Wiztoyz Reviews 

39
•
TrustScore 1.5 out of 5

1.4

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Review summary

Created with AI, based on recent reviews

Evaluating 37 reviews, most reviewers were let down by their experience overall. Customers frequently complained that the items received were unauthentic, poorly packaged, or cheap alternatives instead of the genuine popular brands advertised on the official website. Shoppers pointed out that product pictures and descriptions were entirely misleading, leading to major disappointments when packages finally arrived at their doors. However, some people mentioned that trying to return faulty products was extremely difficult, frustrating, and expensive due to unreasonable return shipping fees. Consumers also noted excessively long delivery delays that completely ruined important birthdays and special gifting occasions for their children and family members. Buyers additionally expressed deep frustration over missing parts inside unboxed packages.

What people talk about most

Product

Customers had negative experiences with the product, expressing deep dissatisfaction and disappointment over... See more

Quality

Users describe profound disappointment with product quality, reporting that they received unsatisfactory... See more

Order

Customers consistently note frustration regarding the order process, mentioning unexpected shipping costs and... See more

Price

Reviewers express deep dissatisfaction regarding the high cost, describing their purchases as a waste of... See more

Website

Clients share profound dissatisfaction regarding the website, warning that it is unreliable and advising... See more

Reviews shaping this summary

Rated 2 out of 5 stars

In case its not obvious from the description, the building block sets aren't Lego. They are clones of the Lego set shown using generic blocks. The descriptions don't actually call them Lego, so it's n... See more

Rated 2 out of 5 stars

I ordered 2 figures. 1 arrived but not in the original packaging (to save on shipping I guess), but parts of it arrived bent because of how they wrapped it. The second item wasn't even in the... See more

Rated 1 out of 5 stars

Regret I didn't check reviews first. Was sent a non Lego brand set which isn't even remotely correct. Arrived unboxed and the package was ripped open. Further paid for expedited shipping and received... See more

Rated 1 out of 5 stars

Son naively order a jelly cat monkey for his gf. What arrived was nothing like the item but an extremely poor reproduction, of what, hec knows. Son is devastated, and has learnt a valuable lesson... See more


1.4

Bad

TrustScore 1.5 out of 5

39 reviews

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1.4

All reviews

(39)

39 reviews in the last 12 months

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Rated 1 out of 5 stars

Building Blocks Animals

I purchased a Building Blocks Animals set for my 4 year old niece the picture on the box would lead you to believe the blocks are of a similar size of that on the picture it reads easy to build on opening the box I was very disappointed with size of the pieces, even I at 58 struggled to piece this kit together yes after checking the box it does say in small print and pictures how small the pieces are but the instructions for a 4 year old are ridiculous and would not be able to follow them.
Very dissatisfied with this product.

February 28, 2026
Unprompted review
Rated 2 out of 5 stars

Building Block Sets Aren't Actual Lego

In case its not obvious from the description, the building block sets aren't Lego. They are clones of the Lego set shown using generic blocks. The descriptions don't actually call them Lego, so it's not false advertising, but it is a bit misleading. I ordered 2x sets to get the free shipping, and they were still fun to build etc, so some people may want to order, just know what it is that you are buying. Personally, I think they are overpriced for 'fake Lego' and if you look on Aliexpress, you can buy similar sets for half the price. The delivery timescales were also far in excess of what was advertised. Apart from that, everything was okay.

December 20, 2025
Unprompted review
Rated 1 out of 5 stars

order a jelly cat monkey…

Son naively order a jelly cat monkey for his gf. What arrived was nothing like the item but an extremely poor reproduction, of what, hec knows. Son is devastated, and has learnt a valuable lesson . . DO NOT use this website!!!!

February 6, 2026
Unprompted review
Rated 1 out of 5 stars

I have been trying to get credit for incorrect product

I have been trying to get credit for order which has missing parts, not usable instruction, and most of all they try to make you think they are actually LEGO, INC. We ordered thinking it was LEGO, but it was not, and they sent 2 $68.98 incorrect orders. Customer Service talks a good game, but when USPS said I would have to invest over $140 to return the product I was left with the bill. Wiztoyz should be denied access to the United States markets. In my opinion, they are a fraud. LEGO should be concerned.

December 23, 2025
Unprompted review
Rated 1 out of 5 stars

FAKE PRODUCTS, HIGH PRICES, FRAUD!!!!

