With Nothing Underneath Reviews 511

Brilliant service from Eliyan and the team. Very helpful with good advice and knowledge on the clothes

Had a wonderful experience in your Elizabeth Street store. Emily and Jordan were so helpful. As a man buying the product, I felt nervous at first but they made me feel so comfortable and the clothes look great on a guy too.

UPDATE: Note that WNU subsequently reached out and offered to replace the shirt, which I very much appreciated.

I have a shirt from WNU which I love from a few years ago but unfortunately the quality appears to have deteriorated. I just ordered some new shirts and the button on one came loose and fell off on the first day of wearing it. When I contacted WNU about this, they told me the location of the spare button near the care label but did not seem overly concerned with the quality issue other than saying they would notify their production team. Given the price point I would expect the shirts to be appropriately inspected for quality.

This is the first shirt I have bought from WNU having been recommended by a friend. The material on the Oversized Oxford is so soft and I’m thrilled with it. I originally ordered a size L and had to downsize to a M. The help I received from Maria was second to none and I will certainly be ordering again.

I have purchased a number of items from WNU and absolutely love them all. I shall continue to add their fabulous clothes to my wardrobe. In addition, customer service from Maria and the rest of the team was brilliant. I can’t recommend this company highly enough.

Maria has provided excellent customer service. Polite, friendly and helpful. Sadly the boyfriend style I decided to purchase is out of stock in the fabric I chose in my size but I have the facts I need for when the new stock arrives.
Thank you Maria.

If I could give a higher score than 5 I would, not only is the quality and craftsmanship of WNU’s clothes incredible, they truly are pieces that will last a lifetime, but also their customer service is some of the best I’ve received. After having shopped both online and in their London store I needed to make a return for a larger size, Maria went above and beyond helping me return my shirt and keeping me informed throughout the process ensuring that the new size reached me in plenty of time for my holiday! Thank you so much Maria :) I will be buying more items off the back of your great customer service

Amazing customer service and attention from Maria arranging a return of items from an area with a challenging postal service.

Great product and customer service

First purchase with this company, after seeing a review in the Sunday Mail Magazine. I ordered a Boyfriend style, it arrived perfectly wrapped in tissue in a lovely box. After wearing it, I received quite a few compliments! Lovely material, I will purchase from them again soon

I came into the store with an idea of what I was looking for and Bruna was completely brilliant at assisting me with options and ideas to try on/ consider. She gave me exactly the right amount of space, time and attention. I just wish I could have bought the whole shop! Thank you, I can’t wait to wear my shirt over and over.

Maria was super helpful throughout for all the concerns I mentioned.

Thank you Maria

Maria was incredibly patient and helpful with sizing, answering my many questions about different products with friendly responses. Couldn't have asked for better customer service. Can't wait to try my shirt and trousers when they arrive!

I had a bit of trouble with my delivery, availability of something i ordered and then returns - but SOOOO easy to sort out over email. Maria was a dream and helped me even work out what size i can get from a photo! Over and above.

I got different material shirt but I was not sure as I ordered it online. Even Different material and style , shirts was just perfect for me. I contacted customer service, Maria was so friendly and helpful. Her reply was so prompt . I love what I got them from WNU- Classic, timeless and stylish . I am so happy to discover WNU as Shirt Lover !

Maria was so helpful and kind after I accidentally returned an item I wanted to keep! She responded and sorted my issue quickly and easily. It was the Devon Jumper which is just divine - stylish, great fit and high quality material which feels amazing.

Bruna was so incredible throughout our shopping experience. She gave us advice and was quick with sizes and recommendations.
There are many options that are easily confusing, but with some help our time at WNU was just wonderful

Couldn’t have been more helpful

I ordered the beautiful Sloane dress online, had to exchange it for a size bigger (now it fits perfectly!) and return the original dress - from the Netherlands, which was a bit of a struggle with my local courier. Fortunately, I contacted the WNU customer service and had the loveliest help from Maria - quick responses, super cooperative. Thank you WNU, not only for your beautiful clothes but also for your amazing service!

Amazing service and store. Thank you so much to Hannah and Frances for all their help. So happy with my shirts and shorts!