Never received.

Reply from Wonderbly
Thanks for taking the time to review your experience with us.
We’re very sorry to have let you down on this occasion, and offer our sincerest apologies for any disappointment caused.
We always want to make sure special gifts are received and assure you that having a replacement order not arrive happens very rarely. Of course when any issues arise we are always here to help.
One of our Customer Support Angels will be in touch again via email to offer a resolution.
Thank you for your patience, and apologies again.
The Wonderbly Team
