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WizVape Reviews 

1,053
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 344 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, highlighting the ease of ordering and the helpfulness of the staff. Many people appreciate the remarkably fast and reliable delivery, often receiving their items the next day. Reviewers frequently mention the competitive and unbeatable prices, along with a great selection of products. However, some customers also noted occasional delays in delivery or dispatch, with orders sometimes taking longer than expected to be sent out. A few other people also felt that there were issues with receiving incorrect, missing, or defective items in their orders.

What people talk about most

Delivery service

Consumers find delivery service to be positive, with many reviewers consistently praising the quick and fast... See more

Product

Clients share positive opinions on product, frequently highlighting the good quality, variety, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency, speed, and overall... See more

Order

People report positive experiences with order, often highlighting the ease of the ordering system and quick... See more

Price

Reviewers consistently express satisfaction with the pricing, often highlighting good deals and competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really good choice, great pricing mechanism for multi buy. Super easy to order and lightning fast tracked delivery! Very pleased with Wizvape having found them as an online search and therefore some c... See more

Company replied

Rated 5 out of 5 stars

Amazing deals, prices and can’t fault the delivery times. Always next day delivery and so quick and reliable. Costumer support is unreal. So helpful, caring, loving and giving with everything. B... See more

Company replied

Rated 5 out of 5 stars

Perfect sale as always thank you. Delivery next day is absolutely brilliant. Highly recommend this seller thank you. I will purchase again and again as I have been. Doing. Can't praise them enough... See more

Company replied

Rated 5 out of 5 stars

I ordered my products Monday morning and they arrived tuesday morning! If they don't have enough stock, I always get a phone call and we tweak my order a little (if needed, its very rare this happens)... See more

Company replied


Company details

  1. Electronic Cigarette Store
  2. Battery Store
  3. Tobacco Shop
  4. Vaporizer Store

About WizVape

Written by the company

WizVape offers premium vaping products at competitive prices. Our extensive collection includes the latest vape kits from all the best brands, over 2000 e-liquids in every flavour imaginable, prefilled pod kits, and nic salts from leading brands. We regularly feature exclusive deals and discounts across our entire range. Browse our online store for cheap prices and plenty of deals. Fast UK delivery available on all orders.

Shop by Category

Vape Kits E-Liquids Nic Salts Prefilled Pod Kits

Shop by Deals

5 for £40

Big puff prefilled pod kits from IVG, Lost Mary and more

5 for £50

Big puff prefilled pod kits from Hayati, Insta Max and more

5 for £11

Nic salt e-liquids from Elux, IVG and more

10 for £16

Nic salt e-liquids from Elfliq, Maryliq and more

Delivery Information

Royal Mail 24 Hour Tracked

1-2 Working Days

Enjoy tracked delivery with same day dispatch available Monday to Friday for orders made before 4pm (excluding Bank Holidays). £2.99 or FREE for orders over £25.

DPD Next Day

1 Working Day

DPD tracked delivery service with a convenient 1-hour time window. We offer same-day dispatch for orders placed before 3pm from Monday to Friday, ensuring delivery from Monday to Friday, excluding Bank Holidays. Terms apply*

Our shipping promise

Free shipping on orders over £25

Get same day dispatch up to 5PM with free delivery on orders over £25

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 73% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,053)

327 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very happy with my order

Very happy with my order

December 14, 2025
WizVape logo

Reply from WizVape

Thank you, Mr Carvalho, for your review. I am very pleased to hear you are happy with your order. We really appreciate you taking the time to leave feedback. If you ever need anything else, I am always happy to help.

Warm regards,
Kandi

Rated 5 out of 5 stars

Quick Delivery and Excellent Customer service

I put in an order for some Vape Coils that are now obsolete. I contacted the Customer services as they had a problem locating them. They were quick to respond and found them the following day. I was offered the last few packs which I took advantage of as I wouldn't be able to get hold of them again, they said they would throw an Eliquid in aswell, but I haven't received that yet. I think it is in a separate package with Royal mail caught up in the Christmas mail. The Coils were delivered the next day which seemed very quick for this time of Year.

