Wolf Peak Reviews 61

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Rusty, our cockapoo was a fussy eater so another dog walker advised us to try Jack Wolf RAW dog food, after we had continuously tried him on a variety of different makes of dog food. Reluctantly, we... See more

Rated 5 out of 5 stars

Very impressed with the service I received from Wolf Peak. Jamie's attention to detail is excellent. He didn't have enough of the food I wanted but within 10 minutes of calling, he had arranged a de... See more

Company replied

Rated 5 out of 5 stars

I've bought marrow bones from other companies before and they always smelled off, the ones from Wolf Peak were lovely and fresh. The packaging was very good and the personal message and free toy was s... See more

Company replied

Rated 5 out of 5 stars

After moving my 2 Staffies from kibble to raw. I browsed online for a supplier that offered a good variety, as my local pet shop only had 3 different feeds available. I was very surprised at the amoun... See more

Company replied

Company details

  1. Pet Store

Information provided by various external sources

Here at Wolf Peak we believe in only giving our dogs the best. That's why we supply only the tastiest, responsibly sourced raw dog food available. From complete meals, minces bones, treats and supplements - we've got it all covered. Not only that we offer multiple delivery options such as: weekly Kent deliveries, special one off any day Kent deliveries and Next Day courier service UK wide. Everytime you shop with us you'll earn 'Pack Points' which you can exchange for money off! You'd be 'barking' not to give us a try.


Contact info

4.8

Excellent

TrustScore 5 out of 5

61 reviews

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Rated 5 out of 5 stars

Very impressed!!

I have four large dogs, all on a raw diet. The order I placed with Wolf Peak was rather large and I was super impressed to received everything so promptly. Everything was so well packaged! Prices are very reasonable. Will most definetly be ordering from them again next time. They have lots of different items needed for BARF. Thank you very much Wolf Peak!!!

May 30, 2016
Unprompted review
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Reply from Wolf Peak

Hi Rebekka

We're so pleased you enjoyed using our service! We are solely in business to provide easier access to premium quality raw food for our furry friends.

Keep an eye on our website over the next few months as we have even more products coming that really tick that BARF methodology.

Welcome to our Pack :)

Rated 1 out of 5 stars

Poor delivery

Ordered a dogs meal and when it got delivered the parcel had leaked through all its packaging. Food had to thrown out. Contacted Wolf Peak and they offered a replacement or a full refund, no questions asked

May 29, 2016
Unprompted review
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Reply from Wolf Peak

Hi Van

We're sorry that after us resolving this issue for you within a matter of minutes you still feel we deserve only one star.

As you know with deliveries things sometimes get damaged but our no quibble resolution policy is there for our customers.

Your item did get damaged during transit but we offered a full refund, replacement and a discount code for you to use to try us again.

You won't find better service anywhere else. :)

*woof*

Rated 5 out of 5 stars

Tripe

Very happy with the food and the services thank you

May 16, 2016
Unprompted review
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Reply from Wolf Peak

Hi Jenny

Thanks for the great review!

If there is anything else you need please don't hesitate to get in touch. Welcome to our Pack :)

Rated 5 out of 5 stars

Excellent service

Best service I've had for raw dog food. Excellent delivery service too in general. High quality food which is delivered in a timely fashion by professional, and knowledgeable staff.

May 5, 2016
Unprompted review
Rated 3 out of 5 stars

Cost

I placed a telephone order as I had problems with my internet and although the service and goods were good, I do feel that the person who took my order should have made it clear that the postage was a lot more than the goods purchased. I could have then ordered more per item to make it financially worthwhile. Other than that the goods and service were very good.

April 25, 2016
Unprompted review
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Reply from Wolf Peak

Thank you for leaving us a review - I've sent you an email apologising for not being clear with the cost of shipping. Obviously we have to send everything on a next day service to ensure that arrives to customers as the food is frozen. We have sent you a voucher code so that you can try us again with free shipping next time.

Thank you for your feedback, it really is appreciated!

Rated 5 out of 5 stars

Excellent service with excellent products

Despite concerted efforts in the past, our raw feeding experiences were rather hit and miss; more miss than hits I am sorry to say. My dogs voted with their feet and appetites when offered what came from our local branch of a national pet store. I was and still am totally convinced that raw is not just a good thing for my four legged family; it's the best and only way they should be fed. I was delighted with my first order and more to the point so were my very fussy collies; no more hunger strikes, no more faffing around at meal times and politely begging for a better option, they relish what is now on offer. Benyfit and Nutriment are 100% hits in my household. I am totally impressed with Wolf Peak service, professionalism and efficiency. I have just received my third order and I couldn't fault any aspect even if I tried. Well done Wolf Peak, you have turned mealtimes from a stressful event into a real pleasure.

April 23, 2016
Unprompted review
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Reply from Wolf Peak

Thank you Julia for a fantastic review. We are so glad your boys enjoy the food and that we can relieve some of that pressure around feeding times. We are here to please and to help anyway we can :)

Rated 5 out of 5 stars

Excellent service

I am very pleased with the quality of the raw meat, and the dog really love it. I am putting in another order soon.

April 15, 2016
Unprompted review
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Reply from Wolf Peak

Thank you Debra for a great review! We're so pleased that your dogs enjoyed the products! We look forward to your next order :)

Rated 5 out of 5 stars

Fantastic

Fantastic company. Great company :)

April 11, 2016
Unprompted review
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Reply from Wolf Peak

Thanks for the 5* review! Really glad that you are enjoying using our service!

Rated 5 out of 5 stars

First time and I'm impressed.

Really efficient, easy to use website, good prices and choice and accurate tracking. Best of all a loyalty scheme - really unique in the pet food world.

March 20, 2016
Unprompted review
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Reply from Wolf Peak

Thanks so much for the great review! We're so pleased that you liked the service.

We are very proud of our pack points as we, like you, thought they were something unique but deserving to us dog owners. We get loyalty rewards for our groceries, so why not for our raw dog food!

We hope to see you again soon.

Rated 5 out of 5 stars

Fast and friendly service, excellent quality and value

I used Wolf Peak because I can buy better quality meat at less than half the amount I was paying at the pet shop, and there's more variety to choose from.

The service was fast and friendly, I could easily track delivery and the food was very well packaged. We even got a free gift for the first order!

March 20, 2016
Unprompted review
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Reply from Wolf Peak

Thank you for your great review! We're so pleased that you loved our service!

Rated 5 out of 5 stars

very impressive

easy to use website
great products super fast delivery
great value for money

March 19, 2016
Unprompted review
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Reply from Wolf Peak

Thank you so much for your brilliant review. Glad that you had such a great experience. Being such a new company every bit of feedback is really valuable!

Rated 5 out of 5 stars

Review of wolf peak

Helpful, friendly staff , always quick to email back.
Food arrived when it should have, so glad I found them. I'd recommend them to anyone.

March 19, 2016
Unprompted review
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Reply from Wolf Peak

Thank you very much! Really pleased that you enjoyed the service!

Rated 5 out of 5 stars

Amazing service + Owner.

From start to finish, amazing service. I had a call from the manager and owner notifying me that the shop hadnt yet launched however I had managed to place an order. This was no issue or problem for the owner whopersonally dropped my order to me. Wolf peak will always have a customer in me and my little one as it isnt just buisness, its personal, and that is exactly what Wolf Peak is about. Making a great experience from start to finish. Amazing company and better then previous companies that I have tried to use all over kent.

February 16, 2016
Unprompted review
Wolf Peak logo

Reply from Wolf Peak

Thanks so much for your review! If there is anything you ever need please let us know. Welcome to our pack!

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