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WizVape Reviews 

1,050
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 344 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, highlighting the ease of ordering and the helpfulness of the staff. Many people appreciate the remarkably fast and reliable delivery, often receiving their items the next day. Reviewers frequently mention the competitive and unbeatable prices, along with a great selection of products. However, some customers also noted occasional delays in delivery or dispatch, with orders sometimes taking longer than expected to be sent out. A few other people also felt that there were issues with receiving incorrect, missing, or defective items in their orders.

What people talk about most

Delivery service

Consumers find delivery service to be positive, with many reviewers consistently praising the quick and fast... See more

Product

Clients share positive opinions on product, frequently highlighting the good quality, variety, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency, speed, and overall... See more

Order

People report positive experiences with order, often highlighting the ease of the ordering system and quick... See more

Price

Reviewers consistently express satisfaction with the pricing, often highlighting good deals and competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really good choice, great pricing mechanism for multi buy. Super easy to order and lightning fast tracked delivery! Very pleased with Wizvape having found them as an online search and therefore some c... See more

Company replied

Rated 5 out of 5 stars

Amazing deals, prices and can’t fault the delivery times. Always next day delivery and so quick and reliable. Costumer support is unreal. So helpful, caring, loving and giving with everything. B... See more

Company replied

Rated 5 out of 5 stars

Perfect sale as always thank you. Delivery next day is absolutely brilliant. Highly recommend this seller thank you. I will purchase again and again as I have been. Doing. Can't praise them enough... See more

Company replied

Rated 5 out of 5 stars

I ordered my products Monday morning and they arrived tuesday morning! If they don't have enough stock, I always get a phone call and we tweak my order a little (if needed, its very rare this happens)... See more

Company replied


Company details

  1. Electronic Cigarette Store
  2. Battery Store
  3. Tobacco Shop
  4. Vaporizer Store

About WizVape

Written by the company

WizVape offers premium vaping products at competitive prices. Our extensive collection includes the latest vape kits from all the best brands, over 2000 e-liquids in every flavour imaginable, prefilled pod kits, and nic salts from leading brands. We regularly feature exclusive deals and discounts across our entire range. Browse our online store for cheap prices and plenty of deals. Fast UK delivery available on all orders.

Shop by Category

Vape Kits E-Liquids Nic Salts Prefilled Pod Kits

Shop by Deals

5 for £40

Big puff prefilled pod kits from IVG, Lost Mary and more

5 for £50

Big puff prefilled pod kits from Hayati, Insta Max and more

5 for £11

Nic salt e-liquids from Elux, IVG and more

10 for £16

Nic salt e-liquids from Elfliq, Maryliq and more

Delivery Information

Royal Mail 24 Hour Tracked

1-2 Working Days

Enjoy tracked delivery with same day dispatch available Monday to Friday for orders made before 4pm (excluding Bank Holidays). £2.99 or FREE for orders over £25.

DPD Next Day

1 Working Day

DPD tracked delivery service with a convenient 1-hour time window. We offer same-day dispatch for orders placed before 3pm from Monday to Friday, ensuring delivery from Monday to Friday, excluding Bank Holidays. Terms apply*

Our shipping promise

Free shipping on orders over £25

Get same day dispatch up to 5PM with free delivery on orders over £25

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 77% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,050)

322 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy website.Good offers.Next day…

Easy website.Good offers.Next day delivery.No mistakes.Highly recommended.Thank you WizVape!

May 26, 2026
WizVape logo

Reply from WizVape

Dear Susan,

Thank you for your fantastic feedback. We’re delighted to hear that you found our website easy to use, enjoyed our offers, and received your order with next-day delivery and no issues. Your recommendation truly means a lot to us.

Thank you for choosing WizVape, we look forward to serving you again.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Excellent as always delivered in…

Excellent as always delivered in promised time frame!

May 27, 2026
WizVape logo

Reply from WizVape

Dear Sharon,

Thank you for your continued support and kind feedback. We’re delighted to hear that everything was delivered within the promised timeframe once again. Your loyalty truly means a lot to us.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Clear and easy to use website

Clear and easy to use website; very good prices and prompt delivery 👍
Email updates about order progress & delivery.

May 25, 2026
WizVape logo

Reply from WizVape

Dear Michael,

Thank you for your wonderful feedback. We’re delighted to hear that you found our website clear and easy to use, and that you were happy with our prices, prompt delivery, and email updates throughout the process. Your support is greatly appreciated.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Great prices

Great prices. Free delivery. Bang on!

May 21, 2026
WizVape logo

Reply from WizVape

Dear Simon,

Thank you for your great feedback. We’re delighted to hear that you were happy with our prices and free delivery. Your support is greatly appreciated.

Regards,
Kandi
Wizvape Customer Services Team

Rated 1 out of 5 stars

Avoid...

Avoid.... purchased blaize no ice. Had to chase them after a week. Finally got through and told it was arriving by the end of the week.
Then out the blue the next day get a refund with no communication.
Very poor

May 21, 2026
Unprompted review
WizVape logo

Reply from WizVape

Dear James,

We’re really sorry for the inconvenience you experienced. Unfortunately, we had a brief stock issue with the Blaize No Ice, and despite personally trying to source it, none of our suppliers had it available at the time.

As a result, a refund was issued to avoid any further delay, but we completely understand how frustrating it must have been.

We are expecting to restock this item next week. Please feel free to place an order again, and we will make sure it is processed promptly, along with some complimentary items as a gesture of goodwill.

