Yotta Reviews 1,787

TrustScore 2 out of 5

2.2

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Review summary

Created with AI, based on recent reviews

Considering 45 reviews, most reviewers were unhappy with their experience overall. Many customers expressed significant dissatisfaction with the customer service, frequently reporting unresponsiveness and a lack of helpfulness from support staff. A common issue involved accounts being locked or closed, particularly after users had won money, leading to inaccessible funds and frustration. The app itself also received negative feedback, with people experiencing problems with its functionality and perceived unfairness in game outcomes. However, some customers also noted that while the redemption process could be slow, they eventually received their payouts without issues. A few other people also felt that the verification process was fast and appreciated the variety of game options available.

What people talk about most

Payment

Clients share ambiguous opinions on payment, with many reviewers expressing significant frustration and... See more

Response time

Consumers express significant dissatisfaction with response times, frequently reporting long waits and a lack... See more

Customer service

Customers consistently express extreme dissatisfaction with customer service, citing it as the worst they... See more

Website

Reviewers highlight ambiguous aspects of the website, with some expressing strong dissatisfaction and... See more

Application

Users describe negative interactions with the app, with many reviewers not recommending it due to issues like... See more

Reviews shaping this summary

Rated 2 out of 5 stars

All I’m here to do is confirm all the other reviews. I made my account and verified and connected my bank and card before playing. Of course I won a little ($125) did a redemption and they say it’ll... See more

Rated 2 out of 5 stars

They say that the redemption is not guaranteed a certain date. I’m verified I’ve been waiting a week and I’m really afraid I won’t get it now. I use a lot of social gaming and the fact that si many ca... See more

Rated 3 out of 5 stars

As of recently my experience is this. They are good at FIRST, but when I win off a daily bonus, (minimum redemption). THEY CANCELLED IT, and I tried messaging Support. NO RESPONSE FOR THE PAST 3 DAYS.... See more


Company details

  1. Video Arcade

Written by the company

Play games and redeem prizes!


Contact info

2.2

Poor

TrustScore 2 out of 5

2K reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Easy and fun!

So far in 3 days I’ve way more than I would have with my money parked in a traditional savings account. It’s easy to use and fun!

January 30, 2024
Unprompted review
Rated 5 out of 5 stars

It’s a fun way to save and there’s…

It’s a fun way to save and there’s literally zero downside. You either win a little kid you don’t. You can’t end up with less than you started with. I love the nightly number draw to see what I won, is was over $20 the other night!!

January 7, 2024
Unprompted review
Rated 5 out of 5 stars

I love Yotta!

I have had great experiences and incredible luck with Yotta! I win almost every single day! I don't know if that's a typical result though. I choose my own numbers and play those same numbers every day. I am averaging around 10% yield on my savings. I am so thankful and blessed. My experience is probably better than average though, considering Yotta has over 700,000 users and my luck rank is 522nd. My husband's luck rank is something like 55,700th. He doesn't win as often as I do, but he still wins about 3 or 4 days each week. The amounts we win are typically 2 cents to 15 cents, but I recently won $20, and a couple months ago, I won about $254. I usually have about 65 tickets in play each night. But if I receive bonus tickets, I play them all at once, for the best odds at hitting the jackpot. When I won $254, I had 100,000 tickets in play that night. The $20 win was from my regular amount of about 65 tickets though. And really, it just takes one ticket, with the right numbers, to win!

January 3, 2024
Unprompted review
Rated 5 out of 5 stars

It’s real

It’s real! This is my main app that I use to save, store, and purchase items with in order to win prizes. I’ve been using this for over a lil of 2 years and people have won prizes. The amount of tickets you get, depends on the amount you save up to.

January 2, 2024
Unprompted review
Rated 5 out of 5 stars

I love my yotta account

I love my yotta account. Not only is it easy to use but the daily lottery that is played is so exciting. I have won over $30.00 and it doesn't cost me anything to play.

December 16, 2023
Unprompted review
Rated 1 out of 5 stars

You WILL lose money. This is a gambling app, period.

This now a gambling app, through and through. You will lose money, guaranteed.

I agree with the others saying that Yotta USED to be great, in the beginning. Not anymore. Nowadays, even with a large balance, you only make a few cents with each drawing... equating to way less money than a high-yield savings account. The debit card and direct deposit bonuses have been completely nerfed, giving next to NOTHING. Not worth it anymore. The gambling options are garbage and antithetical to the purpose of the app in the first place.

I'm reducing my rating to one star after their recent changes which make the app absolutely useless.

December 11, 2023
Unprompted review
Rated 1 out of 5 stars

Great starting concept

Great starting concept, too bad it's been butchered. the app use to be great. It was a fun idea, with a decent yield. Getting the single ball everyday was fun and exciting. The app has gone way down hill from there. The odds have all gotten worse and a new gambling mechanic allows you to purchase tickets and gamble with those tickets ( The very thing they sought to fight against ).

December 12, 2023
Unprompted review
Rated 2 out of 5 stars

They asked for this review

They asked for this review; sooo..
Great at first but it’s getting worse and worse. Sometimes I get lucky and win a few pennies. There’s no more automatic apr monthly bonus.
Also, they ran a debit card promotion worth $5,000 tickets. I held up my end by charging $2000 but I had to chase after my bonus. They tried to claim I had to charge within four months when the deadline was actually 11/30. When I asked for the terms in writing they magically gave me the bonus.
I’m just keeping a little $ there for now but I’m actively looking to move it to another online account.
One star because it was fun for a few months.
Again, they ASKED for this review.
NEXT!!

November 29, 2023
Unprompted review
Rated 5 out of 5 stars

My account was locked

My account was locked. I reached out to their customer service and followed their instructions to get my account unlocked. It was a pretty easy process and didn’t take long. I saw reviews that customers were skeptical with the process needed to get their accounts unlocked and I’m not sure why. I did it and it worked out.

On top of the great customer service, the app has helped me save money. I submit tickets for the Yotta ball all the time and I do receive winnings. In my original bank account, I have opened many different savings accounts to separate what I’m saving for. With Yotta, I don’t have to open multiple accounts. Just make a savings box, title it, and go from there. I wish every other bank would get with that program

December 5, 2023
Unprompted review
Rated 5 out of 5 stars

Fun and innovative way to save money on the Yotta app!

I’ve been using Yotta savings/debit app for about 4 months now. It’s been a fun experience saving money while playing a lottery game to make gains. The Yotta membership is worth it and you’re able to get more points to play games and have more opportunities to win a lottery.

December 5, 2023
Unprompted review
Rated 5 out of 5 stars

The new gambling feature with options…

The new gambling feature with options to buy tickets with cash is dangerous as a recovering gambling addict. I kinda liked Yotta better when the only option was to gain money, now they finally found a way to take money. Still love Yotta and will probably always use this as my main bank

November 14, 2023
Unprompted review

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