December 9, 2025
WizVape logo

Reply from WizVape

Thank you, Scott, for your detailed review. I am glad we were able to find the coils for you, especially as they are now hard to get hold of. It is good to hear the delivery reached you so quickly, even at this busy time of year.

Regarding the free eliquid, you are right that Royal Mail can be slower around Christmas. If it does not arrive soon, please let me know and I will look into it for you. Thank you again for your patience and your kind words about our customer service.

Warm regards,
Kandi

Rated 5 out of 5 stars

Fantastic

Fantastic, speedy service and very helpful people to deal with.

December 9, 2025
Unprompted review
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Reply from WizVape

Thank you, Ken, for your lovely 5-star review. I’m really glad to hear you were happy with our service. We always try to be as quick and helpful as possible, so it means a lot to know you had a good experience with us. If you ever need anything at all, we’re always here to help.

Warm regards,
Kandi

Rated 5 out of 5 stars

The company is really good they sell…

The company is really good they sell everything and they put your order through quickly and its gets to you within 1 to 2 days highy recomend

December 5, 2025
WizVape logo

Reply from WizVape

Thank you, Ian, for your lovely 5-star review. I’m really pleased to hear you’re happy with the range of products we offer and that your orders always reach you quickly. We work hard to keep everything well stocked and to get parcels out within a day, so it’s great to know you’re seeing that on your end. Thank you as well for the recommendation — it really means a lot.

Warm regards,
Kandi

Rated 5 out of 5 stars

great vape ice and neat

great vape nice and neat

November 23, 2025
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Reply from WizVape

Thank you, Mary, for your lovely review. I’m really glad to hear you’re happy with the vape and that you find it nice and neat. We always aim to offer products that are easy to use and reliable, so it’s great to know it suits you well. If you ever need help or have any questions, we’re here for you.

Warm regards,
Kandi

Rated 4 out of 5 stars
WizVape logo

Reply from WizVape

Thank you, Sofia, for taking the time to leave your review. I’m glad to hear you’re happy with the product, but I’m sorry it took longer than usual to reach you. We always try to keep our delivery times as quick and reliable as possible, and I appreciate your patience. If you ever need anything or have any questions, we’re here to help.

Warm regards,
Kandi

Rated 5 out of 5 stars

I have been getting my liquid

I have been getting my liquid, from this company, for awhile now.
I order my stuff and its here, in 3 days.

December 4, 2025
Unprompted review
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Reply from WizVape

Thank you, Margaret, for your lovely review and for sticking with us for so long. It means a lot to hear that your liquids always reach you within a few days and that you can rely on us each time you order. We really appreciate your continued support. If you ever need anything at all, we’re always here to help.

Warm regards,
Kandi

Rated 5 out of 5 stars
WizVape logo

Reply from WizVape

Dear Mark

Thank you so much for your kind feedback! 😊

We're glad to hear that you are happy with our delivery. If you ever need anything else, we’re always here to help.

Wizvape customer service team

Rated 5 out of 5 stars

Great price ( voopoo drag X pro)

Great price ( voopoo drag X pro)
Quick delivery via royal mail
All round good service

December 1, 2025
WizVape logo

Reply from WizVape

Dear Kevin,

Thank you for the great review! We're really glad to hear you were happy with the price, quick Royal Mail delivery, and overall service. Enjoy your Voopoo Drag X Pro, and feel free to reach out anytime you need us!

— WizVape Customer Service Team

Rated 5 out of 5 stars

Excellent service

Excellent service

December 1, 2025
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Reply from WizVape

Dear Laiba

Thank you so much for your kind feedback! 😊

We're glad to hear that you are happy with our service. If you ever need anything else, we’re always here to help.

Wizvape customer service team

Rated 5 out of 5 stars

Arrived fast and as described Happy 😊

Arrived fast and as described Happy 😊

November 17, 2025
WizVape logo

Reply from WizVape

Dear Mark

Thank you so much for your kind feedback! 😊

We're glad to hear your order arrived quickly and as described. If you ever need anything else, we’re always here to help.

