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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the product for its quality, comfort, and stylish design, often noting the excellent fit and durability. Many people appreciate the footwear's aesthetic appeal and how well it complements various outfits. The ease of the ordering process and the overall satisfaction with the product are frequently highlighted. However, some customers experienced issues with delivery, including delays or non-receipt of orders, and a few reported receiving incorrect items or faulty products. A small number of people also found the return policy for international orders to be complicated and encountered difficulties with customer service responsiveness regarding returns and refunds.

What people talk about most

Product

Reviewers mention positive feedback about product. Customers frequently praise the comfort, style, and... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the excellent quality of... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. Many customers praise the quick and fast delivery,... See more

Order

People report ambiguous experiences with order. Many customers praise the easy ordering process, fast... See more

Based on these reviews

Rated 4 out of 5 stars

Sandals that I bought in July were faulty - strap came away from sole on both shoes after only a few wears. Woden replaced the shoes immediately without quibble- hopefully the replacement will fare be... See more

Rated 5 out of 5 stars

Great sandals. So spongy and comfortable, but on trend too. I have three pairs now in different colours. Frustrating not to be able to purchase the glitter Line in the UK but the sandals arrived quick... See more

Rated 5 out of 5 stars

Even though I live in the UK, ordering from Woden.com was straightforward. The delivery from Denmark was smooth and pretty quick and the trainers are very comfortable. I love the look of them too. I b... See more


Company details

  1. Shopping & Fashion

Written by the company

WODEN is a Scandinavian sneaker brand with a focus on Scandinavian design values, high-quality natural materials, and great value for money. We believe in products and people, which is why our shoes are designed with care and produced by passionate and talented people. Fashion, functionality, and anatomy are essential elements of the WODEN DNA, ensuring that our sneakers are meticulously designed for urban life.


Contact info

4.1

Great

TrustScore 4 out of 5

357 reviews

5-star
4-star
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1-star

Replied to 28% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

For orders outside Denmark

For orders outside Denmark, the return policy is very complicated and customer is entitled to figure it all out --> stress, time & money
I would never make an online order again from Woden unless I am exactly certain that the shoe type and size are perfect for me.

March 18, 2026
Rated 1 out of 5 stars

So I got myself a paid the rubber lined…

So I got myself a paid the rubber lined ankle boots. I ordered them for an independent retailer they were delivered in November. I’ve worn them for two months and they split. Unfortunately, the retailer has put into a receiver ship when I emailed Bowden. They told me I couldn’t return them because I haven’t bought from them. They can’t accept a return even though they have a 24 month warranty. I have proof of purchase and have sent them pictures of the spit. So I wasted over a £100 pounds and supported an individual shop. They sale there products to a large number of independent businesses and of course some will sadly close. I just don’t think this should happen to people that bun good faith. I will be taking this further

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

Easy ordering

Easy ordering, free shipping, super fast and great quality. Had two pairs last year that I loved so needed three more colours. They are so comfy and look smart. I had so many comments on them last year as they are not common in Uk.

March 2, 2026
Rated 5 out of 5 stars

Waiting for sunshine

Even though I live in the UK, ordering from Woden.com was straightforward. The delivery from Denmark was smooth and pretty quick and the trainers are very comfortable. I love the look of them too. I bought them for fine weather and hopefully we'll have sunshine for its own sake, and so I can wear my trainers!

February 16, 2026
Rated 5 out of 5 stars

The sneakers are exactly what I have…

The sneakers are exactly what I have been searching for! Fit perfectly, colour is exactly what I was looking for and of course the quality is unbeatable. I was able to order them, track and receive them smoothly and in time for going away. Thank you

February 9, 2026
Rated 4 out of 5 stars

Understanding of o problem

Understanding of o problem, an being helpful that was make this experience great. What I would expect to make better is responding time, a nd being more proactive, anticipate the next question, steps, which would reduce the number of emails.

February 17, 2026
Rated 5 out of 5 stars

Buy with Confidence

This is my second time purchasing directly from Woden and they do not disappoint! I live in Canada and it took only a week to receive my shoes. I ordered the BJORK SUEDE - BAMBUS GREEN — Size 38. I am a size 7, and these fit perfect and are comfortable right out of the box. Woden shoes are well-made and incredibly stylish. You can buy with confidence from Woden!

February 16, 2026
Rated 1 out of 5 stars

No refund 2 months later

I actually bought two pairs of boots because the first pair was too big. Unfortunately Woden still have not provided a refund for the original boots I returned in December despite acknowledging their arrival and issuing me a credit note. I have chased multiple times. I am now issuing a section 75 claim via my credit card company. Shame. Great boots.

December 29, 2025
Rated 1 out of 5 stars

Not sure if they’re a scam website

Not sure if they’re a scam website, but I’ve emailed them more than 10 times since returning my order a month ago and they haven’t responded once and I don’t have my money back

January 3, 2026
Unprompted review

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