Very helpful and straight forward in switching my car on insurance and made a mistake regarding date which was easily changed and they didnt charge me an admin fee as I’d requested. Great customer ser... See more
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Horrible company. It feels like driving with big brother constantly watching you. Occasionaly when overtaking a car you need to go slightly over the limit to quickly and safely overtake. Yet do this w... See more
I cancelled my insurance today using the online platform. It was very straightforward and took less then 10 mins. Clarissa was professional and efficient. Unfortunately the cost of owning a car is t... See more
First time i’ve used Stella. Very impressed so far. Easy to set up the black box (with my garage showing me in 30 seconds where it needed to be plugged in!) and the App. Customer service very helpful... See more
Company replied
Company details
Written by the company
We’re a purpose-driven insurance brand with one aim: to focus on leveling the playing field for women. That’s why we’re delivering insurance solutions that are adapted and tailored to the needs of women. We want to empower customers and humanise insurance which is clearly no small challenge. But we’re bringing a wealth of experience and passion to the table to help enable this. The world moves forward when we work together, as partners, allies, equals. That’s why we partner with like-minded people and organisations creating a community to drive actionable change for women. A portion of our profits is given to women focused charities and organisations with a shared vision to help improve the lives of women. We’re passionate about challenging the status quo, championing equality and building products for a fairer world. We’re starting with insurance. Come and join us.
Contact info
Cheadle Place, SK8 2JX, Cheshire, United Kingdom
- 0333 996 9718
- info@withstella.co.uk
- withstella.co.uk
3.6
Average
499 reviews
Hasn’t replied to negative reviews
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Reply from Stella Insurance UK
Thank you for the 5-stars! We are happy to hear you had a positive experience with us!
Reply from Stella Insurance UK
Thank you for taking the time to leave a review.
We are pleased to hear about your positive experience with us.
Welcome on board for the coming year!
Really happy and I’m happy to carry on…
Really happy and I’m happy to carry on using you.
November 20, 2024
Reply from Stella Insurance UK
Thank you for taking the time to leave a review.
We are pleased to hear about your positive experience with us.
We value all customer feedback, so thanks for sharing!
Going easy through all questions and had my policy in place
With out any time consuming going through
Questioning and had my insurence in place
November 22, 2024
Reply from Stella Insurance UK
Thank you for taking the time to leave a review.
We are pleased to hear about your positive experience with us and we will ensure your kind words reach the agent you spoke to.
Welcome on board for the coming year!
Great company with competitive prices…
Great company with competitive prices and excellent service A++
November 27, 2024
Reply from Stella Insurance UK
Thank you for taking the time to leave a review.
We are pleased to hear about your positive experience with us.
Welcome on board for the coming year!
i was asked to fit my telematic device…
i was asked to fit my telematic device straight away but my insurance doesnt start till 2nd december im abroad at the min till 30th nov and emailed stella to inform them to be told email couldnt be sent to the email i received?
November 20, 2024
Reply from Stella Insurance UK
Thank you for taking the time to leave a review.
I'm sorry you had issues sending us an email, but I have checked your policy, and we have received this and we know you are abroad until the 30th of Nov, thanks for keeping us informed. We will await your return.
We value all our customer feedback.
Reply from Stella Insurance UK
Thank you for leaving this review.
We value all comments so we would love your feedback as to how we can achieve 5 stars next time.
Reply from Stella Insurance UK
Thank you for leaving the review.
We are pleased you found the process straight forward and that we were competitive for you also.
Easy
The website was very easy to use and they were very helpful with sorting the insurance
November 25, 2024
Reply from Stella Insurance UK
Thank you for taking the time to leave the review.
We are pleased to hear you found the website straight forward and that the agent was helpful.
Reply from Stella Insurance UK
Thank you for your review.
We are disappointed to see that it is a one star.
We have passed your details over to the complaints team
I try to phone customer service the…
I try to phone customer service the phone number on app it's not in use
November 15, 2024
Reply from Stella Insurance UK
Thank you for taking the time to leave the review.
We are disappointed to see you have given a one star as we can see you have spoken with a customer service agent a couple of days ago.
We will ask an agent to call you to confirm we have assisted with everything you need.
Reply from Stella Insurance UK
Thank you for the 5-stars! We are happy to hear you had a positive experience with us!
Reply from Stella Insurance UK
Thank you for the 5-stars! We are happy to hear you had a positive experience with us!
I'm very pleased with staff kept me up…
I'm very pleased with staff kept me up to date and helped me in the right choice and were well spoken so for me I was very pleased with Stella insurance thank you guys.
November 22, 2024
Reply from Stella Insurance UK
Thank you for the 4-stars! We are happy to hear you had a positive experience with us!
Reply from Stella Insurance UK
Thank you for taking the time to leave a review.
We are pleased to hear about your positive experience with us.
Welcome on board for the coming year!
easy to contact and speak to someone
easy to contact and speak to someone. Good price also.
November 13, 2024
Reply from Stella Insurance UK
Thank you for the 5-stars! We are happy to hear you had a positive experience with us!
Very good negotiation and business…
Very good negotiation and business awareness knowledge and very clear information
November 20, 2024
Reply from Stella Insurance UK
Thank you for taking the time to leave a review.
We are pleased to hear about your positive experience with us and we will ensure your kind words reach the agent you spoke to.
Welcome on board for the coming year!
Easy and great to work with.
November 17, 2024
Reply from Stella Insurance UK
Thank you for the 5-stars! We are happy to hear you had a positive experience with us!
Reply from Stella Insurance UK
Thank you for the 5-stars! We are happy to hear you had a positive experience with us!
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