Wizvape customer service team

Rated 5 out of 5 stars

The prices are THE CHEAPEST on line !!!

The prices are THE CHEAPEST on line and in store I bought hayati juice and they are bang on original.
And I save ££££ every month.
Orderd Friday received package sat morning.
Got a royal mail tracking number within hours .
cheers guys .

November 29, 2025
Unprompted review
WizVape logo

Reply from WizVape

Hello Abu,

Thank you so much for the amazing feedback! 🙌

We're really glad to hear you're loving the genuine Hayati juices and saving money each month — that’s exactly what we aim for. Super happy the delivery was fast and smooth too!

We truly appreciate your support. Cheers to many more orders! 😊

Rated 5 out of 5 stars

There was a problem with the order but…

There was a problem with the order but it was sorted our swiftly and considerately got nothing but admiration for the team thanks

November 25, 2025
WizVape logo

Reply from WizVape

Dear David,

Thank you for your understanding and kind words! We're really glad we could resolve the issue for you quickly and smoothly. Your appreciation means a lot to the team.

With regards,
WizVape Customer Service Team

Rated 5 out of 5 stars

100% recommend wizvape 👌

I ordered my products Monday morning and they arrived tuesday morning! If they don't have enough stock, I always get a phone call and we tweak my order a little (if needed, its very rare this happens). Overall, I always have a good experience with wizvape 😊 much better service and price than going to a shop!

November 24, 2025
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Reply from WizVape

Dear Cassandra,

Thank you so much for your lovely review! We’re delighted to hear that your order arrived the very next morning and that our team keeps you updated whenever stock adjustments are needed. Your continued trust and kind words mean a lot to us.

We’re glad to know you always have a great experience with WizVape — and we’ll keep doing our best to offer fast delivery, great service, and unbeatable prices. 😊

With regards,
WizVape Customer Service Team

Rated 5 out of 5 stars

Unbeatable company

WizVape is, as always, impeccable with their service. Made my order online, very easily and had my delivery within 24 hrs! Fantastic. And their prices are unbeatable. These are always my 'go to' company. Excellent

November 21, 2025
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Reply from WizVape

Dear Barbara,

Thank you so much for the outstanding feedback! We’re thrilled to hear that you consistently have a great experience with us—from easy ordering to fast delivery and unbeatable prices. It means a lot that we’re your go-to company.

We truly appreciate your continued trust and support.

With regards,
WizVape Customer Service Team

Rated 5 out of 5 stars

Great value and fast delivery

Great value and fast delivery

November 21, 2025
WizVape logo

Reply from WizVape

Dear Neil,

Thank you for your great feedback! We’re glad to hear you were happy with the value and the fast delivery. We appreciate your support and look forward to serving you again soon.

With regards,
WizVape Customer Service Team

Rated 5 out of 5 stars

Keep coming back because their customer…

Keep coming back because their customer service is top notch, cheap deals, and shipping/delivery is very quick!

November 21, 2025
Unprompted review
WizVape logo

Reply from WizVape

Dear Carley,

Thank you so much for your wonderful feedback! We’re thrilled to hear that our customer service, pricing, and fast delivery keep you coming back. We truly appreciate your loyalty and support!

With regards,
WizVape Customer Service Team

Rated 5 out of 5 stars

Easy ordering

Easy ordering. Fast delivery
Couldn’t ask for more.

November 18, 2025
WizVape logo

Reply from WizVape

Dear Anne,

Thank you for your kind feedback! We’re delighted to hear you found ordering easy and delivery fast. Your satisfaction is exactly what we aim for!

With regards,
WizVape Customer Service Team

Rated 5 out of 5 stars

Excellent Fast Service

November 2, 2025
WizVape logo

Reply from WizVape

Dear Leanne,

Thank you for your kind feedback! We’re delighted to hear you’re happy with our fast and excellent service.

With regards,
WizVape Customer Service Team

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