Fast and efficient from ordering online to delivery to my door. The slippers were exactly what I ordered. Stylish, warm and comfortable.
Company replied
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See what reviewers are saying
Sandals arrived promptly but unfortunately had to return through no fault of west midland co. Received a replacement pair but same thing happened had to return these. All very business like so can't... See more
Company replied
When my wifes delivery of slippers were received, she found them 1 size too big. I am not very good on comps. so I phoned the company& spoke to a very understanding man who took imeediate action, & so... See more
Company replied
Shoes arrived today beautifully packed. They are to wear at my daughter’s wedding & I am so pleased with them. Managed to get them cheaper with West Midland Shoe Company than I could anywhere else. Co... See more
Company replied
Company details
Written by the company
West Midland Shoe Company is a family run business from the Midlands in the UK. We believe in quality and value which can be seen in our brands, Adesso, Capollini and Free Spirit which we supply to a global market.
Contact info
West Midland Shoe Company, ST14 8HU, Uttoxeter, United Kingdom
- 01889561790
- info@wmsc.co.uk
- wmsc.co.uk
Reply from West Midland Shoe Company
Hi Helena
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We are so sorry that you had to return your Kelsey Boots.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
Best Wishes
WMSC Customer Service Team
Reply from West Midland Shoe Company
Hi Lynda
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you enjoy your Paxton Boots in this colder weather we are having.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
Best Wishes
WMSC Customer Service Team
Reply from West Midland Shoe Company
Hi S Graham
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you enjoy your Bexly Slippers and they keep your feet cosy.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
Best Wishes
WMSC Customer Service Team
Very happy mum of the bride.e…
Purchased a pair of cappollini shoes and matching bag for my daughters wedding. The staff were extremely helpful and spent a lot of time helping me to match them to my outfit. The shoes and bag are of a very high quality and look very stylish. I was delighted with my purchase.
December 7, 2023
Reply from West Midland Shoe Company
Hi Alison
Thank you for taking the time to write us a 5* review.
It was lovely to meet you and help match our shoes to your outfit.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you enjoy wearing your Faith Shoes and have a fabulous time at the wedding.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
Best Wishes
WMSC Customer Service Team
When my wifes delivery of slippers were…
When my wifes delivery of slippers were received, she found them 1 size too big. I am not very good on comps. so I phoned the company& spoke to a very understanding man who took imeediate action, & sorted out my problem. He should be acknowlged,thankyou Ron Peckover.
December 11, 2023
Reply from West Midland Shoe Company
Hi Ronald
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We also try to offer that Personal Service where we can.
We hope your wife now enjoys the correct size Maria Sandals.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
Best Wishes
WMSC Customer Service Team
Very good customer service
December 11, 2023
Reply from West Midland Shoe Company
Hi Ann
Thank you for taking the time to write us a 5* review.
With us being small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you enjoy your Verity Elastics.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
Best Wishes
WMSC Customer Service Team
Fantastic Customer Service…
I did not realise the Uttoxeter premises was not a shop but, the staff were fantastic and helped me choose 2 pairs of boots
Well done I have already recommended you to other people
December 1, 2023
Reply from West Midland Shoe Company
Hi Carole
Thank you for taking the time to write us a 5* review.
It was Lovely meeting you and thank you for recommending us to your friends.
With us being small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you enjoy your Punter & Greta Boots and now you know you can pop in anytime we hope to see you again.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
Best Wishes
WMSC Customer Service Team
Love the shoes
Love the shoes. Customer service is excellent - delivery within days. And best of all - a UK based company.
December 8, 2023
Reply from West Midland Shoe Company
Hi Non
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you enjoy your Poppy Slippers and they keep your feet cosy.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
Best Wishes
WMSC Customer Service Team
This is the second pair of boots I've…
This is the second pair of boots I've bought from WMSC. Love them. Speedy delivery too.
December 6, 2023
Reply from West Midland Shoe Company
Hi Terri
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We are so happy that you have ordered from us several times before and the fact you are in the States is just amazing.
