My order was lost in the mail at the time the tariffs were implemented. I let Wizard Works know it hadn’t arrived after several weeks and they sent me another set of bags, which arrived promptly. Luck... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Wizard Works is a manufacturer of high end bicycle luggage, made in the heart of South London. We make technical and well performing products while maintaining an aesthetic thats lies somewhere between timeless classic and 80’s rave Our studio & Workshop is open by appointment only
Contact info
3-5 Latona Road, Unit 22, SE15 6RX, London, United Kingdom
- hello@wizard.works
- wizard.works
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great company
Great company. Appreciate the hand-written note. Great to know my bag was stitched to the sounds of 90's pop!
Great Store.
Great Store.
Order was prepeared and shipped quickly. When it arived it was packaged well.
wee presto barrel bag and wee shazam saddle bag
Beautifully made kit - excellent workmanship and materials. The wee presto bag I've attached to the saddle of my Appaloosa where it is perfect for carrying tools and a couple of haggis or black pudden pieces. I haven't used the wee shazam saddle bag yet - will put it to good use on my Box Dog Pelican once I've repaired the frame. Many thanks Wizard Works
Take care with no returns items
Just take care with the "custom" category and the no returns policy.This is stated n the terms but my partner bought an (expensive) gift without realising the item/colour was custom and wasn't therefore a good gift choice. Unfortunately it is still in the box 6 months later. Looks well made though.

Reply from Wizard Works
Great product Great Service
Lovely bike bags & bike stuff
Lovely bike bags & adventure/backpacking stuff from a small company in SE London.
Have ordered quite a few bits & bags over the last year or so for various trips & never disappointed. There Is a personal touch too as you get a note say thank you & what song or genre your item was made & packed too….
Always promptly dispatched & arrives within 48hrs.
Recently ordered a custom Shazam! & was delivered well before the estimated date.
You will find cheaper bike bags but these are very well made, hold there shape, work well in typical changeable UK weather & have well thought out attachment points, pockets, straps, closures etc & instructions how to care for your stuff. Definitely good bike bags!
Had been listening to path less pedalled podcast & they had been chatting with Swift Industries, a similar company in the USA & explained why their items are that little more expensive & I am sure that will relate to Wizard Works too. So nice to buy UK stuff too.
Highly recommend & sure you won’t be disappointed with their stuff.
Top quality kit
Great product and customer service
Great product and customer service from a small local business. Very accommodating of my request to pick up my order in a COVID safe way rather than pay the postage (I live nearby). I paid the postage and they refunded me before I collected the order later the same day. The items themselves are extremely well made. No reason not to recommend these guys and rate them 5*
Very happy with my LIL PRESTO BARREL BAG!
Very happy with my LIL PRESTO BARREL BAG, the quality of which is excellent! I ordered a custom colour-way and the turnaround from order to delivery was fast too! I had a few questions before the order and the answers were fast and friendly.
I recommend them
I recommend them, of course.
After the misstep of their supplier Foragerbikes and as a result all this delay in months for delivery, despite the small mistake of Wizard Works for the choice of transport of my tiny order finally quickly delivered, I give Wizard Works five stars. Because Harry and Veronica are really very close to their customers and do their best for them by being fast, very friendly and very helpful. Because, ultimately, what matters most to me before trade is the people who do it and how they do it and why they do it.
best small company I have dealt with
best small company I have dealt with, great communication and really good products.
Very prompt delivery!
Very high quality
Very high quality. Best colours! Job more than well done!!!
Unfortunately the tax was 63 Euros.
But hey, live and let live!!! 😁
Lovely product
Lovely product, British made, came promptly with love and joy in abundance
Love their products and customer…
Love their products and customer service. Can’t wait to order more items for my bike. Support your local companies especially those like Wizard Works.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







