WLV Heating Ltd Reviews 278

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 218 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's professionalism, friendliness, and efficiency. Many appreciate the fair pricing and the high quality of work, often noting that the team goes above and beyond to resolve issues and ensure customer satisfaction. The customer service is frequently described as top-notch, with clear communication and timely appointments. However, some people mentioned issues with billing, where an additional charge was added without prior notice, and a few reviewers found the customer service to be rude when queried about pricing discrepancies.

What people talk about most

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the... See more

Staff

Reviewers consistently express high satisfaction with the staff, highlighting their professionalism,... See more

Quality

Customers consistently report high satisfaction with the quality of work. Many reviewers praise the excellent... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the prompt, friendly, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

the plumber(s) were lovely, stayed late to ensure that we wouldn’t be without water overnight and sorted the problem. Didn’t get the other guy’s name but big up the vegan plumbers! thank you Dave!... See more

Company replied

Rated 5 out of 5 stars

Had a gas pipe capped off by WLV heating, the whole process from booking the appointment to paying was 1st class. I was given a choice of dates, all within a week of contacting them. The lad who came... See more

Rated 5 out of 5 stars

I have recently found WLV to service my 2 gas fires, and after a problem with the kitchen sink waste pipe plumbing due to the original bad installation I contacted WLV. Leyton arrived as arranged to c... See more

Company replied

Rated 5 out of 5 stars

This company is outstanding. We had an emergency with a leak on our heating system, they came straight out for us and resolved the problem straight away, saving us a fortune in damage / insurance exc... See more


Company details

  1. Gas Engineer
  2. Gas Company
  3. Gas Installation Service

Written by the company

At WLV Heating LTD, we pride ourselves on our outstanding reputation in the local community as heating specialists. Owned by Ex British Gas engineers with over 45 years experience, we offer Boiler Installation, Services, Repairs, Landlord Gas Safety Certificates, Smart Controls, Power Flushing & Radiator Replacements


Contact info

4.9

Excellent

TrustScore 5 out of 5

278 reviews

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Rated 5 out of 5 stars

WLV tradesmen are always polite and…

WLV tradesmen are always polite and respectful,there workmanship is second to non,they are a top class company,I had a new boiler fitted by them and a gas hob and a boiler service,all first class jobs and i would recommend them to anyone.

January 27, 2026
Unprompted review
Rated 5 out of 5 stars

WLV Heating Wolverhampton

I had WLV Heating service my fire and central heating before Christmas and they did a terrific job. I needed them to return as the fire subsequently developed a fault and they attended promptly and resolved the issue quickly.
Recommended company 👍🏻

January 21, 2026
Unprompted review
Rated 5 out of 5 stars

WLV heating have been servicing my…

WLV heating have been servicing my boiler for a few years now. They are very accommodating when making an appointment with them. They are very polite and professional in their work. They are very thorough in their work and I have no complaints at all.

January 22, 2026
Unprompted review
Rated 5 out of 5 stars

Boiler service

First visit from this company for boiler service. Notification of visit time sent. Unfortunately an emergency occurred prior to my visit but I was updated re arrival time. Engineer apologized on arrival and carried out service with no problem.
Had to ring re minor query following visit but Scott was very reassuring. Would recommend.

January 16, 2026
Unprompted review
Rated 5 out of 5 stars

My boiler broke down I called them at…

My boiler broke down I called them at 8am Monday morning they made me an appointment for that same day in the afternoon and as promised they arrived on time. They did a complete and thorough check on the whole system and also advised me of a manufacturer recommendation to swop a part on safety grounds as my boiler is 17 years old. Currently waiting for parts to arrive.

January 19, 2026
Unprompted review
Rated 5 out of 5 stars

This company is outstanding

This company is outstanding. We had an emergency with a leak on our heating system, they came straight out for us and resolved the problem straight away, saving us a fortune in damage / insurance excess. They then arranged to come back on a later date and re do all of our pipe work so that this didn’t happen again. The guys were really friendly, tidy and didn’t rip us off.
We will be using them for all of our future heating needs and would fully recommend to friend and family.

January 17, 2026
Unprompted review
Rated 5 out of 5 stars

The engineer was helpful and pleasant…

The engineer was helpful and pleasant and serviced the boiler. As the boiler is only one year old it wasn't a difficult task but he did ask if there were any radiator problems. It wasn't a cheap service (but apparently would be cheaper if I took out a maintenance agreement but my boiler has a 5-yr manufacturers guarantee).

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

5 star company

Quick, efficient service. Always polite and courteous , wouldn’t use any other service.

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

WLV Heating Engineers

WLV, arrived within the time frame on the day they offered. The engineers are friendly , and work efficiently and leave no mess after completion of the work. More than happy with the service received, and would recommend them to others. I have used them for approx two years now, and continue to do so.

January 13, 2026
Unprompted review
Rated 5 out of 5 stars

WLV Heating Ltd

Have been with WLV Heating Ltd from the beginning. They are the best in the business and the nicest and most professional guys you could wish to meet. Their work is 10 out of 10. Their knowledge is second to none. If you are looking for a gas boiler specialist or any problems with radiators gas fires and your boiler. Then please do yourself a favour and ring WLV Heating first. Don’t mess about with gas, ask these lads.

January 8, 2026
Unprompted review
Rated 3 out of 5 stars

Disappointed…

Our previous engineer died we were contacted and given this company.Quoted £120 (previously paid £90) queried price but told that it was the best price for a gas fire service. NO mention of VAT. When account came £12 had been added. Queried this and a woman said they would check a recording of our conversation when the booking was made. After a very short time received a revised bill for £120 inc VAT NO apology.In fact the woman was quite rude.

January 6, 2026
Unprompted review
WLV Heating Ltd logo

Reply from WLV Heating Ltd

Dear Mr. Gough,

We sincerely regret to learn that you are disappointed with the service you received. Please be assured that any confusion regarding pricing was not our intention. At WLV, our standard charge for a gas fire service is £132, inclusive of VAT. Since our recent appointment to assist ACS customers following the unfortunate passing of Simon, we have made efforts to adjust our pricing to facilitate a smooth transition, which may have contributed to the misunderstanding. We also apologize for the experience you encountered during your phone call, which does not align with the standards we strive to uphold as a company.

Thanks

Scott

Rated 5 out of 5 stars

Cannot fault these guys absolutely…

Cannot fault these guys absolutely first class service, reliable trustworthy and went the extra mile as we were having 5 new radiators fitted, decorator let us down wall behind radiator should have been painted prior to radiator being fitted - I was speechless when they said “ no problem give me a brush and the paint” can you believe they actually painted behind the radiator for us / Thank you ☺️. From coming out and quoting to the radiator’s been fitted I honestly cannot find fault - will definitely be using them again to do the upstairs radiators later this year - give them a try you will not be disappointed defo 5 star - ⭐ would not hesitate to have them back in the house 👍🏻

September 17, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service!

The guys at WLV Heating were amazing! Thank you so much for all the help. 10/10 work, very happy. Will be coming back for further jobs.

November 13, 2025
Unprompted review

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