WLC Online AuctionsReviews 

2,115
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 270 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high-quality items available, often at prices below retail, and appreciate the clear descriptions that match the received products. The delivery service is frequently highlighted for its speed, careful packaging, and reliable tracking, ensuring items arrive safely and promptly. Many people find the overall service tremendous, noting the efficient communication and helpful staff who make the process smooth from start to finish. Reviewers also commend the user-friendly website and the straightforward bidding process, which is easy to navigate and keeps them updated on their bids. However, some customers also noted that while auction and delivery fees are clearly displayed, it's important to be aware of these additional costs.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the quality, value, and variety of... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the impressively fast and swift... See more

Service

Consumers find service to be positive, describing it as excellent, reliable, and accessible, with many... See more

User experience

Clients share positive opinions on user experience, consistently describing it as easy, smooth, and... See more

Website

Customers had positive experiences with the website, finding it easy to navigate with clear instructions,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These guys are so trustworthy and honest. I’ve bought everything from WLC, including signed memorabilia, Rolex watches, diamond earrings and Ray-Ban sunglasses and never been disappointed. Great... See more

Company replied

Rated 5 out of 5 stars

I’ve bought several items from WLC, the latest being a pair of new, unworn 1.8ct diamond solitaire earrings set in 18ct white gold. Extremely happy that I got them for around half of retail price... See more

Company replied

Rated 5 out of 5 stars

I’ve now won two lots from WLC - Creed aftershave and an automatic watch winder. Both were won at well below RRP, meaning I got 2 fantastic bargains. Got a call on the next working day confirmin... See more

Company replied

Rated 5 out of 5 stars

Absolutely fantastic auction site. This was my first time using it, and I successfully won an item through the bidding process. The website was easy to navigate, with clear instructions that made... See more


Company details

  1. Online Auction Service
  2. Handbags Shop
  3. Jeweler
  4. Online Marketplace
  5. Watch Store

Written by the company

WLC Auctions is one of the UK’s most established online auction platforms, running weekly live and online auctions since 2012. We’ve successfully sold over 2.5 million lots to buyers across the UK and overseas, supported by more than 900,000 registered bidders and over 600,000 social media followers. Our focus is quality and trust. We handle a wide range of premium items — from cars and properties to fine art, luxury watches, diamond jewellery, home furnishings, memorabilia and more — providing both buyers and vendors with an unrivalled marketplace for value, authenticity and service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(2,115)

249 reviews in the last 12 months

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Rated 5 out of 5 stars

The auction is well run and the items…

The auction is well run and the items are as described to a good quality. The issue i have with them is the postage costs. I bought 4 items, which I received in the same box, but they still charged me £7 postage for EACH of the 4 items. This needs to be looked at as it appears fraudulent.

Further to the above entry. I had a phone call from one of the owners who explained to me the reason for the over charging. If you are successful and win multiple bids, could you please ring them or email them and they will reduce the postage charges if they are able to get all the items, you have won, into one box. I am very impressed that one of the directors went out of their way to address the matter and sign post me into how to proceed in the future regarding multibids. 😀

December 14, 2025
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Nelly,

Thank you for taking the time to leave your feedback and for acknowledging that the auction is well run and that the items were as described and of good quality — that is appreciated.

Regarding postage, each lot is invoiced individually as standard, as many items cannot be combined due to size, fragility, insurance, or storage location. That said, if multiple smaller items are successfully dispatched to the same address, we are happy to review the delivery charges and refund any overpayment.

In your case, since the items were sent in a single parcel, we can look into and resolve this. If you contact us directly with your account details or invoice number, we will assess it promptly and arrange a refund of the applicable delivery costs.

We are well known for our customer service and encourage buyers to contact us directly so we can address any issues promptly and fairly.

Kind regards
Wayne
WLC Auctions

Rated 5 out of 5 stars

Earrings

Always on time and a great team

December 17, 2025
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Brian,

Thank you for your review. We’re pleased to hear everything arrived on time and that you’ve had a great experience with the team. We look forward to assisting you again soon.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

Firrst transactionDid my first transaction with this…

Did my first transaction with this company last week. I won the three items I wanted. They were delivered here earlier today. Great service, great delivery. The items were in mint condition exactly as they stated. I cannot praise them higher. I will be partaking of their auctions every time there is a new one. Saved a fortune and made 3 of my grandkids very happy.

