WJMTech LTD Reviews 442

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, often noting that items like PCs and laptops are in excellent condition, sometimes even exceeding expectations for their grade. Many consumers highlight the prompt and efficient delivery service, with products arriving quickly and well-packaged. The value for money is also frequently mentioned, with people finding the refurbished items to be a worthwhile investment. However, some customers also noted issues such as receiving incorrect components, like a wrong case or a broken WiFi dongle. There were also occasional reports of PCs crashing or having operating system issues, and a few instances where delivery was delayed or items did not arrive as expected. A small number of people expressed concerns about the quality of certain internal components, such as RAM, motherboard, and PSU, suggesting they were lower-end options.

What people talk about most

Product

Clients share positive opinions on the product. Many reviewers are happy with the quality and performance of... See more

Quality

Reviewers highlight positive aspects of quality. Many customers are satisfied with the excellent and high... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many customers praise the speedy and fast... See more

Value for money

Customers consistently note positive experiences with value for money. Many reviewers found the products to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was not sure of refurbished before and so hesitant , having read bad reviews. However, Having discovered WJM tech LTD I discovered a gem . My transaction was ultra smooth, I was upgraded, and Jam... See more

Rated 5 out of 5 stars

Absolutely brilliant service from start to finish. This company really excels at customer service - everything was absolutely first rate. From help with placing the order, being flexible regardi... See more

Company replied

Rated 5 out of 5 stars

Recently purchased for teen. Teen report - Good laptop, decent quality, good price. Happy teen. My report - Easy order process, well packaged, works fine, good value for money. Pleased with process... See more

Rated 5 out of 5 stars

From beginning to end they've gone above and beyond for me, especially James who was really quick with responding and helping me out. My old address was used as I forgot to update my PayPal, but they... See more


Company details

  1. Computer Store

Information provided by various external sources

WJMTech is a top rated re-seller of refurbished computers, laptops and gaming PC's. We test each item carefully prior to dispatch which is always with DPD's Next Day Tracked service. We provide a 365 day Warranty as standard.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

442 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 4 out of 5 stars

Sticky top cover!

Laptop arrived promptly - when opened, the bubble wrap it had been packed in was firmly stuck to the top cover. Resolved amicably with WJMTech LTD.
Otherwise the laptop is pristine and good value for money.

April 15, 2024
Rated 1 out of 5 stars

No customer service!

No customer service!! Had no reply! Phoned 3 times left message no reply ! Emailed several times no reply ! Paid £130 pounds on a faulty computer 💻!!

March 10, 2024
Rated 5 out of 5 stars

Excellent Service

The service was superb. From the point of placing my order to the delivery of the product, they did everything exactly as they said they would.

February 26, 2024
Rated 3 out of 5 stars

Bought 2 HP Elitedesk 800 G2 SFF 6700…

Bought 2 HP Elitedesk 800 G2 SFF 6700 Windows 11 PC's. Although both PC's booted up they did work not with the monitors. I purchased 2 more monitors (second hand but only 3 years old) and the same thing happened lots of lines on monitor screen which seemed to be repetition of the same picture but unable to do anything. However after just random clicking on the screen it came to life and is still ok. However after trying several times to contact seller for advice as to what is happening there is no reply..... so do not expect to connect this computer to your monitor with no problems you may be disappointed. Apart from that computer now works well and I am pleased with computer so far.

February 1, 2024
Unprompted review
Rated 5 out of 5 stars

Good communication

I was kept informed at all times of order status and although on this occasion there was no available stock refund was immediate. Excellent customer service.

February 9, 2024
Rated 5 out of 5 stars

HP pc

I was a bit worried that the packaging looked a bit amateurish. But inside it was secure well packed and in excellent condition. Everything was as included as advertised and when plugged in worked perfectly. No complaints

January 27, 2024
Rated 4 out of 5 stars

Excellent customer service

Whilst I had issues with the initial package that arrived the support was impeccable and sorted immediately. The customer service is 5 star.

January 29, 2024
Rated 5 out of 5 stars

A nice upgrade

I recently ordered a pc from this company and we then got told that one of the parts that I requested for the pc to have would not fit in the case, so they kindly advised us before proceeding with an upgrade to a better graphics card and a bigger case.

January 28, 2024

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