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Rated 3 out of 5 stars

My first order, WithLogos did not have the item in stock, so I changed the item and ordered a like item with an added discount from the company. That item was also not in stock and I had to cancel my... See more

Rated 5 out of 5 stars

Almost 2 years with them. No problems. I email Cyndi requesting an invoice within 2 days she responds. I was nervous about faxing over my credit card information for payment. I didn't feel that was se... See more

Rated 5 out of 5 stars

The customer support team and the graphics team helped get my order through on a tight deadline. Competent and proactive staff delivered a quality product. We did a lot of comparisons when choosing a... See more

Company details

  1. Promotional Item Store
  2. Business to Business Service

Written by the company

Here at WithLogos.com we understand the value of your brand. That’s why we obsess over making sure you are 100% satisfied when ordering our custom promotional products for your next trade-show or corporate event! Our highly knowledgeable, American based representatives are always happy to help, by answering any questions or assisting in selecting the perfect promotional giveaway from our extensive selection. Let us help you build your brand!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

244 reviews

5-star
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Rated 2 out of 5 stars

They basically were little stickers on…

They basically were little stickers on the hour glass...

January 21, 2020
Unprompted review
WithLogos.com logo

Reply from WithLogos.com

Hello Christine,

We have reviewed your order. The product you selected only offers a full color label. This is how your order was submitted, proofed, approved, produced. Please contact us at support@withlogos.com with photos if there are any further issues with the product.

Rated 5 out of 5 stars

Excellent Service & Product

We have been ordering the same mint lip balm for our dental practice for several years now. Our service has always been excellent and our patients LOVE the product!

January 21, 2020
Unprompted review
Rated 3 out of 5 stars

Quality was not great

Quality was not great. Packaging was poor with a 3/4” single sheet of bubble wrap for a 3” void. Broken and damaged product.

January 21, 2020
Unprompted review
WithLogos.com logo

Reply from WithLogos.com

Hello,

We sincerely apologize that the product you received was damaged as a result of being poorly packaged. Please send an e-mail to support@withlogos.com with your order number referenced in the subject line, and images of the broken product.

Rated 5 out of 5 stars

Good Stuff!!

The product was quality and was shipped to my home within a few days. Looking forward to having them as favors for my daughters baby shower.

January 12, 2020
Unprompted review
Rated 5 out of 5 stars

Happy Customer

Very clear communication from the start, they were able to work with my artwork despite the image not being a vector file. Super prompt delivery and exceptional customer service. Thanks for being awesome! :)

January 1, 2020
Unprompted review
Rated 5 out of 5 stars

Highly recommend!

The design team came back super quick with a couple of choices for me! Once I was put into printing it took no time at all and shipping was pretty quick! Would definitely recommend! :)

December 17, 2019
Unprompted review
Rated 5 out of 5 stars

First time working with this company

First time working with this company. Very happy with the product we ordered, carabiners, for our Police Department as Community Policing promotional giveaways. Turnaround time was quick. If the price is right on items we are looking for in the future, we would once again order with this company. Even though everything is done online, I did have questions before ordering for the first time. I called and spoke to a very helpful customer service person, who answered all my questions.

December 2, 2019
Unprompted review
Rated 1 out of 5 stars

Limited design and taste like soap

Very limited on design availability. Ordered tin of mints, they taste horrible. Sent an email of the complaint of the taste of the mints, and have not heard nothing from customer support. Would not recommend this company or the product to anyone.

November 30, 2019
Unprompted review
WithLogos.com logo

Reply from WithLogos.com

Hello Jack! We are sorry to hear you are not completely satisfied with the mints you received.
We also apologize for the delay in response to your email. Please be advised that our office hours are M-F from 9 AM to 6 PM EST. This past week, our office was closed Thursday and Friday in observance of the holiday and to allow our team to spend time with their families. Your complaint was received on Thanksgiving Thursday. You would have received a response regarding your dispute this morning.

In regards to the design of your product, no artwork, logo, or specific instructions were provided with your order. A proof was created and sent to you, which you approved with no requests for revisions. If you would have requested any design revisions (up to 3 revisions are included with your order) we would have been more than happy to make the necessary changes and send you a revised proof for approval prior to printing.

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