Wolfandrocket Reviews 

25
•
TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

I hate having to do this, but feel obligated to make other potential buyers aware. I recently purchased eight 50cm x 70cm posters from Wolf and Rocket, intending to have them framed. The entir... See more

Rated 5 out of 5 stars

I recently bought the Pale Blue Dot full quote poster framed in black as a present for my nephew, I want to say it is the biz. No hassle ordering it and delivery came sooner than expected. I might ge... See more

Rated 4 out of 5 stars

Easy enough to order. Ordered a few posters in one order (two were meant to be minimalist - ie no words) however all poster came as minimalist. Reasonable priced, didn’t want to cause a hassle with... See more

Company replied

Rated 5 out of 5 stars

I found Wolf & Rocket through some other company, then found their website had more options, and was cheaper! I ordered 3 prints which were good quality and arrived quickly, would definitely recommend... See more


Contact info

3.7

Average

TrustScore 3.5 out of 5

25 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(25)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Poor quality. Save your money

I hate having to do this, but feel obligated to make other potential buyers aware.
I recently purchased eight 50cm x 70cm posters from Wolf and Rocket, intending to have them framed. The entire experience was frustrating from start to finish.

Firstly, there was no communication for over a week after placing my order. I even had to threaten to cancel my order before receiving a response. Suresh informed me that they were experiencing issues with their framer and were doing the framing themselves. In hindsight, I should have canceled the order then, but I decided to give them a chance.

The delivery was delayed by three weeks, which was highly inconvenient. When the posters finally arrived, I was extremely disappointed with the quality, especially considering I paid $900 AUD. The frames were cheap and plastic, and they were not hang-ready. The lenses were made of Perspex instead of glass. While the print quality was good, the posters were not laid flat in the frames and were warped (see attached pictures).

I would never use Wolf and Rocket again, nor would I recommend them. Save your money and avoid the hassle. I wrote to them about the poor quality, but they made no offer to compensate or redo the items. Overall, it was a very disappointing experience.

July 22, 2024
Unprompted review
Rated 4 out of 5 stars

Amazing prints

Amazing prints. Look real cool in the man cave. The only downside was a tad expensive and delivery took a week from ordering. Apart from that. Amazing

September 22, 2023
Rated 1 out of 5 stars

Poor

Ordered a print a week ago and it still hasn’t been shipped out.

July 28, 2023
Wolfandrocket logo

Reply from Wolfandrocket

Hello Issaac, due to the papal issue that you raised, your order was put on hold. As this has now been resolved yesterday, we can now process the order and get it shipped. Regards Suresh

Rated 5 out of 5 stars

Great Prints!

All round, really great to deal with.
Easy web site to use, fast notification of order and dispatch updates etc and speedy response to questions.
The prints look fantastic!
Thanks

October 7, 2022
Rated 5 out of 5 stars

Great print

Beautiful print and great customer service

October 11, 2022
Wolfandrocket logo

Reply from Wolfandrocket

Hello Hannah, I am very sorry that you haven't received you order. I can see from you tracking that it was shipped on Monday, we will get in contact with Royal Mail and find out what has happened to it.

Rated 5 out of 5 stars

We couldn’t be happier!!

We are super happy with the final product, we choose 4 from the selections and they were super kind to create two additional ones we wanted. The print quantity, communication and shipping time was amazing. We are beyond happy with the final product and it finished off our room super well!

October 9, 2022
Rated 4 out of 5 stars

Easy enough to order

Easy enough to order. Ordered a few posters in one order (two were meant to be minimalist - ie no words) however all poster came as minimalist.
Reasonable priced, didn’t want to cause a hassle with the wrong type of posters supplied.

July 21, 2022
Wolfandrocket logo

Reply from Wolfandrocket

Hi Steve
I am very sorry that you received the wrong posters. We will get the correct posters sent out to you asap.
Kind regards
Suresh

Rated 5 out of 5 stars

Poster

I recently bought the Pale Blue Dot full quote poster framed in black as a present for my nephew, I want to say it is the biz. No hassle ordering it and delivery came sooner than expected. I might get him a pair of socks instead and keep it for myself.
Definitely recommend Wolf & Rocket

December 15, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look