Thank you for your understanding, and we truly hope to serve you better next time.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

After ordering my vapes

After ordering my vapes, I had a call from them stating one of the vapes was out of stock and I told her just to add one of the ones I ordered. Came today quick service. Thank you

May 20, 2026
WizVape logo

Reply from WizVape

Dear Donna,

Thank you for your kind feedback. We’re glad we could quickly resolve the stock issue for you and that you were happy with the alternative and fast delivery. Your support is greatly appreciated.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Excellent value for money

Excellent value for money, safe and secure with next day delivery.

May 6, 2026
WizVape logo

Reply from WizVape

Dear John,

Thank you for your wonderful feedback. We’re delighted to hear that you found our service great value for money and felt safe and secure, along with enjoying our next-day delivery. Your support is greatly appreciated.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Excellent service

Excellent service. Prompt and efficient.

May 18, 2026
WizVape logo

Reply from WizVape

Dear Jill,

Thank you for your kind feedback. We’re delighted to hear that you found our service prompt and efficient. Your support is greatly appreciated.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars
WizVape logo

Reply from WizVape

Dear Stephen,

Thank you for your kind feedback. We’re delighted to hear that you were happy with our prompt service and product. Your support is greatly appreciated.

Regards,
Kandi
Wizvape Customer Services Team

Rated 1 out of 5 stars

Ordered a Zeus vape tank because my…

Ordered a Zeus vape tank because my existing tank is leaking, this company states that it will be sent out same or next day, 5 days later, still not been dispatched. I phoned today and was informed they are having some stock issues and many who I spoke to was going to speak to his colleagues and get back to me within 10 minutes, 2 hours later still waiting for either a phone call, what's app message or order to be shipped. Not happy

May 7, 2026
Unprompted review
WizVape logo

Reply from WizVape

Dear Mandy,

Apologies for the inconvenience caused and thank you for your patience. We were actively trying to source the Zeus tank for your order; however, despite a supplier confirming delivery yesterday, the stock unfortunately did not arrive as promised.

As a result, we have now issued a full refund for your order. We were waiting for final confirmation from the supplier and only received this update late in the evening. We’re very sorry for the delay and the lack of follow-up, and we completely understand your frustration.

If there’s anything else we can assist you with, please don’t hesitate to get in touch.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Perfect sale as always

Perfect sale as always. Always purchase from wizvape. Best service and prices.
Highly recommend this seller thank you

May 6, 2026
WizVape logo

Reply from WizVape

Dear Margo,

Thank you for your amazing feedback and continued loyalty. We’re delighted to hear that you always have a perfect experience with us and appreciate our service and pricing. Your recommendation truly means a lot to us.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Great service and fast delivery highly…

Great service and fast delivery highly recommend A++++

May 5, 2026
WizVape logo

Reply from WizVape

Dear Darren,

Thank you for your fantastic feedback. We’re delighted to hear that you were happy with our service and fast delivery. Your high recommendation truly means a lot to us.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Couldn't ask for anything more

Huge selection of products with great offers. Fast delivery and easy ordering process

March 1, 2026
WizVape logo

Reply from WizVape

Dear Kat,

Thank you for your wonderful feedback. We’re delighted to hear that you’re happy with our wide product selection, great offers, fast delivery, and easy ordering process. Your support is greatly appreciated.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Super fast delivery!

Super fast delivery!! Great selection of products and the best price I've ever found for nic shots!

April 24, 2026
WizVape logo

Reply from WizVape

Dear Heidi,

Thank you for your fantastic feedback. We’re delighted to hear that you were happy with our super fast delivery, wide product selection, and great pricing on nic shots. Your support truly means a lot to us.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Fast delivery and easy to order my…

Fast delivery and easy to order my favourite vape juice. Thank you.

April 29, 2026
WizVape logo

Reply from WizVape

Dear Lisa,

Thank you for your kind feedback. We’re delighted to hear that you found it easy to order your favourite vape juice and that you were happy with our fast delivery. Your support is greatly appreciated.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Order to door was perfect

Order to door was perfect. Excellent prices too. Will be back to order again in the future.

April 29, 2026
WizVape logo

Reply from WizVape

Dear Will,

Thank you for your wonderful feedback. We’re delighted to hear that everything from order to delivery was perfect and that you were happy with our pricing. We look forward to serving you again in the future.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Great service and choice with really…

Great service and choice with really quick delivery

April 29, 2026
WizVape logo

Reply from WizVape

Dear Pamela,

Thank you for your kind feedback. We’re delighted to hear that you were happy with our service, product choice, and really quick delivery. Your support is greatly appreciated.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Top notch

This company are reliable and always delivered quickly and with a secure tracking from royal mail.

April 8, 2026
WizVape logo

Reply from WizVape

Dear Allan,

Thank you for your kind feedback. We’re delighted to hear that you find us reliable and that your orders are always delivered quickly with secure Royal Mail tracking. Your support is greatly appreciated.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Again on time and in full

Again on time and in full. No problems at all.

April 27, 2026
WizVape logo

Reply from WizVape

Dear Ivan,

Thank you for your continued support and kind feedback. We’re delighted to hear that your order arrived on time and in full with no issues. Your satisfaction means a lot to us.

Regards,
Kandi
Wizvape Customer Services Team

Rated 5 out of 5 stars

Great service

Great service, fab delivery time

April 27, 2026
WizVape logo

Reply from WizVape

Dear Lenningham,

Thank you for your kind feedback. We’re delighted to hear that you were happy with our service and delivery time. Your support is greatly appreciated.

Regards,
Kandi
Wizvape Customer Services Team

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