My girlfriend, who knows little to nothing about One Piece or Labubu's ordered a Labubu The Monsters x One Piece Pop Mart Single Blind Box for my birthday as a gift, for which she paid 30 euro (23 dollar) for. A huge amount, but what's even worse: she gave it to me and it was A FAKE. The box is bad quality, does not have the correct coloring and not even the 'legit' stamp. She tried getting her money back, but they only want you to ship it yourself to Hong Kong... So I decided to open it, it was fake anyway, and the experience got even more worse. IT CONTAINED SOMETHING TOTALLY DIFFERENT. How this company can still exist. I know if you buy from Ali you pay peanuts because you know it's fake, but on this site they are charging more than the MSRP asking price and still sending fakes. THIS IS PURE FRAUDE, even the reviews.io page is fakes on their website.

January 9, 2026
Unprompted review
Rated 1 out of 5 stars

I ordered the Lego Milky Way building…

I ordered the Lego Milky Way building blocks. It took a long time to receive them and then they were knock-off building blocks, NOT Lego's. The pictures are tiny and not clear. They cost $136.00 with shipping. I wrote to ask about returns, they sent a return authorization label and that it would be at my expense. The post office quote to return was $113.71! RIP-OFF! Do not give this company your business!

January 21, 2026
Unprompted review
Rated 1 out of 5 stars

Awful

Awful. Sent me a fake jellycat and its been impossible to get a refund. They must now have an email rule in place so I get an automated response.
Its not the money its thw principle now.
DO NOT PURCHASE FROM THIS SITE!

December 11, 2025
Unprompted review
Rated 1 out of 5 stars

Fake Lego-set..

I ordered an expensive Lego-set... It looked genuine on their website, but when it arrived,it did not arrive in a legitimate Lego box...all the legos are thrown in a large numbered plastic bags...I wonder if it is real Lego!
Besides that, two plastic bags with parts were missing, and also some parts are missing from other bags.
I filled in a form twice, but never got an answer...
Waist of money... Dont buy there!

January 6, 2026
Unprompted review
Rated 1 out of 5 stars

Ordered something from them I got the…

Ordered something from them I got the FUNKO figure but never ever received the LEGOS Upside Down Stranger Things received a tracking number for the FUNKO but not the tracking info for LEGOS so for about 2 in a half months emailing back and forth they now tell me it’s unavailable but it was available when I ordered it in the beginning of November now it’s January almost the end I have been waiting for 2 weeks for my refund of 124.00

November 6, 2025
Unprompted review
Rated 1 out of 5 stars

This comapany sucks

This comapany sucks! I ordered a link figma on this website. When I ordered it looked fine, but when it came, I saw that there was typos everywhere! It was clearly a knock-off and not a legitimate figure.
Also, the arm fell off, parts were broken, and the separate faces looked like someone dipped their fingers in paint, and just smeared it all over!
If I were you, Iwould NOT buy from this company!🤬😡😡

January 16, 2026
Unprompted review
Rated 1 out of 5 stars

Don't Believe Anything On Their Website

I ordered a Lego toy for my grandson on 12/16. The website showed a standard delivery timeline of a week for standard delivery. Based on this, I ordered it expecting it would arrive before he returned home. I received an email on the same day I ordered it stating the order "has been received and has already billed to your card. Your order has been processed for shipping." I was told that orders are sent to shipping the next day however, by 12/22 I heard nothing so sent an inquiry. They responded "Your order was handed to the carrier on the 20th. We see you have opted for the Standard Economy Delivery method. It is estimated to take around 6 to 14 days to deliver." So it wasn't shipped the next day as I was informed in the e-mail and the delivery timeline was not at all what was advertised on their website. Multiple emails asking where it was were responded to with "you chose standard delivery." I began to fear that I may be dealing with a sleazy company. I inquired about whether or not the Legos were new or used and they stated, "It is as described on the website." But on the website, nothing is stated and a consumer would rightfully assume it is new. The order arrived on 1/5/26 after my grandson left town! Not only that but it did not arrive in a legitimate Lego box...all the legos are thrown in a large plastic bag. How do we even know all the parts are in there or if it was used? Also there is Chinese Text on the plastic bag that is either interpreted as "Shennong biscuit test pack" or "Shennong cookie trial package"!!
Don’t trust any claims they make on their website.

December 15, 2025
Unprompted review
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