Order is now two month overdue. Repeated emails to customer service have no effective response. Request for refund simply ignored. Am told order is on its way and shown tracker which has never moved a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I ordered two hoodies and the grey…
I ordered two hoodies and the grey coat…the hoodies arrived and are super cheap nylon…the coat never arrived…I’ve been emailing for over a year and they will not make it right DO NOT ORDER
Read the Reviews first, please!!! Don't buy
The products are unbelievably cheap and not worth it to me at all. Ordered the grey coat, a hoodie, and a ring. I don't want this poor quality stuff that doesn't resemble the pictures, and is made of flimsy material that falls apart, and nylon. The ring I got is of cheap pot-metal, and has sharp points that make it unusable. Their site says if I'm not in LOVE with the products I'll get a stress free refund. The 30% discount they've finally offered (after a week and 3 emails to them before they answered) is NOT a stress free experience. They try to guilt you into not having to back their own refund/return offers, stating that they're strapped helping the poor wolves, but research says they aren't legitimate, so what they advertise needs to be upheld. If they don't offer to make it right with a full refund I'll have to go through my payment method. The good reviews I saw on their own website must be bogus, written by their own staff. Don't be fooled like I was. Instead go to the REAL wolf conservation website in the actual USA, whose name they may just be trying to scam on. Zero stars
UPDATE: It's now December, they still haven't answered my emails requesting a Return Label. My payment method WON'T give me a refund because they're satisfied that I've received the "merchandise", even though it's awful and the site won't uphold their refund statements. I'm out $200. I have reported them to the BBB. I repeat: PLEASE DON'T BUY ANYTHING FROM THESE SCAMMERS!
I ordered 2 coats I got them after 2.5…
I ordered 2 coats I got them after 2.5 weeks but that’s okay. I like them so much. I got an email with a kind message stating that I would receive the coats a bit later. I am gonna order more things. 😘
I purchased the Wolf RING on the 10th…
I purchased the Wolf RING on the 10th October for which I was happy to pay £32.00 to help the wolves. Today 22nd October my package arrived with the beautiful ring enclosed plus a free gift of a leather type bracelet with a wolves head motto. Both items are good quality and I am delighted with my purchase. I foolishly read other reviews and believed the Wolf Mission was a scam but now I have received my goods I can only say I had excellent service.
DON'T DO IT!
DON'T DO IT!!
They are ignoring my emails and are only offering a partial refund. Tara was first. Told me my coat would be delayed. I asked to cancel the order. She shipped it that same day!! I asked again. No response.
Tiffany was next. I received the coat. It's already pilling, and honestly, kind of ugly and unflattering. I asked to return the coat. She wrote back that she would be willing to give me a 60% refund for the RING (WHAT RING?) because they already put my money towards the wolves. STOP IT. I immediately wrote back that she had the wrong item and this was unacceptable. 5 days later and ZERO RESPONSE. No acknowledgment. No return instructions. Nothing. This is just bad business that could really taint what it is they are trying to do IF they are really even doing what they say. Makes me wonder.
Company has not responded to my…
Company has not responded to my messages. 800 phone number is out of service. I ordered wolf hoodie on 09/19/24 with promise of free express shipping of 3-5 days. Did get email saying they had excessive demands but order is on way. Their tracking app is crap, shows my order is in China. If I had known I have to deal with China I never would have ordered. This is so frustrating and sad. Perhaps I should consult my attorney.
Hi from Greece
Hi. I'm from Greece. Recendly i ordered a ring and a pendant. I make the payment through credit card. I received my order after 30 days, but, I know that from my experience, Ι ordered it, in the other side of the planet. I understand the dificulties of this kind of transfers, the courier companies, the customs, the taxis etc.
My orders. Are beautiful, the pendant is both sides ornated, with the picture of wolf, made of stainless steel and the ring is excellend too, with the possibility to abjust the size.
Wolf Mission. Thank you.
Good luck.
Wish I had seen the reviews before…
Wish I had seen the reviews before purchasing a coat. I really thought I was helping these lovely animals. I bought the coat on August 18 and still have not received it yet…Although I sent complaint emails, no reply! Avoid this website at all cost!!!
Cheapeast quality in the world
Ordered a ring and arrived a month later. As it was the wrong size, I asked to return and replace order. Took over 2 weeks for someone to reply to my email. Finally agreed to send me another ring, and waited another month for delivery.
Once it arrived, I started wearing it. Within the week, the color faded out so much, it looks like a simple silver band now.
For £35, I wasn't looking for gold, but, didn't expect to go so faded so quickly neither.
Leather jacket is not as pictured
Leather jacket is not as pictured. There is no wolf on the front at so and a cheap iron on print on the back. Very unhappy with quality and cheap Chinese knockoff. DO NOT BUY FROM HERE!!! have requested a full refund. We will see how that goes
Edit**
Have received full refund from store. At first was offered 30% refund. Did not accept this as false advertising was used.
Facebook Wolf Mission is a Fraud
I placed an order for 2 tee shirts and 2 tank tops. The total came to about $100. I tried every avenue to reach them and get information, but bogus phone number, no reply, etc. I finally received a coffee mug! I am reporting them to the BBB, FTC, Consumer Affairs, Nature Conservancy and anyone else who can investigate them! I hope whoever reads this does the same!
Beware the site is most likely a fraud
Beware! I placed an order yesterday from an ad on Facebook Marketplace, but wanted to change my order before it shipped.
*I tried calling their 800 number (not in service).
*I tried sending a reply to the email confirming the order (their server rejected it).
*I filled out the form on their website for help (no reply).
*I looked up the address they provide using Google maps (a property with no house/building).
*I looked up their site on the internet (came back as suspected fraud).
I'll be disputing the charge on my credit card.
I ordered a wolf ring size 12
I ordered a wolf ring size 12, I doubt that it is even a size 10! The band was open as if you need to adjust it yourself (yeah that always works - how about a huge blood blister forming on your finger?) Beyond disappointed, don't even bother thinking about getting anything from them!!! I seriously doubt that their "mission" is even legit!!!
I had ordered a wolf necklace some time…
I had ordered a wolf necklace some time ago. As of this date, no package!
I really thought I could help a little bu now I'm second guessing myself. Seems they have my payment and I have nothing.
Would really appreciate an answer of how you plan to correct this.
Ordered and paid in June 2024
Ordered and paid in June 2024. It is nearly August and I have received nothing. This is the scammiest scam out there
these are scammers!!!
these are scammers!!!
they have a way of making paypal sweet and closing case in their favour despite items never dispatched.
it's a fake website made with the sole purpose to get your money!
Dress never received, but paid
I bought a dress, paid it and waited for delivery almost 3 weeks. Then i got notification that the dress got delivered, but i was at home, no one showed up and handed it over. Till today, i still don´t have the dress and by the support is no one answering or responding.
Ordered the wolf leather jacket no wolf picture
Ordered the wolf leather jacket doesn’t come with wolf picture can get the leather jacket cheaper on other sites fraudulent advertising. Not impressed and they make no reply after contacting telling them of my dissatisfaction.
NOT AS ADVERTISED
NOT AS ADVERTISED
I purchased a wolf head ring for my husband. Advised of the size I required.
It arrived today in the guise of an adjustable ring. I have contacted them today requesting a full refund. Let’s see what reason? I am given why they are not as advertised.
Never returned emails until I…
Never returned emails until I threatened company with the A.G. of my state. Will not send the smaller size of shirts unless I pay $12.00per item to be replaced. But I can keep the wrong size. No one to help. Terrible Company. "Do Not Buy" from this deceiving co.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








