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Wix Answers is the industry’s first unified customer support platform. With all support channels built into a single platform, agents are more efficient and teams can gain deeper insights into their operations. Wix Answers uses a centralized, AI-powered approach to knowledge management that makes customers self-reliant, agents more effective, and organizations run more smoothly.
Namal, 40, 6350671, Tel Aviv, Israel
Preise zu hoch, Support antwortet bei der ersten Kontaktanfrage sehr schnell, jedoch bei Nachfragen gar nicht mehr...
Der Support hat auch einen "LiveChat" Support, bei dem man mehr als vier Stunden auf eine Antwort warten muss.
Immerhin ist der Support trotzdem besser als bei den großen Konkurrenten.
Zudem ist die gesamte Plattform nur auf Englisch verfügbar.
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