Wizard Slots Reviews 147

TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Trigger happy responsible play suspension. One day approx 30 x £0.10 spins suspended play for the day, another day 4 x £5 spins. The day before I won around £485 in a bonus round in slot and they s... See more

Rated 2 out of 5 stars

The slots pay out decent but the verification seems purposefully hard. I've uploaded my driver's license 20 times, it never gets accepted. Emails ignored. It could be very straight forward but it isn'... See more

Rated 3 out of 5 stars

I won over £800 and now they have locked me out of my account.No explanation. I have sent my verifying details on two previous occasions. I need that money my husband has just lost his job!... See more

Company replied

Rated 1 out of 5 stars

As with many other players I have experienced severe issues when trying to withdraw my winnings. Although I provided docs not long ago they asked for all these again then wanted various bank statemen... See more

Company details

  1. Casino

Written by the company

Step into a realm where enchantment and excitement blend seamlessly with every spin. With our welcome offer, new players can conjure up to 500 spins on the mesmerizing Starburst reels with their first deposit. Wizard Slots is not just any casino destination; it's a world where the thrill of Megaways games brings an unparalleled level of adventure and possibilities. With our welcome offer, new players can conjure up to 500 spins on the mesmerizing Starburst reels with their first deposit Play Today, Sign Up Now!


Contact info

1.6

Bad

TrustScore 1.5 out of 5

147 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

In game bonus of £485 didn't credited to account

Trigger happy responsible play suspension.
One day approx 30 x £0.10 spins suspended play for the day, another day 4 x £5 spins.
The day before I won around £485 in a bonus round in slot and they suspended play again before it credited and said no record of it.
For me verification and withdrawal were all good and liked the games but will never play there again or any of their related casinos

March 3, 2026
Unprompted review
Rated 1 out of 5 stars

Update- Finally

Update- Finally, 5 weeks later they released the funds to my bank account. Still advise against using them. That was hard work considering it should be fun!

August 15, 2025
Unprompted review
Rated 1 out of 5 stars

Deposit and verified my account had a…

Deposit and verified my account had a little win of £850 and it took a day to approved and back in my account. Played again and lost, then played again and deposited £50 and managed to win over 4k on different slots when I wanted to withdraw it let me fill out the forms only for when I pressed complete it says CANT WITHDRAW CONTACT CUSTOMER SERVICE. I contacted them and no reply I kept checking my account and still couldn't withdraw and no reply each time playing some games , in the end lost the winnings of 4k because it wouldn't let me withdraw even though my account is fully verified and it let me withdraw the 1st time. If it let me withdraw I would have be 4k up. Don't use.

July 9, 2025
Unprompted review
Rated 1 out of 5 stars

Garbage.

Garbage.
Don't deposit at this casino the RTP is rubbish. Highway men at their best, thieves.

June 1, 2025
Unprompted review
Rated 1 out of 5 stars

Will take your deposit but when you win…

Will take your deposit but when you win you will either get paid out or not at all the first time i got a withdrawal within the hour. The second time the payment still pending after 3 days and they don’t reply to your emails as there is no contact number for them! Won’t use again

May 27, 2025
Unprompted review
Rated 1 out of 5 stars

Joined this site today deposited £50…

Joined this site today deposited £50 won £179 tried to withdraw my £50 deposit this was refused went on to play the £179 on fluffy favourites nit one bonus round appeared decided to cut my losses and took a 6 week break but definitely won't be logging in to the site ever again £179 and not one bonus round And refused to withdraw my deposit says it all total scam

May 23, 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS WEBSITE!!!

DO NOT USE THIS WEBSITE!!!
I signed up to it today deposited £25 which they were quick enough to take btw, won £200 and it wouldn’t let me withdraw it, I verified 2 cards, paid the £1 verification fee and it still wouldn’t let me take it out, will be avoiding this website at all costs from now on!

May 19, 2025
Unprompted review
Rated 1 out of 5 stars

Do not deposit with this company they…

Do not deposit with this company they take your money I have sent all my ID .
They do not get back to you or take ages to get back to you .
I just want my winnings I have been trying for 5 days with no joy .
I have sent ID for other account and the jumpgame platform have had winnnings
I Just want my winnings
Update still wating this is a joke I’m a patient person but pay people there winning.
The customer service is non exsiststant don’t get back to people .
I will be contacting resolver shortly to get it back .

