Wollaston Motorrad Reviews 

I had been using BMW Motorrad Wolllaston for approximately 5 years for the servicing and fitting of accessories to two of my BMW motorcycles before a short break of a year ish (reason: bought a temporary/interim non-BMW bike) and now had cause to return as I within the last week purchased an R1250 RS (however not from them as a dealership), but having returned to them for an OEM parts accessory fitting query, I was welcomed back as if I had never departed! Jack from the service and parts department has maintained his highest level of customer care and professionalism, looking after me, and quickly sorted my issue without hesitation and expertise.
I would highly recommend BMW Wollaston dealership for sales and servicing and parts as all the staff are always over and above helpful.
10 out of 10! Thank you.

I've bought a number of new BMW bikes from Wollaston over the last few years and I've never been disappointed with any of the bikes or the service I received during the purchases.
This time I was looking at the new F800GS and my initial inquiry was dealt with by Owen Reed who walked me around their 2 demo bikes giving me lots of information, suggestions and advice but no pressure. Decision made, order placed and just one week later I collected my new bike.
Owen made the whole experience a pleasure and if you are wondering about the F800GS, well it's a brilliant bike.

I can’t fault Wollaston, Northampton. From the initial e mail contact with Owen to taking the bike away it was about as easy as it could be, this is the second time I’ve dealt with them and on both times they have been seamless, and it certainly won’t be the last time moving forward, also on top of that the help in the service department is great, always willing to help with everything. I highly recommend them.

Great customer service and support to decide my first BMW bike , awesome after sales service and good advice

Owen at Wollaston BMW was great to deal with and was friendly and supportive. Even picked me up when i travelled to collect the bike.
Bike was exactly as stated in the advert and nothing hidden or missed as far as i can tell.
And little touches such as some comms after the sale to ensure all was ok was nice to receive as well.
Thanks again!

Top service from Owen.
Excellent knowledge, talked me through all the steps to get my first bike.

Had my valve clearances checked on my s1000xr. I got a detailed video report from Darren and all was okay. He even repaired my loose handlebar controls that were loose ..thank you
I was pleasantly surprised on the repair bill , as cheaper than quoted.
Thx you for the great service and to Jack also ,in service reception .
Thanks .... Sanj
Ps..coffee and muffin ,where good too.

I have just completed my purchase of the new R1300GS and once again it was an effortless and pleasant experience. With Wollaston BMW Motorrad, I always get exceptional, professional service and this time was no different. Owen was really easy to deal with and handled the entire process in a wonderful, friendly and efficient manner, including the part exchange of my previous bike (also supplied by Wollaston). I would gladly recommend them to anyone looking to purchase a BMW motorcycle and I would give them an extra star if I could.

Great experience, very helpful and a nice hotdog too

Wollaston Motorrad have been Awesome, From the first time I walked in, having never touched a bike, to ask about their rookie to rider Program where they gave good honest advice with no pressure and showed me around the bikes let me sit on some models to see how they felt. I was introduced to Owen Reed who gave me all the information I needed to make a decision about what route to take to getting my license and owning a bike. A few months later I've passed my test through the BMW rider training and Owen helped me through the process of purchasing a New F750gs. The whole experience has been very accommodating and friendly and really helped me on my journey to becoming a motorcyclist. I would recommend anyone who is interested in BMWs to give these guys a visit.

Great customer service from start to finish. No pressure and very organised.

A fantastic company to purchase a bike from. Customer service experience was excellent throughout the process. Top marks to David, the sales executive and Steve for delivering my bike. I would most definitely buy another bike or car from Wollaston.

Great customer service, Owen helped through the whole process. Build time was actually much quicker than expected and bike turned up on time. Communication was good throughout, no issues at all.

I bought a bike from pics and videos as I live some distance from the dealer. Owen was great, very responsive to e mail, did what he said he was going to do, no need to chase him. Would use this dealer again.

Bought an R Nine T from Wollaston. David’s customer service was excellent as I was not local to the bike. They had the bike taken to North Oxford BMW so I could look round and do a test ride.

When I got the bike home there were a few minor issues but Charlie had the bike collected, a courtesy bike dropped off and all the issues fixed.

Good dealer overall

What can you say the whole dealership experience was superb.
Owen and Alex are a credit to Wollaston.
Much appreciated.

Very helpful, great customer service made my purchase very enjoyable with no stress

Jack in service always excellent, Charlotte my service tech excellent too.
Couldn't get this particular bike at the time from Woolaston and my go to guy left (Brendan) so I bought at Lind, but always come back here for my bike service. Great service and great team. Take my M2C to Cotswolds BMW as they specialise but for bikes.....Woolaston.

I visited 3 BMW dealerships Norwich, Peterborough and Northampton. All 3 dealers were given the same criteria! I traded in an immaculate GS 1250 for a nice new S100XR. Simple question “how much to change” Buying a new motorcycle to me should be a special experience. And boy oh boy did Owen Read deliver. What a nice professional guy he is. Nothing too much trouble, not in the slightest bit pushy and time was never an issue. A massive thanks to Owen and Woolaston BMW for making my purchase experience the way it should be. Alyn

Excellent professional team at Wollaston Motorrad. Bought a R1250GS and they made the process very easy. Communication was good explained everything and answered all my questions. Delivered the bike on time, would definitely have a return sale.
From my experience I would definitely recommend. Thanks Owen love the bike.