Great communication with the team when asking for information on the equipment. kept up to date with delivery and they even came and set it up for me as well
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We recently bought a turbo trainer from WKG and unfortunately, it developed an issue. However, after emailing the team at WKG, I received a call within 24 hours from Jon who did some trouble shootin... See more
Purchased new Zycle smart trainer following a quick online chat with these guys to check it meets my requirements. Ordered, paid and was delivered following day! Set up was easy, did have a few questi... See more
Very good customer service. No conplaints with the product so far. However, delivery from UPS is rubbish. They kept leaving mails saying I missed delivery when in fact I'm at home in all occassions an... See more
Company details
Written by the company
Professional fitness equipment for home, garage, tactical services and professional sports
Contact info
United Kingdom
- 01908041522
- info@wkgsports.com
- wkgsports.com
4.8
Excellent
174 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Ordered on 30/12 so expected a delay in…
Ordered on 30/12 so expected a delay in dispatch. Order dispatched on the 4/1 so was pleased with that. Slight delay with UPS delivery but put that down to new lockdown.
January 7, 2021
I needed a lot of help regarding what…
I needed a lot of help regarding what bike would fit on the turbo trainer before purchasing and Peter and Jon provided outstanding customer support to help me. Thank you both. Delivery was very fast.
January 6, 2021
Unprompted review
Jon has been fantastic
Jon has been fantastic! Literally couldn't have asked for better customer service when buying the turbo trainer. Even took the time to ring me to check everyone was OK with my own personal areas I had made in setting it up to get it all working correctly!
Thanks :)
January 5, 2021
Unprompted review
Fast service
Fast service, item arrived safely and in good condition. Worked as described in advert. Very fair price. Very happy!
January 5, 2021
Great product and service!
Product arrived on time as described and, so far, everything seems to be functional!
January 4, 2021
Amazing customer service.
Amazing customer service.
Very help with queries and and highly responsive over the webpage chat. WKG’s top priority is the customers buying experience with them.
The Zycle trainer setup is easier compared to other trainers in the price range.
Thanks WKG team.
December 31, 2020
Positive response
Positive response, received within 2 days, 2 days before estimated delivery date. Item complete and well packaged.
Highly recommended.
December 19, 2020
The trainer arrived in good time and…
The trainer arrived in good time and was easy to put together.
Very clear instructions for attaching the bike and it synced with my Bkool account very smoothly.
December 18, 2020
Great customer service and friendly
Great customer service and friendly, helpful assistance with any queries or issues
December 15, 2020
Great customer service by Jon over the…
Great customer service by Jon over the chat box. Warm, engaging and very supportive. The trainer is fantastic. Easy to set up and Bkool is great. Didn’t realise how hard virtual training was...
December 11, 2020
Overall great service
Smooth transaction, good customer service and quick delivery. Product is of good quality at a competitive price. Woulx recommend this company
December 8, 2020
Great service.
December 8, 2020
Excellent and professional help with…
Excellent and professional help with pre purchase queries.
Prompt delivery
December 7, 2020
Excellent service
Excellent service - got in touch with me when they saw a potential error in my order. They corrected it and gave me a discount! Fast delivery and high quality, great value products. Highly recommended.
December 1, 2020
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