Wizard Fix Reviews 173

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently describe the staff as professional, reliable, and friendly, highlighting their hard work and efficiency in various tasks. The service provided is frequently praised for being brilliant, excellent, and impeccable, often surpassing expectations from the initial inquiry to the completion of the work. Reviewers appreciate the promptness, clear communication, and the care taken with their property, noting that the team is skilled and capable of handling a wide range of jobs. While the overall sentiment is highly positive, some people noted that certain jobs took longer than expected due to unforeseen issues, though the team maintained a professional attitude throughout.

What people talk about most

Staff

People report positive experiences with staff, consistently describing them as professional, efficient, and... See more

Service

Consumers find service to be positive, consistently describing it as professional, reliable, and efficient.... See more

Product

Customers had ambiguous experiences with the product, with some finding it a fortunate find for tasks like... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Professional, reliable, great value for money and a wondeful service. Wizard Fix have helped me in so many ways over the last few months, following the death of a very old friend. Transporting preciou... See more

Rated 5 out of 5 stars

From my first enquiry to having the work done was fantastic . They were helpful, friendly and very professional. The man who came to do 2 jobs was absolutely brilliant. He worked extremely hard, was... See more

Rated 5 out of 5 stars

My dining room cabinet had in built lights but was missing the transformer leads to power the lights. Wizard Fix did a brilliant job refitting the transformer so it could be powered from a power socke... See more

Rated 5 out of 5 stars

I had a super king bed come out of storage but was missing all the screws to put back together. Morgan and his colleague Mani were able to put a proposal together of how they would attach the skirting... See more


Company details

  1. Flat Pack Assembly
  2. Handyman
  3. Property Maintenance

Written by the company

Professional Flat Pack Assembly & Furniture Moving Services


Contact info

4.9

Excellent

TrustScore 5 out of 5

173 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Excellent

I hired wizard fix for help with assembling furniture. There were numerous positives worth highlighting:
- I chatted with Adam online who was responsive and helpful. He kindly managed to get me a next day booking and explained their pricing structure clearly.
- I was given a specific time the team will arrive. However, I received a call and was told that they are able to visit me earlier if that suits me. I really appreciated the communication and that it was left up to my schedule.
- The two guys from wizard fix arrived at the agreed on time
- They were both remarkably friendly and professional. They were efficient with their work, splitting up as needed to divide the work and get it done in a timely manner.
- Throughout the process I could tell that they were really careful, making sure not to make a mess or scratch the new furniture.
- They were always polite and asked for permission if they need to move things around
- They did a fantastic job assembling the furniture
- They gave me multiple options for how I could deal with the leftover cardboard boxes, including offering me a very reasonable price for them to deal with it completely (which I happily took them up on as it saved me a lot of time and effort)
- Shortly after they left I noticed a small issue that's very easy to miss with one of the assembled pieces. I called them up and they came back shortly after to sort it out. They fixed it completely and were courteous about the whole thing. They triple checked that I'm happy with everything and had a second look themselves to make sure everything is sorted.
- Worth highlighting is that both guys were excellent company

I genuinely don't have any negatives, and intend to contact them again if I ever need handy work done around the flat

April 26, 2022
Unprompted review
Rated 5 out of 5 stars

They’re Wizards!

Tony was the first person who attended me on WhatsApp, and there started my good impression about Wizard Fix: he were really helpful, friendly and professional at the same time, attending all my requests quickly. Also, he was super flexible with my tight schedule, even when I was unsure about the time on the day booked.
Morgan and Ali came to us to assemble our new bed and remove our old one. Those guys, completed my good impression about the company: both patient, friendly, fast and skilled. They’re really good! They called me before arrived and when arrived, as I was late and waited me for a couple of minutes, to open the door for them. They perfectly assembled the bed. Was beautiful.
Wizard Fix has a competitive and good price. The best I could find in London with a very good service! Yes, they are Wizards! Thank you all guys! I recommend the company and definitely will use them again.

