from Wisper Internet

Reply from Wisper Internet
Before Wisper took over from Neighborhood Wireless we had very little trouble with our internet. Now it won’t seem to stay on for more than a couple of weeks without having to restart our equipment. Tech support says they will check into why it’s not working and then never calls back. We end up having to call back in again when it goes from working bad to worse again. Right now it’s Friday and still waiting on the call back from Saturday on what is wrong. If I hadn’t restarted my equipment I would still have no internet. Been restarting it 2-3 times a day all week just to keep us online.

Reply from Wisper Internet
The service has been excellent. I haven't had any issue with Wisper. Very few lost time with service. I know from time to time things do happen, weather, equipment, power failure. Keep up the good work. Thanks to the whole staff that makes it all possible.

Reply from Wisper Internet
Loss of signal on internet.
Employee replaced equipment and moved it up to be able to get signal.
Employee worked hard to regain signal,did a great job we have had no problem since.
Any time we have had a issue Wispher has been on top of it. Grea Company service and some really great employees.

Reply from Wisper Internet
We have had Wisper internet service for a few years now. We are very pleased with the reliability and service in general.

Reply from Wisper Internet
seems to me we(community) are never long time when wifi trouble
always very good at ever helping personally, tech department
always polite customer service
thx you for your great service

Reply from Wisper Internet
14204 Shadylane Drive Neosho Missouri
( 8-9-21 )5 stars for Technician who was here.
Haven’t had good service since April 2021 when I contacted you.
I understand 911 emergency tower was installed on same frequency and Liberty electric smart meters on same frequency.
But why are we getting billed for little or no Internet.
Rodney Ellis
1-417-389-3639

Reply from Wisper Internet
not bad but have problems with speeds variations

Reply from Wisper Internet

Reply from Wisper Internet
We were very pleased with the service we had with Wisper until the vegetation and trees between our house and the transmitter on the water tower blocked the signal and made for lots of interruptions to the stability of the connection, forcing us to get a new provider.

Reply from Wisper Internet

Reply from Wisper Internet
Other than occasional outage due to weather or equipment failure, I haven’t experienced any major issues. Problems are usually handled quickly and professionally by your crew.

Reply from Wisper Internet
I have had wisper internet service since around 2003 when I really needed faster service while doing web maintenance - I would literally up load some pictures, go cut the grass - 2-2.5 hours and still had pictures uploading when I returned. Their service has been phenomenal, In that time I have been down less than 20 times for any extended time - hours not days. Since I am rural I don't have a lot of options for internet service.
I only have one complaint - technical service - slow - unavailable at times. I understand the problem of why - just wish the availability and response time was better

Reply from Wisper Internet
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.