WLV Heating Ltd Reviews 279

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 218 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's professionalism, friendliness, and efficiency. Many appreciate the fair pricing and the high quality of work, often noting that the team goes above and beyond to resolve issues and ensure customer satisfaction. The customer service is frequently described as top-notch, with clear communication and timely appointments. However, some people mentioned issues with billing, where an additional charge was added without prior notice, and a few reviewers found the customer service to be rude when queried about pricing discrepancies.

What people talk about most

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the... See more

Staff

Reviewers consistently express high satisfaction with the staff, highlighting their professionalism,... See more

Quality

Customers consistently report high satisfaction with the quality of work. Many reviewers praise the excellent... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the prompt, friendly, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

the plumber(s) were lovely, stayed late to ensure that we wouldn’t be without water overnight and sorted the problem. Didn’t get the other guy’s name but big up the vegan plumbers! thank you Dave!... See more

Company replied

Rated 5 out of 5 stars

Had a gas pipe capped off by WLV heating, the whole process from booking the appointment to paying was 1st class. I was given a choice of dates, all within a week of contacting them. The lad who came... See more

Rated 5 out of 5 stars

I have recently found WLV to service my 2 gas fires, and after a problem with the kitchen sink waste pipe plumbing due to the original bad installation I contacted WLV. Leyton arrived as arranged to c... See more

Company replied

Rated 5 out of 5 stars

This company is outstanding. We had an emergency with a leak on our heating system, they came straight out for us and resolved the problem straight away, saving us a fortune in damage / insurance exc... See more


Company details

  1. Gas Engineer
  2. Gas Company
  3. Gas Installation Service

Written by the company

At WLV Heating LTD, we pride ourselves on our outstanding reputation in the local community as heating specialists. Owned by Ex British Gas engineers with over 45 years experience, we offer Boiler Installation, Services, Repairs, Landlord Gas Safety Certificates, Smart Controls, Power Flushing & Radiator Replacements


Contact info

4.9

Excellent

TrustScore 5 out of 5

279 reviews

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Rated 5 out of 5 stars

Boiler Service

Arrived on time. Professional in his duties. Polite and very clean and tidy. Explained what he was doing and why and told us about future part replacements. Very pleasant.

November 18, 2025
Unprompted review
Rated 5 out of 5 stars

What a superb service from the outset

What a superb service from the outset, my messages were answered promptly. David visited within a few days due to being classified as an emergency, and our boiler was repaired with a new part within a week. I can't thank you enough for such a smooth operation from start to finish in what was a very stressful time for us! The aftercare is also superb.

It is not often you find a business that actually cares after the invoice is settled, and this company go above and beyond expectations.

November 17, 2025
Unprompted review
Rated 5 out of 5 stars

Boiler

So pleased with the work David did on repairing and servicing my boiler. He was very thorough , reliable and was soon back with the part it needed . I would highly recommend WLV plumbing and have even gone on contract with them .

November 20, 2025
Unprompted review
Rated 5 out of 5 stars

Boiler repair

Adam came at the appointed time, diagnosed the fault and replaced the part in less than an hour.
It’s great to have hot water coming out of the taps again.
Reasonable price and excellent service again.

November 17, 2025
Unprompted review
Rated 5 out of 5 stars

Booked this company on recommendation…

Booked this company on recommendation for a Boiler Service & water not hot enough problem. Came on the day he said. Asked him to let me know when about half an hour away & he did. Did service & fixed the issue. Excellent!

November 19, 2025
Unprompted review
Rated 5 out of 5 stars

Moving boiler & installing a new shower

WLV heating installed a new shower in a spare bathroom but they had a complex task to move the central heating boiler and water tank.
They planned everything and did it on schedule, we're very happy with the end result.

November 6, 2025
Unprompted review
Rated 5 out of 5 stars

Had my boiler serviced by WLV

Had my boiler serviced by WLV, had a message from Scott with an ETA of what time he would arrive. Friendly and knowledgeable, no mess left at all everything was good. Will use again.

November 17, 2025
Unprompted review
Rated 5 out of 5 stars

Boiler Service & Radiator installation

I found the initial quotation and booking process very straightforward and found the price quotation reasonable for the work that was carried out.
On the day the engineers were friendly and did a good job servicing the boiler, installing a radiator and cleaned up well afterwards.
In summary I would certainly use WLV Heating Ltd and would recommend them to anyone else for boiler related work.

November 7, 2025
Unprompted review
Rated 5 out of 5 stars

WLV saved the day 😀

I was in desperate need to get my boiler fixed as we had no heating and without hesitation david came and the easy option would have been a new boiler but Dave said he could re build it with a few new parts and came out the following day and did just that . Anyone else would have said new boiler ( easy option Amd more money in there pocket ) but not this company . They are very friendly and trust worthy and I highly recommend.
5 star company

November 6, 2025
Unprompted review
Rated 5 out of 5 stars

Boiler service with WLV Heating Ltd.

I booked a boiler maintenance inspection by WLV after reading the excellent reviews on line. Scott sent me a text providing me with an ETA and he was bang on time. He proved to be a top man: very professional, very thorough, friendly and polite. He carried out a 5 year service on my boiler and gas fire and provided me with a breakdown of what he had done. I was so impressed, I set up a direct debit for another service for next year with WLV. In doing so, I received a 50% discount on my already competitively priced bill.

November 11, 2025
Unprompted review

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