December 18, 2025
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Keith,

Thank you for such a fantastic review. We’re delighted your first transaction went so smoothly and that all three items arrived quickly and exactly as described. It’s wonderful to hear you saved a fortune — and even better that it made your grandchildren so happy.

We really appreciate your kind words and look forward to seeing you take part in many more auctions.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

Highly recommend,the best service and…

Highly recommend,the best service and very serious customer service

December 12, 2025
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Mihai,

Thank you for your review. We’re really pleased to hear you found the service top class and our customer support professional. Your recommendation means a lot, and we look forward to assisting you again soon.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

I have won a few bids now and the whole…

I have won a few bids now and the whole process is so easy and hassle free. Every item I have received has been top quality and great communication and customer care.. Will definitely use in the future

December 13, 2025
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Meg,

Thank you for your lovely review. We’re delighted to hear you’ve had such a smooth and hassle-free experience across multiple wins, and that the quality, communication, and customer care have all been top notch. We really appreciate your support and look forward to assisting you again in the future.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

First time user and everything was…

First time user and everything was exactly as described. Good price for the item and delivered within the 4 days as quoted even so close to Christmas. Will keep on looking on here for future bargains

December 14, 2025
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Bryan,

Thank you for your review. We’re really pleased your first experience with us went exactly as described, with a good price and delivery within the quoted timeframe — especially so close to Christmas. We look forward to having you back browsing for more bargains soon.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

It’s very easy to bid and you don’t…

It’s very easy to bid and you don’t miss out as you get regular reminders

December 7, 2025
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Mark,

Thank you for your review. We’re pleased to hear you found the bidding process easy and that the reminders helped ensure you didn’t miss out. We look forward to assisting you again soon.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

Just bought my first Premium watch and…

Just bought my first Premium watch and I was hesitant at first buying at auction.

I had a few questions about a watch prior to auction and I can honestly say the communication was great. Luckily, I won the watch I wanted and couldn’t wait to get it.

Had a phone call two days after winning, again I asked a few questions about the watch. Graham went and got the watch and confirmed everything to me. I was given an option on delivery and chose the date which best suited.

The watch has arrived today. Really really impressed.

Thank you WLC

December 12, 2025
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Nick,

Thank you for such a detailed and thoughtful review. Buying a premium watch at auction for the first time can feel like a big step, so I’m really pleased to hear that the communication beforehand helped give you confidence.

It’s great that you won the exact watch you wanted, and I’m glad Martin was able to answer your follow-up questions personally and confirm everything directly with the watch in hand. Being able to choose your delivery date is something we’re happy to offer on higher-value items, so I’m pleased that worked well for you too.

Most importantly, I’m delighted to hear the watch arrived today and that you’re genuinely impressed.

Thank you again, and we look look forward to assisting you with any future bids.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

Grab a bargain

Iv'e bought many items from WLC
Over the years and only ever had one issue which was dealt with swiftly and professionally, I was made to feel like i really mattered which was refreshing. The items always come superbly packaged and despatched promptly.
I would recommend to anybody to grab a bargain Vs highstreet costs with these guys.

December 7, 2025
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Johnathon,

Thank you for your message, and I’m sorry you were disappointed. We had a staff member off on Monday, and it usually takes two team members a full day to call through approx 600 invoices, so we weren’t able to complete the usual courtesy calls this week. We do try our best to maintain that standard, but on this occasion it wasn’t possible.

I’m more than happy to sort this out for you — drop me an email, remove the review, I’ll arrange the combined postage for you straight away.

Please email: info@wlconlineauctions.co.uk

Kind regards
Wayne

Rated 5 out of 5 stars

Highly recommended

I've bought many items of furniture and pictures in the past and have only ever received excellent service. As it's coming up to Christmas, I bid on and won some quality whiskey and a bottle of champagne at competitive prices. Received excellent service again. Highly recommended.