March 21, 2025
Unprompted review
Rated 1 out of 5 stars

DISGRACE WIZARD SLOTS

DISGRACE WIZARD SLOTS! No stars absolutely disgraceful company do not join them under no circumstances they are quick to take your deposit but you do not receive your winnings at all. Cannot withdraw they keep it asking for all kinds of I.d and send your bank card copy etc. Never known such a bad company avoid at all costs they’re scam artists the one star I put is only because there are no minus stars to choose go elsewhere they don’t pay out worst one ever wizard slots are scammers !

March 9, 2025
Unprompted review
Rated 1 out of 5 stars

I won £150 on big bass day at the races…

I won £150 on big bass day at the races and it hasn’t credited on my player account it’s as if I didn’t win. I have emailed 3 times and no reply. No way of getting in touch by phone or no live chat, been playing on here for awhile and I thought it was a good site but this has completely put me off playing. I do actually have the transaction ID for the winnings as I got it from the replay option so I can actually prove it I just can’t get in touch with anyone!!!!

August 2, 2024
Unprompted review
Rated 1 out of 5 stars

Would give 0 stars if I could

Would give 0 stars if I could. The worst slot site I have ever used. Nearly £600 in 2 days and NOTHING!!! I totally understand you don’t always win but to spend that much and not even get the bonus is ridiculous!!!

June 21, 2024
Unprompted review
Rated 1 out of 5 stars

These are criminals

These guys are super funny I have won 120 pounds and it needed more documents so I can withdraw and I can't give them anything because it won't load them so I have emailed them and they don't get back to you at all also then I just wasted it so there is nothing on the account at that point I went to add documents on to the account then it let me lol ..... these guys are such criminals and need to be lock up honestly I hope people don't ever use these I don't want others to follow and lose your own money please guys don't

June 8, 2024
Unprompted review
Rated 2 out of 5 stars

I have won over £6000 this past week

I have won over £6000 this past week, however I am unable to withdraw!!!! This isn't the first time, I have verified all of my information but they are saying this could be due to additional checks! Sorry but no, I have verified. I shouldn't have to email you every time I want to withdraw.

Please change your system WizardSlots - I am struggling to see how this is even legal with the Gambling Commissions strict rules. We should be able to deposit and withdraw when we want.

Edit: Just spent £1300 of my winnings hoping on another win because I couldn't withdraw at my desired amount.

November 19, 2023
Unprompted review
Rated 4 out of 5 stars

Great site

I read about the problems people were having on the website after trying to withdraw my winnings and having to verify all documentation. The documentation went through without a problem and I’ve had many withdrawals. I haven’t had any problems and generally once I withdraw the money hits my bank within a few hours. Only downside is I wish they had an online chat option or a phone number, doing everything through email in the hope someone will respond is poor. I have just tried withdrawing again and now it’s saying I need to speak to customer services for some routine checks before I can withdraw again. I’ve never known so much checks and details and responsible gaming things now on these websites, it just takes the fun from it. It used to be no questions asked which it isn’t when you deposit but trying to withdraw isn’t great. Plus you get charged £2.50 each withdrawal

September 17, 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant site to play on I read so…

Brilliant site to play on I read so many bad reviews after playing on here but it wasn’t bad at all once my id was verified I logged back on an withdraw from the site it was in my bank with in 2 hours!! Would definitely recommend!!

September 6, 2023
Unprompted review
Rated 1 out of 5 stars

It's all true

It's all true . They dont want to pay out I'm owed £250 . I sent driving licence, bank card . Official letter with name and address, police authority licence, including in the proof of ID TWO ID photo s it's ongoing all excuses made not to pay out

July 13, 2023
Unprompted review
Rated 1 out of 5 stars

Wow this company dont want to pay you

Wow this company dont want to pay you , banked £100 they asked for my documents which i sent..they then replied needed a few more bits so i sent everything they asked for ...no reply for hours so checked my account on site they had locked my account and added the withdrawal back to my balance...ive been emailing them and jumpman gaming since Wednesday they are absolutely ignoring messages its obvious they are trying to avoid paying...why havent they replied since i sent all the documents its absolutely bizarre.... I was very sceptical about joining this site after reading all the bad reviews now i belive every single review... obviously im going to take this further ive already made a complaint to a third party just waiting on a reply. Please all trust me dont join this site ..im in absolute shock about it all

July 12, 2023
Unprompted review

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