WJF Gas Services Ltd Reviews 45

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Our old boiler had broken down in the recent cold snap and we urgently needed a replacement. We called WJF and Billy came out to us and emailed a competitive quotation within 2 hours of our call. The... See more

Rated 5 out of 5 stars

Follow a complete mess up by British GAS, we needed a replacement boiler pdq. The quote from Billy at WJF was detailed and and fully explained to us all at an acceptable price. The work was arranged w... See more

Rated 5 out of 5 stars

The WJF team was prompt, efficient, and very professional. Billy and team got the job done within a day - a full gas boiler replacement including a power flush of the whole heating system. Billy was a... See more

Rated 5 out of 5 stars

Having used WJF Gas for the replacement of our gas boiler a few months earlier, when just before Christmas we noticed a leak problem with our hot water tank we contacted WJF Gas who arranged for som... See more

Company details

  1. Plumber

Information provided by various external sources

We are a local business providing high quality plumbing and heating services. We cater to all domestic plumbing, central heating services and gas service requirements. We guarantee a personal service and are happy to discuss your needs without obligation. We are proud of the fact that much of our work comes from “word of mouth” and that we are a local business which offers a high standard, professional service. Our reputation has been developed through hard work and reliability. Our customers’ needs are met promptly with the minimum of fuss and in the quickest time possible.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

45 reviews

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Rated 5 out of 5 stars

Professional service

WJF installed a replacement boiler for us with speed, efficiency and care. I would definitely use them again in the future and recommend them as trustworthy and professional.

August 19, 2024
Unprompted review
Rated 5 out of 5 stars

WJF repaired a fault on our boiler…

WJF repaired a fault on our boiler within 24hrs (the time to get the new part). They arrived when they said they would, did the job with the minimum of fuss and cleaned up before they left. Recommended

August 9, 2024
Unprompted review
Rated 5 out of 5 stars

Pipe repairs in kitchen…

I had called the washing machine installers from the company I bought it from and they ended up breaking my kitchen pipe. Thankfully my neighbours told me about WJF services and I called up Billy and explained the emergency and that I needed plumber services the same day. I was quoted a reasonable fees and within a few hours the issue was attended to. Ollie arrived and repaired the pipes and connected the washing machine. He checked there were no leaks or issues. I am extremely happy with the politeness, friendliness and professionalism displayed by this company. Very reliable and certainly recommended to anyone who needs their services 😊

August 1, 2024
Unprompted review
Rated 1 out of 5 stars

Never got back to me with a quote.

Was looking for a local company to fix a piping issue, they visited to check out the problem then didn't get back to me with a quote as promised even after emailing a couple of times.

Obviously too busy or didn't want to take the job on - would have preferred a bit of honesty instead of waiting. Took his ideas and went elsewhere!

March 14, 2024
Unprompted review
WJF Gas Services Ltd logo

Reply from WJF Gas Services Ltd

Thank you for sharing your feedback.

Please know that your experience was an exception. As you can see on our other reviews this is very unlike us and we are known for taking ownership and caring deeply about our customers.

We're sorry to hear that your experience was not up to standards.

Rated 5 out of 5 stars

First class service.

First class service.Splendid team of professionals who carried out out boiler replacement without fuss and left no evidence that they had ever been there.
Great firm

April 8, 2024
Unprompted review
Rated 5 out of 5 stars

5-star boiler service

WJF was recommended by my next door neighbour and I wasn't disappointed. Gas engineer Ollie provided a friendly and professional service. He took his time checking the boiler and bled the radiators without making a mess.

Will definitely use again.

March 20, 2024
Unprompted review
Rated 5 out of 5 stars

What a great job

What a great job, had a new Worcester Bosch replacment boiler fitted by Billy and his aprentice, they arrived as arranged and started by protecting our floors. The work was carried out all in 1 day with a further visit 2 days later for the flush through. I am more than happy with their work and the finish is excelent, clean and tidy. Look forward to seeing them for the service later in the year.

February 7, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent and professional service

Excellent service - very happy!
From start to finish we received a really professional service. We needed a replacement boiler. We contacted Worcester Bosch Thursday evening, we were put in contact with WJF Gas Services, and had a new boiler the following Monday. Communication was great throughout, the boiler was registered by WJF and we received all the paperwork the same day of installation. The job was carried out by John and his assistant. They arrived on time, were really professional throughout, laid down protective coverings on the floors and kitchen surfaces, were very tidy, thoroughly checked all appliances were fully working before departing.

February 5, 2024
Unprompted review
Rated 5 out of 5 stars

Boiler replacement

We had the pleasure of working with Billy and his team at WJF Gas, and I cannot recommend them highly enough. From start to finish, their service was exceptional and their expertise in the field was evident.

Our boiler had suddenly broken down, leaving us without hot water or heating. In our moment of panic, Billy promptly arrived at our property to assess the situation. He carefully inspected our home and provided us with valuable recommendations for a suitable boiler replacement. What impressed us the most was Billy's willingness to patiently answer all of our questions, including the technical ones, ensuring that we fully understood the options available to us.

Without delay, Billy and his team installed the new boiler the very next day, as promised. Not only did they arrive promptly, but their work was of the highest quality. The installation was carried out with great attention to detail, leaving no cracks or damage on our exterior wall. Billy's expertise and craftsmanship were evident, as he managed to fit the new boiler seamlessly into the existing spot, making it appear as though it was a clean and effortless swap.

Moreover, Billy went the extra mile by efficiently removing our old boiler and providing a comprehensive service report on it. It was evident that he takes pride in his work and ensures that everything is done to the highest standards.

The exceptional service did not end with the installation. Billy and his team provided excellent post-sales support, addressing any concerns we had and ensuring that we were fully satisfied with our new boiler.

In conclusion, I highly recommend Billy and his team at WJF Gas. Their professionalism, expertise, and attention to detail are second to none. If you're in need of a gas engineer who delivers outstanding results, look no further. Thank you, Billy, for your exceptional service!

July 17, 2023
Unprompted review
Rated 5 out of 5 stars

Replacement boiler

I am usually skeptical about companies with 5 star reviews but in this case it is justified.
We had our back boiler replaced with a new boiler which was located in our loft bedroom. This involved rerouting the gas supply on the outside of the house. The work was carried out with great professionalism and courtesy. Unforeseen issues arose during the installation but all were dealt with in a calm manner and nothing seemed to be too much trouble.
The workmen were very respectful of our property and everything was left clean and tidy.
The new boiler works well and we couldn't be more pleased with the outcome.
WJF Gas were the most competitive of the 3 quotes we obtained.

October 8, 2021
Unprompted review
Rated 5 out of 5 stars

Great price and great service.

We had a boiler breakdown and Billy came to the rescue. He installed an efficient Worcester Bosch boiler that came with a 10 Year warranty. The job was carried out in one day and he was very tidy. Would highly recommend.

May 10, 2020
Unprompted review
Rated 5 out of 5 stars

excellent company

Billy from WJF was a pleasure to deal with. We had a boiler breakdown during this horrible Covid lock down but he came out quickly and efficiently and got us up and running with heating and hot water in no time. Very polite and reliable company to work with, thank you

May 2, 2020
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

I am a landlord of a number of properties and have used WJF Gas Services to look after all of them. I have never had a problem with them and the feedback I get from my tenants is always very positive. Whenever I place a call out it is actioned very quickly.

April 27, 2020
Unprompted review
Rated 4 out of 5 stars

Very good and reliable

I have worked with Billy for many years. His work is very good and he is reliable and friendly.
He does all the plumbing and gas certificates for my small property portfolio.

April 27, 2020
Unprompted review

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