December 7, 2025
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi there,

Thank you for your great review. We’re really pleased to hear you’ve consistently received excellent service across both furniture and artwork, and now again with your whisky and champagne wins — perfect timing for Christmas. It’s great to know you’re still finding competitive prices and enjoying the whole process.

We really appreciate the recommendation and look forward to assisting you again soon.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

Good service!

Great experience!

December 6, 2025
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Vito,

Thank you for your review. We’re pleased to hear you had a great experience with us, and we look forward to assisting you again soon.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

Great aftersales support.

Previously encountered an issue with WLC which was resolved by the Director of the business Danielle. She really knows how to give great customer service and I really appreciated her time and effort in resolving my query. Mistakes can happen, but its how they are resolved that makes great customer service. So thank you WLC and Danielle, as I will be a returning customer in the future.

October 12, 2025
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Hugh,

I can’t find any buying account under your name, nor do I see any emails from you. Could you please contact us so I can look into this and assist you further?

info@wlconlineaucitons.co.uk
01704 829191

Kind regards
Danielle

Rated 5 out of 5 stars

Great auction site won a large picture…

Great auction site won a large picture with RRP of £499 for £75 bargain delivered to me within a few days by DPD highly recommend them

November 23, 2025
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Tamara,

Thank you for your great review. We’re delighted to hear you picked up such a fantastic bargain on your picture — that’s exactly what we love to see! It’s also great to know delivery was quick and smooth with DPD.

We really appreciate the recommendation and look forward to assisting you again soon.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

Auctions

Yes very good, go and have a look 😁

December 6, 2025
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Michael,

Thank you for your review. We’re glad you’ve had a good experience — and appreciate the recommendation! 😁
We look forward to seeing you in future auctions.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

Bidding was easy and clear

Bidding was easy and clear, items arrived quickly and intact. Great value and service.

November 23, 2025
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Mick,

Thank you for your review. We’re really pleased the bidding was straightforward and that your items arrived quickly and in perfect condition. Great value and service are exactly what we aim to deliver, and we look forward to assisting you again.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

Great auction site

I have used WLC online auctions several times over the last few years and winning the bids is a great experience. Customer services have always contacted me the following day to congratulate me and confirm delivery details. On an occasion I rearranged delivery to a day that suited me. It’s such an easy process and exciting to receive bidding lots which have been carefully packed. Great customer service and are easily contacted if needed. I would personally recommend WLC online auction and I’m sure I’ll be bidding again soon.

November 23, 2025
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Graham,

Thank you for such a detailed and thoughtful review. It’s fantastic to hear you’ve used WLC over the years and continue to enjoy the experience of bidding and winning. We’re glad our customer service team has consistently supported you, from congratulatory calls to arranging delivery on days that suited you.

It’s great to know your items have always arrived carefully packed and that you find the whole process easy and enjoyable. We really appreciate your recommendation and look forward to seeing you bidding again soon.

Kind regards,
Danielle
WLC Auctions

Rated 5 out of 5 stars

That item that I won arrived promptly

That item that I won arrived promptly, was well packaged and as described. Would recommend

November 16, 2025
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Michael,

Thank you for your review. We’re pleased to hear your item arrived promptly, was well packaged, and matched the description perfectly. We appreciate your recommendation and look forward to assisting you again soon.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

New spin bike

Been a member for a few months but made my first purchase last week . Process very simple and delivery and details all sorted very efficiently. Will continue to browse the catalogue for more bargains .

November 23, 2025
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi David,

Thank you for your review. We’re delighted your first purchase went smoothly and that the delivery and communication were handled efficiently. Great to hear you’ll be browsing for more bargains — we look forward to seeing you in future auctions.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

Next day delivery

Next day delivery. Very professional

December 1, 2025
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Justine,

Thank you for your review. We’re really pleased your item arrived the next day and that you found the service professional throughout. We look forward to assisting you again soon.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

2nd time dealing with WLC and it won’t…

2nd time dealing with WLC and it won’t be the last…. Excellent support throughout the entire process …. Clear concise and safe.

December 2, 2025
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Lee,

Thank you for your great review. We’re delighted to hear your second experience with us was just as positive, and it’s fantastic to know you found the process clear, concise, and safe throughout. We look forward to assisting you again soon.

Kind regards,
Wayne
WLC Auctions

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