withinyoubrand.com Reviews 5

Within You Brand – Great Product, Shady Business Practices (Read Before You Order)

I wanted to post this so anyone thinking of ordering from Within You Brand knows exactly what they’re getting into.

The short version:
• I ordered from them mid-July.
• USPS tracking stalled — no updates for over 2 weeks past the delivery date.
• Their own policy says if an order appears lost in transit, they’ll reship or refund “as swiftly as possible.”
• Instead, I got weeks of stalling, contradictory excuses, and an offer of store credit that required me to spend more money to get what I already paid for.
• Finally, the rep (Chloe) emailed saying my order was refunded… but no refund was ever processed.

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The long version with receipts:
1. Order placed: Selected “Standard” shipping — there was no UPS option despite them later claiming there was.
2. Tracking stalls: USPS Ground Advantage (3–8 business day estimate) went dark for over 2 weeks.
I even opened a USPS Missing Mail Search to move things along.
3. Their responses:
• “It’s in transit, should update soon.”
• “It could take 6–8 weeks by boat to Hawaii.” (This is false — USPS Ground Advantage to HI is 3–8 business days.)
• “We can give you store credit if you want to buy more.”
• “If it ever arrives, you’ll have to pay to return it or be charged again.”
4. Refund promise:
On Aug 7, Chloe emailed: “I have refunded your order.”
But no refund was initiated in ShopPay, no confirmation email, no pending credit on my card — just an internal edit to my order page showing $0.
In other words: they closed the order in their system to make it look refunded without actually returning any money.
5. Subscription cancelled: I cancelled my recurring order immediately to avoid future headaches.

Horrible taste, horrible customer service. Buyer beware

I purchased this product a few months ago, and I remember to write because I threw it in the garbage today unused. Don’t waste your money, they do not stand behind their product.

I ordered the steak shake and knew this product used stevia as the sweetener, to get the free shipping I decided to add on some electrolytes as I have been eyeing them as well. Come to find out they used Sucralose to sweeten those and I do not consume that sweetener. I requested an order cancel so that I could just reorder the protein powder that uses ingredients I trust. They did not cancel my order so i tried to set up a return for credit on a future order.

I was informed they do not do any returns under any circumstances and that they understand my concern. I then decided to try one of the drinks that I was now stuck with to see how bad the Sucralose is on my stomach only to find out it was expired by 6 months, I proceeded to email them back and ask for a refund again on this product as it’s expired by 6 months and they told me it was stated on the website and that I was not going to get a refund. Here is where it gets good. They reformulated the electrolyte drinks to now use stevia. A week after I ordered these and complained about the Sucralose. At no point did CS tell me they now have them without the Sucralose.

My advice for within me is to be more open to returns, especially if it’s an unopened package and I’m trying to return it right away due to a mistake in ordering. I really really wanna like this company, I feel they do have decent products. I wish they would look within themselves and do better with helping the people who are ordering their products

I've tried several ways to get the benefits from beef liver and other organ meats, but can't stand the taste. I decided to try this product, even though I think the name sounds disgusting. I order one chocolate and one chocolate coconut, but what I received was two chocolate coconut packages. I did something I knew I shouldn't do and that was first smelled it. I was actually pleasantly surprised that it did smell like chocolate coconut. It mixed up really well with water (with a little heavy whip) and it actually tasted very good. I drank a bit of it then mixed in frozen banana and peanut butter and was even better. I drank it at 8 a.m. and didn't have lunch until about 12:30 and at lunch time I wasn't really that hungry. It worked well as a meal replacement for me also. I am very pleased with my purchase.

I purchased 2 bags of carnivore shake protein mix. I THOUGHT, I ordered 2 of the same shake, only different flavors. What I received was 2 different shake mixes. One carnivore, chocolate and one steak shake mix salted caramel. The carnivore shake is fabulous and I enjoy a scoop on my coffee every day. The other shake salted caramel , well, I can’t even smell the bag without the overwhelming fake chemical smell. I contacted the company and was only offers 15% discount code and no return or exchange. So I’m stuck with a $70 bag of protein shake mix I am not able to use. Sadly I felt the need to share my experience so others pay attention when they order.