While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
West Lothian Feature Walls Ltd is a family-run business specializing in the design, supply, and installation of bespoke media walls, fireplaces, and custom home interiors. Based in West Lothian, Scotland, the company has quickly grown since its founding in 2022, earning a reputation for exceptional craftsmanship, innovation, and a personal, customer-focused approach. At the heart of the business is a commitment to transforming living spaces with beautiful, functional media walls that combine cutting-edge electric fireplaces—such as the premium Gazco and Onyx ranges—with stylish storage, shelving, and modern design. Every media wall is tailor-made to suit each customer’s home, lifestyle, and budget. West Lothian Feature Walls Ltd operates from a dedicated showroom, where customers can explore design options, see fireplaces in action, and receive expert advice. The company also offers modular media walls, giving customers the flexibility to add shelving, storage, or additional features over time—or even dismantle and relocate the wall if they move home. With a focus on quality materials, clean installations, and respectful service, the company prides itself on creating not just stunning feature walls but memorable customer experiences. As an approved Gazco retailer, and with partnerships with trusted suppliers such as Alvic and Egger, West Lothian Feature Walls Ltd delivers premium products alongside genuine, family-driven values. The company is also expanding into product sales for both homeowners and tradesmen, offering media wall kits, fireplaces, ornaments, shelving, and smart lighting—all backed by trade discounts and installer support through its Approved Installer Program and online trade portal.
22c Carmondean Centre, EH548TD, Livingston, United Kingdom
Excellent experience from initial purchase to completion
The media wall exceeded all expectations. The craftsmanship is exceptional, with clean lines, seamless integration, and a beautifully balanced design. It not only elevates the aesthetic of the room but also enhances functionality with smart storage and thoughtful lighting. A truly impressive piece of craftsmanship
My feature wall was completed in time, no mess and communication was first class. Very happy customer.
From start to finish nothing was a problem for West Lothian Feature Walls. We were kept well informed by Claire on the progress, and she couldn't have been more helpful. The installation was quick and hasslefree. We have had so many compliments on our media wall and we are very impressed with the work. Would highly recommend West Lothian Feature Walls. Many Thanks, Angela & Malcolm
Absolutely brilliant company to work with from start to finish, price so reasonable and looks amazing, thanks so much xx
Five star from start to finish workmanship very good Claire was a great help everyone that comes into my home compliments my wall would recommend 10 out off 10 thank you
Andrew is a perfectionist and makes sure you are completely satisfied at the end of the job.
Would highly recommend him and his team.
Great experience! Work done to very good quality and exactly what we needed. Very friendly and helpful staff. Definitely recommended!
Amazing service from start to finish. Nothing is to much trouble and the end result is a fantastic feature in our home.
From start to finish could not be more helpful workmanship is top class and really nice fellas would highly recommend Claire and Andrew can't thank them enough
We have had a media wall installed from West Lothian Feature Walls.
Firstly, the difference here is they have a showroom to visit. I find it difficult to visualise how the media wall will look so a visit to the showroom let me see the products, try out the specifications on the electric log fires and would let me see how a full media wall would look.
It’s a family run business and the owners Claire and Andrew could not have been more helpful. They made it a personal experience and listened to what we were looking for.
We booked an appointment and Andrew visited to discuss our project and measure up.
We then received our quote which we were happy with and booked an installation date.
As arranged the guys turned up on time, lay protection for the hard flooring. The media wall installed that day and we are delighted with the outcome.
If you are interested in a media wall I would definitely recommend you visit Claire & Andrew in their showroom in Livingston.
Reply from West Lothian Feature Walls Ltd
Hi David, thank you so much for your lovely feedback and we will continue to keep looking for ways to improve the services we offer. Our commitment to providing the best service possible will hopefully allow us to grow much more as a family business.
Kind regards
WLFW
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