April 24, 2022
Unprompted review
Rated 5 out of 5 stars

Very impressed with the service…

Very impressed with the service received from Wizard Fix team assembling two double wardrobes. Good communication throughout and wardrobes assembled with no issues. I will definitely be using Wizard Fix again in the future.

December 4, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic job!

The team that attended to fix my table and install a few coat hooks were fantastic! They were both professional, polite, and did a wonderful job. Thank you!

December 1, 2021
Unprompted review
Rated 5 out of 5 stars

From start to finish great service

From start to finish the service has been great. Very quick response to a request for a quote, from a named contact who continued to reply and update us. And we were given a guaranteed fixed price which was very reasonable.

The two man team turned up on time, and I cannot fault them. They were friendly, polite & considerate and have done a great job on what was a big and fiddly job. Am very happy to recommend and to use them again.

December 1, 2021
Unprompted review
Rated 5 out of 5 stars

After struggling to put together my…

After struggling to put together my IKEA sofa bed,Melvin came over the same day and was gone an hour later.Super duper professional, really nice guy and my sofa finally looks fab. Definitely will be calling up Wizard Fix again for anything else I need help with.

November 10, 2021
Unprompted review
Rated 5 out of 5 stars

Very impressed

Extremely happy with their professionalism and efficiency. I had really tough and large pieces to be assembled. Adam provided me a good quote and he and his team answered all my emails/calls efficiently. Morgan and his colleague worked really hard and brilliantly to assemble all my pieces. Will definitely be using them again.

September 21, 2021
Unprompted review
Rated 5 out of 5 stars

Great job constructing bunk beds

I hired two wizards to construct a flat pack bunk bed for my grandchildren. They were very flexible on the dates available once the beds arrived. They did a great job and were very respectful of my property and helped me clear up all the packaging when they had finished. I would definitely call on them again for jobs I cannot tackle myself.

September 17, 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Great service! The team turned up on time and were very efficient getting the job done quickly and with no problems. They were polite and professional. The office team were also really helpful and able to change the time of my appointment at the last minute due to a work commitment. Overall a stress free experience!

May 24, 2021
Unprompted review
Rated 5 out of 5 stars

The 🧙‍♀️ WizardFix team did a great…

The 🧙‍♀️ WizardFix team did a great job building our large IKEA wardrobe. The booking service was fast and efficient. The job was booked in the day after we confirmed it! The team turned up promptly and finished the job very quickly. What’s not to like about these guys! Highly recommend 👍🏻👍🏻👍🏻

May 20, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic Efficient Professional

Fantastic Efficient Professional

What an amazing company! Their response rate was so quick and despite my plans changing nothing seemed too much trouble. Imran and Morgan arrived on time for my house move and they were so cheerful and positive that I actually enjoyed the process. I have booked them again for the final move and wanted to write a review as it is rare to find such a great company. Reasonable price and really professional. Well Done Wizard Fix!

May 19, 2021
Unprompted review
Rated 5 out of 5 stars

Great Service

Great Service! Highly Recommended! Professional, Friendly and Efficient. Thank you

May 18, 2021
Unprompted review
Rated 5 out of 5 stars

Cannot fault wizard fix

Cannot fault wizard fix. They turned up on time, very quick and efficient and kept everything tidy afterwards. They put all the furniture where I wanted it and even took down some old furniture. I would highly recommend and use again.

May 18, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent professional service

Excellent professional service. Assisted me throughout a over complicated and stressful move. The guys were polite, friendly and really hard working. Would highly recommend this company and will definitely use their services again in the future.

Thanks again

May 18, 2021
Unprompted review
Rated 5 out of 5 stars

Top service

Morgan, Imran and the team could not have been more helpful re picking up and storing my IKEA order. Travelling out of London to install on a day that suited me and even coming back to install another piece that was out of stock originally. Great guys too.

February 5, 2021
Unprompted review

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