We hope you enjoy your Paxton Boots.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
Best Wishes
WMSC Customer Service Team
Perfect shopping experience
My order was delivered promptly and I am delighted with the good quality boots. They fit perfectly and are very comfortable.
December 5, 2023
Reply from West Midland Shoe Company
Hi Susan
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you enjoy your Hattie Boots this winter and many more to come.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
Best Wishes
WMSC Customer Service Team
Cool Looking, Comfortable Shoes!
I first ordered from West Midland a few months ago to get 2 pair of Adesso shoes to wear before and after golf. The shoes were so comfortable I re-ordered 2 more times to get a variety of comfort shoes! They are so cute and comfortable! The online experience was easy and when I submitted a question they replied quickly. The shipping was good too and while the shipping costs were not inexpensive, the cost of the shoes made up for it, so overall it was very reasonable.
November 26, 2023
Reply from West Midland Shoe Company
Hi Terri
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We are so happy that you have ordered from us several times before and the fact you are in the States is just amazing.
We hope you enjoy your Caitlin, Ezra, Paris & Deena Elastics.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
Best Wishes
WMSC Customer Service Team
Great boots
Good prompt delivery. I love these boots and have bought them for a few years now. A good quality product, comfortable and hard-wearing.
December 1, 2023
Reply from West Midland Shoe Company
Hi Shelly
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you enjoy your New Paxton Boots.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
Best Wishes
WMSC Customer Service Team
Reply from West Midland Shoe Company
Hi Lorna
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you enjoy your Sabrina Shoes & Bag.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
Best Wishes
WMSC Customer Service Team
5 days ago
Excellent service and comfortable
Reply from West Midland Shoe Company
Hi Penny
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised and the fact that you have ordered from Spain as well is great.
We hope you enjoy your Maeve Slippers.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
Best Wishes
WMSC Customer Service Team
5 days ago
Excellent service and comfortable
Reply from West Midland Shoe Company
Hi Noop
I'm really sorry you feel this way. We have many processes and a dedicated team in place to keep the website as accurate as possible but despite our best efforts, I'm afraid we are only human in the end, and very occasionally stocking errors do occur.
I hope you will give us another chance in the future to make up for this disappointment.
Best Wishes and Merry Christmas
WMSC Customer Service Team
Great shoes
The Adesso shoes are practical but stylish. Delivery was fast and efficient. Highly recommend.
November 22, 2023
Reply from West Midland Shoe Company
Hi Bebs
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised and the fact that you have ordered from Spain as well is great.
We hope you enjoy your Ezra, Caitlain & Layla Elastics.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
Best Wishes
WMSC Customer Service Team
Excellent service and comfortable shoes
I have bought ankle boots, shoes and sandals from this company. The leather in the shoes is very comfortable.I have never had to 'break the shoes in', and they have been comfortable the first time of wearing. The sizes are true and there is a good variety of colours and styles.
Customer Service is excellent, ordering online is easy and delivery is prompt. I am very pleased with my purchases.
November 29, 2023
Reply from West Midland Shoe Company
Hi Lyn
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you are still enjoying your Blake Boots and you have plenty of wear out of your Astrid mules in the summer.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
Best Wishes
WMSC Customer Service Team
Easy to find exactly what I was looking…
Easy to find exactly what I was looking for having purchased several pairs in the past. Great speedy delivery. Perfect fit. Thank you
November 28, 2023
Reply from West Midland Shoe Company
Hi Carol
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you enjoy your Layla Shoes.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
Best Wishes
WMSC Customer Service Team
Quick delivery nice product
November 26, 2023
Reply from West Midland Shoe Company
Hi Jan,
Thank you for taking the time to write us a 5* review.
Customer service is very important to us from order to delivery and everything in between so it's great to hear that we're meeting our own high standards.
We hope you enjoy wearing your Nancy & Bexly Slipper.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
Best Wishes
WMSC Customer Service Team
Reply from West Midland Shoe Company
Hi Julie
Thank you for taking the time to write us a 5* review.
Customer service is very important to us from order to delivery and everything in between so it's great to hear that we're meeting our own high standards.
We hope you enjoy wearing your Beaty Boots.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
Best Wishes
WMSC Customer Service Team
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